Showing results by narrator "Shep Hyken"


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    • Ultimate Customer Service

    • Customer Service Essentials for Loyal Customers
    • By: Shep Hyken, Mark Sanborn
    • Narrated by: Zig Ziglar, Mark Sanborn, Shep Hyken
    • Length: 8 hrs and 8 mins
    • Unabridged
    • Overall
      4 out of 5 stars 24
    • Performance
      4 out of 5 stars 15
    • Story
      4 out of 5 stars 18

    Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development.

    • 2 out of 5 stars
    • A mixed bag

    • By M. Rice on 06-18-16

    Regular price: $23.07