Showing results by author "Liz Jazwiec"

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    • Eat THAT Cookie!

    • Make Workplace Positivity Pay Off... For Individuals, Teams, and Organizations
    • By: Liz Jazwiec
    • Narrated by: Liz Jazwiec
    • Length: 3 hrs and 36 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 53
    • Performance
      4.5 out of 5 stars 47
    • Story
      4.5 out of 5 stars 46

    Is it possible to create a positive workforce in negative times? Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first, you have to get real about how tough a job in healthcare really is and also about the negative things you and your staff members do to make it even tougher. In her audiobook, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style - after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace.

    • 5 out of 5 stars
    • LOVED IT!

    • By Amazon Customer on 09-21-17
    • Make Workplace Positivity Pay Off... For Individuals, Teams, and Organizations
    • By: Liz Jazwiec
    • Narrated by: Liz Jazwiec
    • Length: 3 hrs and 36 mins
    • Release date: 10-24-13
    • 4.5 out of 5 stars 53 ratings

    Regular price: $14.95

    • Service Excellence Is as Easy as PIE: Perception Is Everything

    • By: Liz Jazwiec
    • Narrated by: Liz Jazwiec
    • Length: 3 hrs and 52 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 11
    • Performance
      4.5 out of 5 stars 10
    • Story
      4.5 out of 5 stars 10

    Most of us work ourselves silly focusing on quality, demonstrated outcomes, and proven results. That's a good thing. Yet too often we often stop short of the final step: zeroing in on how all our hard work comes across to the patient or customer. Why do we spend so much time making sure the ingredients are right...and so little time thinking about perception? Liz Jazwiec, award-winning author of Eat That Cookie! and Hey Cupcake!, asks (and answers) this question in her latest book.

    Regular price: $14.95

    • Hey Cupcake! We are ALL Leaders

    • By: Liz Jazwiec
    • Narrated by: Liz Jazwiec
    • Length: 3 hrs and 26 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 21
    • Performance
      4 out of 5 stars 20
    • Story
      4.5 out of 5 stars 19

    Leaders aren't always who you think they are. Eventually, most of us will be called on to lead someone, whether it's a department, a shift, a project team or a new employee. And speaker, strategist, and author Liz Jazwiec, RN, says being a good leader requires certain traits: A dash of fearlessness, the ability to tell it like it is, the willingness to learn from and laugh at your mistakes and Cupcake, you're gonna make some!

    • 3 out of 5 stars
    • the voice... who's idea was that?!

    • By Kaitlyn J. Mannon on 02-12-18

    Regular price: $14.95