Showing results by author "Joey Coleman"

Categories

All Categories

1 results
Sort by
    • Never Lose a Customer Again

    • By: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 27 mins
    • Unabridged
    • Overall
      4.5 out of 5 stars 144
    • Performance
      4.5 out of 5 stars 130
    • Story
      4.5 out of 5 stars 129

    Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.

    • 5 out of 5 stars
    • Insightful, actionable, practical! LOVE!

    • By Rob on 04-17-18

    Regular price: $28.00