Showing results by author "Joey Coleman"
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Never Lose a Customer Again
- By: Joey Coleman
- Narrated by: Joey Coleman
- Length: 9 hrs and 27 mins
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
Insightful, actionable, practical! LOVE!
- By Rob on 04-17-18
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Regular price: $28.00