Showing results by author "Jill Griffin"


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    • Jill Griffin on Earning Loyalty in a Search and Switch World

    • By: Jill Griffin
    • Narrated by: Dave Summers
    • Length: 12 mins
    • Original Recording
    • Overall
      2 out of 5 stars 2
    • Performance
      3 out of 5 stars 2
    • Story
      2.5 out of 5 stars 2

    In these bruising economic times, businesses unprepared to address this buyer are losing market share by the minute.

    In her book Taming The Search and Switch Customer: Earning Customer Loyalty In A Compulsion To Compare World, loyalty guru Jill Griffin, advisor to Microsoft, Dell, Toyota, Marriott, HP, Days Inn and Western Union, provides a fresh, new arsenal of loyalty solutions uniquely calibrated for today’s compulsion to compare planet of buyers.

    • 3 out of 5 stars
    • Beware generational generalizations

    • By J. Dixon on 12-06-16

    Regular price: $0.99