Showing results by author "David Zielinski"

Categories

All Categories

1 results
Sort by
    • Managing Knock Your Socks Off Service

    • By: Chip R. Bell, Ron Zemke, David Zielinski
    • Narrated by: Sean Pratt
    • Length: 7 hrs and 26 mins
    • Unabridged
    • Overall
      4 out of 5 stars 8
    • Performance
      4 out of 5 stars 2
    • Story
      4 out of 5 stars 2

    Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.

    Regular price: $20.99