Mostrando resultados por autor "David F. Leuchter" en Todas las categorías

*Updated version: February 2025. Includes updated information and pictures.* If you have ever had the urge to look up to the sky when you hear an airplane flying over, this book if for you. Some people have the unquenchable desire to kiss the sky, but often the roadmap of getting there is vague to say the very least. This short guide is intended to help clear this up, as well as enlighten those interested in flying to many of the nuances of the craft. Whether you intend to fly for a career or fly for pleasure, the guide will help walk you through all the various options of licensing, the ...

In 2029 the Earth is in crisis and its only hope is... a talking pug with a mustache and glasses. Can he change the fate of the entire universe? Puggy’s earliest memory is waking up in a field in Texas, just before his human family discovers him and he becomes their beloved pet. He’s always felt…different, and not just because he is able to speak, something that he intuitively knows he needs to keep to himself. Things are bleak on Earth; it has been overdeveloped with huge buildings, blocking sunlight and becoming nearly uninhabitable with drastically declining resources. The New ...

Learn what sets leading companies apart in terms of customer service and hospitality– from Apple to Spotify and Nike, in this refreshingly detailed how-to guide from author David F. Leuchter. This is an exhaustive yet sound analysis of the inner workings of the customer service and hospitality industry, combined with some down-to-earth advice gathered from his own experiences after several decades working in the industry. The author shares some insightful tips on persuading your customers, showing them that you care, personalizing their needs, and making them feel seen and heard in ways ...