Showing results by author "Bob Whitman"

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    • Leading Loyalty

    • Cracking the Code to Customer Devotion
    • By: Sandy Rogers, Lisa Larsen, Leena Rinne, and others
    • Narrated by: Lisa Larsen
    • Length: 6 hrs and 39 mins
    • Unabridged
    • Overall
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      0 out of 5 stars 0
    • Story
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    In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Fierce Loyalty reveals the principles and practices of everyday service heroes....

    Regular price: $21.67

    • Predictable Results in Unpredictable Times

    • By: Bob Whitman, Dr. Breck England, Stephen R. Covey
    • Narrated by: Stephen R. Covey
    • Length: 2 hrs and 39 mins
    • Unabridged
    • Overall
      4 out of 5 stars 34
    • Performance
      4 out of 5 stars 11
    • Story
      4 out of 5 stars 12

    If there's one thing that's certain in business, it's uncertainty; still, some companies perform reliably and with excellence in spite of changing circumstances. Predictable Results in Unpredictable Times is about four essentials for getting great performance in good times and bad.

    • 5 out of 5 stars
    • Perfect timing!

    • By Jesper Krogh on 12-14-09

    Regular price: $9.40

    • Führen unter neuen Bedingungen

    • Sichere Strategien für unsichere Zeiten
    • By: Stephen R. Covey, Bob Whitman
    • Narrated by: Heiko Grauel, Gabi Franke
    • Length: 2 hrs and 53 mins
    • Unabridged
    • Overall
      5 out of 5 stars 1
    • Performance
      5 out of 5 stars 1
    • Story
      5 out of 5 stars 1

    In schwierigen Zeiten zeigt sich, wer wirklich gute Führungsfähigkeiten besitzt...

    Regular price: $25.02