Showing results by author "Adrienne Boissy"


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    • Communication the Cleveland Clinic Way

    • How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
    • By: Adrienne Boissy
    • Narrated by: Caroline Miller
    • Length: 6 hrs and 34 mins
    • Unabridged
    • Overall
      4 out of 5 stars 8
    • Performance
      4.5 out of 5 stars 7
    • Story
      4.5 out of 5 stars 7

    Today, physicians face a hypercompetitive marketplace in which they must meet unique and complex patient needs as efficiently as possible. But in a culture prioritizing clinical outcomes above all, there can be a tendency to lose sight of one of the most critical aspects of providing effective care: the communication skills that build and foster physician-patient relationships.

    • 1 out of 5 stars
    • No new insights. Was a waste of money.

    • By Debb on 02-06-17

    Regular price: $19.60