Showing results by narrator "Caroline Miller" in All Categories
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- By: Bill Price, David Jaffe
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Unabridged
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- Narrated by: Caroline Miller
- Length: 8 hrs and 8 mins
- Release date: 05-27-22
- Language: English
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Collaborating for English Learners Audiobook
- A Foundational Guide to Integrated Practices
- By: Andrea Honigsfeld, Maria G. Dove
- Narrated by: Caroline Miller
- Length: 10 hrs and 14 mins
- Unabridged
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Looking for a silver bullet to accelerate EL achievement? There is none. But this, we promise: when EL specialists and general ed teachers pool their expertise, your ELs’ language development and content mastery will improve exponentially. Just ask the tens of thousands of Collaboration and Co-Teaching users and now, a new generation of educators, thanks to this all-new second edition: Collaborating for English Learners.
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Too many hypotheticals, not enough how tos for us boots on the ground
- By Mikes on 05-05-24
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Collaborating for English Learners Audiobook
- A Foundational Guide to Integrated Practices
- Narrated by: Caroline Miller
- Length: 10 hrs and 14 mins
- Release date: 07-15-22
- Language: English
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- By: Karen Martin, Mike Osterling
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Unabridged
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Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.
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Value Stream Mapping
- How to Visualize Work and Align Leadership for Organizational Transformation
- Narrated by: Caroline Miller
- Length: 4 hrs and 9 mins
- Release date: 07-27-21
- Language: English
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Communication the Cleveland Clinic Way
- How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
- By: Adrienne Boissy, Timothy Gilligan
- Narrated by: Caroline Miller
- Length: 6 hrs and 34 mins
- Unabridged
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In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.
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Communication the Cleveland Clinic Way
- How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
- Narrated by: Caroline Miller
- Length: 6 hrs and 34 mins
- Release date: 08-07-21
- Language: English
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Envy Up, Scorn Down
- How Status Divides Us
- By: Susan T Fiske
- Narrated by: Caroline Miller
- Length: 7 hrs and 20 mins
- Unabridged
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The United States was founded on the principle of equal opportunity for all, and this ethos continues to inform the nation's collective identity. In reality, however, absolute equality is elusive. The gap between rich and poor has widened in recent decades, and the United States has the highest level of economic inequality of any developed country. Social class and other differences in status reverberate throughout American life, and prejudice based on another's perceived status persists among individuals and groups.
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Envy Up, Scorn Down
- How Status Divides Us
- Narrated by: Caroline Miller
- Length: 7 hrs and 20 mins
- Release date: 08-29-13
- Language: English
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Parsley, Sage, Rosemary and Crime
- An Amish Bed and Breakfast Mystery with Recipes: PennDutch, #2
- By: Tamar Myers
- Narrated by: Caroline Miller
- Length: 7 hrs and 9 mins
- Unabridged
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Magdalena Yoder, chaste and abstemious proprietor of the Pennsylvania Dutch Inn, agrees to let a Hollywood crew film at the inn. But when the assistant director is found pinned to a barn post with a farming tool, dimwitted local police chief Marvin Stoltzfus fingers Magdalena as his prime suspect. Now it's time for Magdalena to use her extraordinary Amish sleuthing skills to reveal the real killer.
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Love this series
- By Mary on 01-31-15
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Parsley, Sage, Rosemary and Crime
- An Amish Bed and Breakfast Mystery with Recipes: PennDutch, #2
- Narrated by: Caroline Miller
- Series: Pennsylvania Dutch Mystery, Book 2
- Length: 7 hrs and 9 mins
- Release date: 01-21-15
- Language: English
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Beach Rental
- By: Grace Greene
- Narrated by: Caroline Miller
- Length: 8 hrs and 56 mins
- Unabridged
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Juli Cooke, hard-working and getting nowhere fast, marries a dying man, Ben Bradshaw, for a financial settlement, not expecting he will set her on a journey of hope and love. The journey brings her to Luke Winters, a local art dealer, but Luke resents the woman who married his sick friend and warns her not to hurt Ben—and he's watching to make sure she doesn't.
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Beach Rental
- Narrated by: Caroline Miller
- Series: Emerald Isle, NC Stories Series, Book 1
- Length: 8 hrs and 56 mins
- Release date: 04-08-24
- Language: English
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Strategic Relationships at Work
- Creating Your Circle of Mentors, Sponsors, and Peers for Success in Business and Life
- By: Wendy Murphy, Kathy Kram
- Narrated by: Caroline Miller
- Length: 7 hrs and 24 mins
- Unabridged
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The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.
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Strategic Relationships at Work
- Creating Your Circle of Mentors, Sponsors, and Peers for Success in Business and Life
- Narrated by: Caroline Miller
- Length: 7 hrs and 24 mins
- Release date: 08-11-21
- Language: English
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- By: Ann Salerno, Lillie Brock
- Narrated by: Caroline Miller
- Length: 4 hrs and 8 mins
- Unabridged
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The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.
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Communications recommendation
- By WH on 01-03-22
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The Change Cycle
- How People Can Survive and Thrive in Organizational Change
- Narrated by: Caroline Miller
- Length: 4 hrs and 8 mins
- Release date: 02-07-13
- Language: English
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Dynamic Reteaming
- The Art and Wisdom of Changing Teams
- By: Heidi Helfand
- Narrated by: Caroline Miller
- Length: 7 hrs and 57 mins
- Unabridged
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Dynamic Reteaming shares real stories of how successful software companies have thrived through changing their teams as opposed to keeping them the same. Team change will happen whether we like it or not. People will come and go from our teams. Our companies might double in size or even get acquired. We can catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Dynamic Reteaming describes practices for effective reteaming as well as anti-patterns.
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The Competitive Advantages of Dynamic Reteaming
- By MB_Maine on 10-30-19
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Dynamic Reteaming
- The Art and Wisdom of Changing Teams
- Narrated by: Caroline Miller
- Length: 7 hrs and 57 mins
- Release date: 10-08-19
- Language: English
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7 Rules for Positive, Productive Change: Micro Shifts, Macro Results
- By: Esther Derby
- Narrated by: Caroline Miller
- Length: 3 hrs and 41 mins
- Unabridged
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Change is difficult but essential - Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices...Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way.
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Fantastic and immediately applicable.
- By bonniea on 10-30-19
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7 Rules for Positive, Productive Change: Micro Shifts, Macro Results
- Narrated by: Caroline Miller
- Length: 3 hrs and 41 mins
- Release date: 07-26-19
- Language: English
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- By: Robbie Kellman Baxter
- Narrated by: Caroline Miller
- Length: 6 hrs and 16 mins
- Unabridged
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Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust.
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The Forever Transaction
- How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave
- Narrated by: Caroline Miller
- Length: 6 hrs and 16 mins
- Release date: 09-24-21
- Language: English
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Rigorous Reading
- 5 Access Points for Comprehending Complex Texts
- By: Nancy Frey, Douglas Fisher
- Narrated by: Caroline Miller
- Length: 5 hrs and 18 mins
- Unabridged
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Call it close reading, call it deep reading, call it analytic reading—call it what you like. The point is, it’s a level of understanding that students of any age can achieve with the right kind of instruction.
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Rigorous Reading
- 5 Access Points for Comprehending Complex Texts
- Narrated by: Caroline Miller
- Length: 5 hrs and 18 mins
- Release date: 01-26-23
- Language: English
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- By: Monica Worline, Jane E. Dutton
- Narrated by: Caroline Miller
- Length: 6 hrs and 44 mins
- Unabridged
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We are living in an epidemic of disengagement and despair that calls us to action. Awakening Compassion at Work answers the call, showing us new ways to enliven the humanity of work and in so doing address the suffering of the world and create an innovative, optimistic, and engaged workforce.
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Dynamite!
- By Sara M. Lahey on 06-07-22
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Awakening Compassion at Work
- The Quiet Power that Elevates People and Organizations
- Narrated by: Caroline Miller
- Length: 6 hrs and 44 mins
- Release date: 01-16-17
- Language: English
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The Best Darn Hypothyroidism Book!
- Studies on the Underactive Thyroid Gland
- By: James M. Lowrance
- Narrated by: Caroline Miller
- Length: 1 hr and 28 mins
- Unabridged
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Covering the subject of hypothyroidism - an underactive thyroid gland - this book contains 17 chapters dedicated to the most common thyroid disorder that exists. All aspects regarding hypothyroid conditions are addressed in this resource, in easy-to-understand language. This book is approximately 12,192 words in length. The "Best Darn" reference in the title, is not to imply that this is an extensive medical journal but rather that the book contains all aspects of information on the subject that most laypersons would be seeking.
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Not what I hoped for... wanted more holistic view
- By karen on 04-08-16
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The Best Darn Hypothyroidism Book!
- Studies on the Underactive Thyroid Gland
- Narrated by: Caroline Miller
- Length: 1 hr and 28 mins
- Release date: 12-30-13
- Language: English
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Train Your Brain & Mental Strength
- How to Train Your Brain for Mental Toughness & 7 Core Lessons to Achieve Peak Mental Performance: (Special 2 In 1 Exclusive Edition)
- By: Jason Scotts
- Narrated by: Caroline Miller
- Length: 1 hr and 41 mins
- Unabridged
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Let's face it, especially these days, there's a lot going on and things are constantly coming at us to the point where overload sets in and mentally our brain is just not handling it. If that describes you, there's something you can do about it starting now. Get your hands on Train Your Brain Mental Strength: How to Train Your Brain for Mental Toughness & 7 Core Lessons to Achieve Peak Mental Performance! You can't go wrong with this audiobook because it's written to improve your cognitive skills and throughout the process your brain will not be overworked.
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For small children (I think)
- By Niall on 03-15-15
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Train Your Brain & Mental Strength
- How to Train Your Brain for Mental Toughness & 7 Core Lessons to Achieve Peak Mental Performance: (Special 2 In 1 Exclusive Edition)
- Narrated by: Caroline Miller
- Length: 1 hr and 41 mins
- Release date: 01-21-14
- Language: English
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360 Degrees of Success: Money, Relationships, Energy, Time
- The 4 Essential Ingredients to Create Personal and Professional Success in Your Life
- By: Ana Weber
- Narrated by: Caroline Miller
- Length: 3 hrs and 9 mins
- Unabridged
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360 Degrees of Success gives you the tools and the formulas to create your 360 degrees of personal, professional and business success. You will learn how to link the 4 essential ingredients, Money, Relationships, Energy, Time...successfully in 90-180 days. If you are a professional--- 360 Degrees of Success is for you! A student graduating---seeking employment--- 360 Degrees of Success is for you!
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360 Degrees of Success: Money, Relationships, Energy, Time
- The 4 Essential Ingredients to Create Personal and Professional Success in Your Life
- Narrated by: Caroline Miller
- Length: 3 hrs and 9 mins
- Release date: 03-17-14
- Language: English
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Engaging Emergence
- Turning Upheaval into Opportunity
- By: Peggy Holman
- Narrated by: Caroline Miller
- Length: 6 hrs and 20 mins
- Unabridged
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Leading thinker and change consultant Peggy Holman provides leaders, trainers, and other agents of change grappling with disruption with a theory of "emergence" and tools for fostering it in organizations.
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Engaging Emergence
- Turning Upheaval into Opportunity
- Narrated by: Caroline Miller
- Length: 6 hrs and 20 mins
- Release date: 11-15-13
- Language: English
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No Use Dying Over Spilled Milk
- An Amish Bed and Breakfast Mystery with Recipes (PennDutch #3)
- By: Tamar Myers
- Narrated by: Caroline Miller
- Length: 7 hrs and 10 mins
- Unabridged
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Magdalena Yoder, Amish-Mennonite proprietor of the Pennsylvania Dutch Inn, travels to Farmersburg, Ohio for the funeral of her second cousin (twice removed) who had the unfortunate luck of drowning in a vat of milk - and, as Magdalena knows, Amish men just don't go swimming in milk in the middle of February. Something's definitely rotten in Farmersburg...
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Fun Mystery series
- By Mary on 01-31-15
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No Use Dying Over Spilled Milk
- An Amish Bed and Breakfast Mystery with Recipes (PennDutch #3)
- Narrated by: Caroline Miller
- Series: Pennsylvania Dutch Mystery, Book 3
- Length: 7 hrs and 10 mins
- Release date: 01-28-15
- Language: English
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Facing Social Class
- How Societal Rank Influences Interaction
- By: Susan T. Fiske, Hazel Rose Markus
- Narrated by: Caroline Miller
- Length: 10 hrs and 58 mins
- Unabridged
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Many Americans, holding fast to the American Dream and the promise of equal opportunity, claim that social class doesn't matter. Yet the ways we talk and dress, our interactions with authority figures, the degree of trust we place in strangers, our religious beliefs, our achievements, our senses of morality and of ourselves all are marked by social class, a powerful factor affecting every domain of life.
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Kinda Boring...
- By G. Newton on 05-08-15
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Facing Social Class
- How Societal Rank Influences Interaction
- Narrated by: Caroline Miller
- Length: 10 hrs and 58 mins
- Release date: 05-30-13
- Language: English
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