Mostrando resultados por Editor "HarperCollins Leadership" en Todas las categorías

Studies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That's where The Man's Guide to Corporate Culture comes in. Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants...

Lessons on life and business you are guaranteed to find nowhere else. The true, larger-than-life story of George “Boe” Boedecker, his fire to succeed, his “don’t just break the rules but make up new ones” attitude, his partners, his light bulb moment, the ridiculous origin story (of...

Sometimes, sales organizations rely too heavily only on inbound lead generation. However, when the inbound leads dry up and marketing efforts stop yielding results, the need for outbound activity becomes more crucial than ever. Many companies have let their sales people devolve into an...

Is there really a such thing as a winning attitude? Do you know to know how you can turn a bad attitude around? John C. Maxwell not only discovered the winning attitude, but he has also experienced the incredible difference it makes. If you’re struggling with an ingrained negative attitude...

Read by the author. This audiobook includes exclusive thoughts and asides from the author expanding on the content included in the book. Which kinds of companies will thrive and which will get crushed by the powerful forces in the global business landscape now at work? This groundbreaking new...

Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging that employees need to feel accepted, be their best selves, and do their best work. Bypass the faulty processes and...

Discover the ten principles that every aspiring leader should learn, straight from the nation’s most powerful leadership lab. Major General Joseph P. Franklin (ret.) believes almost everything that he is as an adult can be traced back to his days at West Point, where he was not only a cadet...

How to keep your intuition and human instinct intact in our current technological era. Businesses are constantly moving into uncharted territory as they determine how to navigate an increasingly digital future effectively. But the startling and often overlooked truth is that the promise of...

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today! Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience...

Highly skilled 10x talent brings at least 10 times the value to your organization. By understanding how to attract, manage, and retain these sought-after individuals, your business will become more agile, innovative, and experience transformational growth. 10xers can tackle a company’s...

Today’s leaders often lack clarity and therefore the ability to execute, leaving their organizations mired in the status quo. Renowned leadership expert Mark Sanborn demystifies the essential elements of great leadership and provides a formula for leaders to achieve breakthrough success...

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of...

In this leadership memoir, take a step backstage at Cirque du Soleil. Vice Chairman Daniel Lamarre shares his experiences leading the awe-inspiring organization, and teaches readers what it takes for anyone, regardless of position or industry, to embrace the value of creative leadership. Without...

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

Steve Hoffman, CEO of Founders Space, prepares entrepreneurs to avoid mistakes, overcome obstacles, and master the skills necessary to make the right choices along their path to success. The fact is, over 90 percent of all new startups fail. Every entrepreneur must face this harsh reality and...

Read by the author. Build your successful consultant life doing the work you love, on your terms utilizing the practical tips, inspiration, and straightforward advice from recognized new world of work visionary and thought leader, Lisa Hufford. Professionals want freedom and flexibility in the...

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work. The Diversity Gap is a fearless, groundbreaking guide to help leaders at every level shatter the...

Read by the author. Run your own business, raise a family, and make a difference—at your own pace. Stacy Igel, founder of the global fashion line BOY MEETS GIRL, walks you through the highs and lows of creating a business: how to establish a brand and attract customers, hire and fire...

Read by the authors. Laughter is a powerful remedy to what ails today’s teams and organizations. There are a host of neuroscientific explanations for why laughter makes us feel so great. Laughter triggers "feel good" chemicals in the brain which activate opiate receptors throughout your body...