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**UPDATED 2024** Salesforce is a large system with so many great capabilities and you may seem overwhelmed that you were assigned as part of the customization process, especially if you have never seen Salesforce before and may have only heard about the system in your past experience. Fear no more, as this book is the first step in making sure you are compiling the necessary business requirements prior to implementing any customizations, by understanding what is in place and how things may need to change. Compiling your company’s business requirements is part of the overall implementation...

Whether you're just starting your Salesforce journey, planning a career shift, or simply curious about the world of cloud computing and customer relationship management (CRM), this practical book is the source you need. Packed with foundational knowledge and practical insights, the Salesforce Certified Administrator Study Guide helps you understand the cloud, CRM, and the entire Salesforce ecosystem.

Becoming a solutions architect requires a hands-on approach, and this edition of the Solutions Architect's Handbook brings exactly that. This audiobook will teach you how to create robust, scalable, and fault-tolerant solutions and next-generation architecture designs in a cloud environment. It will also help you build effective product strategies for your business and implement them from start to finish.

Author Jodi Hrbek, a seasoned Salesforce veteran with two decades of experience leading high-performing teams, offers insider tips, actionable strategies, and proven advice to elevate your Salesforce game. Filled with encouraging expertise, helpful career guidance, and bite-sized tactics you can implement immediately, this book will sharpen your ability to uncover business needs and deliver impactful Salesforce solutions.

Any company needs to sell its products or services to customers on a regular basis in order to generate consistent revenues and to create profits. A marketing function in any organization creates and executes various types of marketing campaigns with an objective to build brand awareness about the company’s products and services. Similarly, a sales function manages the sales pipeline in order to create new business from new or existing customers for a company. A robust Customer Relationship Management (CRM) platform is pivotal for any company that wants to transform its marketing and ...

How did salesforce.com grow from a start-up in a rented apartment into the world's fastest growing software company in less than a decade? Marc Benioff, the visionary founder, chairman, and CEO of salesforce.com, tells how he and his team created and used new business, technology, and philanthropic models tailored to this time of extraordinary change.

NEW YORK TIMES BESTSELLER The founder and co-CEO of Salesforce delivers an inspiring vision for successful companies of the future—in which changing the world is everyone’s business. “An urgent and compelling book for anyone in business who yearns to fulfill a higher mission in the...

*** UPDATED FOR 2025 - THIRD EDITION *** “This book is the missing link ... and should be required reading for anyone looking to launch or grow a career within the Salesforce ecosystem.” —Selina Suarez, Executive director/founder, PepUp Tech In the next two years, an estimated 3.3 million jobs in the Salesforce ecosystem will open, and one of them could be yours. But how can you sort through all these jobs—administrators, architects, analysts, developers, consultants—and find the one that is right for you? And how do you package yourself to win the job position? Martin Gessner, ...

With empowering insights to help women navigate the narrowest corridors of sexism, tech-industry pioneer Magdalena Yesil shares on-the-ground career advice that is as powerful as any MBA Pioneering Silicon Valley entrepreneur and investor Magdalena Yesil came to the United States in 1976 with...

Why do sales organizations fall short? Every day expert consultants like Mike Weinberg are called on by companies large and small to find the answer - and it's one that may surprise you. Typically the issue lies not with the sales team - but with how it is being led. Through their attitude and actions, senior executives and sales managers unknowingly undermine performance. In Sales Management. Simplified. Weinberg tells it straight, calling out the problems plaguing sales forces and the costly mistakes made by even the best-intentioned sales managers.

Introducing The Freedom Blueprint for a Salesforce Admin, the ultimate guidebook for anyone looking to travel the world while maintaining a successful Salesforce career. Are you tired of feeling chained to a desk for 8 hours a day, dreaming of adventure but stuck in the same routine? The Freedom Blueprint has got you covered. With over 20 chapters jam-packed full of practical advice and actionable strategies, you'll learn how to embrace the digital nomad lifestyle as a Salesforce Admin and thrive in your career while traveling the world. From selecting your ideal work and travel ...

The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti. For more than our most recent episodes, go to https://admin.salesforce.com/salesforce-admin-podcast.

Is your technology department a collection of brilliant, disconnected teams? Are your most important projects constantly stalled, waiting on dependencies between Data Science, Cloud, SAP, and Salesforce? If you're an IT Project Manager, Scrum Master, or Agile Coach, you know this pain. The old ways of managing projects are failing in the face of modern complexity. What you need is a new blueprint—a new way to run your factory. The Digital Factory is a practical, no-nonsense playbook for transforming this chaos into a high-output, integrated assembly line for delivering value. Forget the ...

Discover the outbound sales process that, in just a few years, helped add $100 million in recurring revenue to Salesforce.com, almost doubling their enterprise growth...with zero cold calls. This is NOT another book about how to cold call or close deals. This is an entirely new kind of sales bible for CEOs, entrepreneurs and sales VPs to help you build a sales machine.

Mikołaj Michalak jest studentem 2.go roku europeistyki na Uniwersytecie Warszawskim. Podczas naszej rozmowy opowie skąd pomysł na Salesforce oraz jak łączy pracę ze studiami. Opowie o początkach, jak wyglądała jego pierwsza praca i pierwsze obowiązki. Wierzymy mocno, że osoba Mikołaja zainspiruje niejednego słuchacza/słuchaczkę do przebranżowienia się. Jest to świetny przykład, jak humanista z krwi i kości wszedł w świat IT. Dziś pierwsza część rozmowy z Mikołajem.

Salesforce, the world's leading CRM platform, is trusted by thousands of businesses to manage their sales, marketing, and customer service operations. Recognizing the critical importance of security, Salesforce has built an extensive array of security features into its platform. These features span various aspects of security, including user authentication and authorization, data encryption and privacy, network security, and secure development practices. Salesforce also invests heavily in continuous security improvements, regularly releasing updates and enhancements to help organizations ...

Feyre has undergone more trials than one human woman can carry in her heart. Though she’s now been granted the powers and lifespan of the High Fae, she is haunted by her time Under the Mountain and the terrible deeds she performed to save the lives of Tamlin and his people. As her marriage to Tamlin approaches, Feyre’s hollowness and nightmares consume her. She finds herself split into two different people: one who upholds her bargain with Rhysand, High Lord of the feared Night Court, and one who lives out her life in the Spring Court with Tamlin.

In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals. One day, she is approached by a ragtag bunch of misfits who say they want to overthrow the existing order, to liberate developers, to bring joy back to technology work.

The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.

Why are you struggling to grow your business when everyone else seems to be crushing their goals? If you needed to triple revenue within the next three years, would you know exactly how to do it? Doubling the size of your business, tripling it, even growing 10 times larger isn't about magic. It's not about privileges, luck, or working harder. There's a template that the world's fastest-growing companies follow to achieve and sustain much, much faster growth.