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Show Notes: From 'At Holes' to Advocates – Mastering the Art of Talking with People
Guest: Jason Raitz, President of Speak With People
Chapters
1. Introduction & Guest Welcome
Chris Whitaker introduces the episode and welcomes communication expert Jason Raitz. Jason shares his background, mission, and the inspiration behind his passion for helping people communicate more effectively.
2. The Power of Words & Early Influences
Jason recounts formative experiences, including childhood moments and the impact of words—both positive and negative—on his life and career. He introduces the concept of "speaking with" versus "speaking at" people.
3. Building Bridges, Not Walls
Discussion on how communication styles can either build trust and connection or create barriers. Jason explains the difference between using communication to empower versus control.
4. The Voices Framework
Jason introduces the "Voices Framework," an acronym-based approach to understanding communication styles (Vision, Organizer, Insight, Clarity, Empathy) and how recognizing your style can improve interactions.
5. Communication Across Generations
Exploring the challenges and opportunities of communicating in multi-generational workplaces. Jason and Chris discuss adapting communication styles to bridge generational gaps and foster collaboration.
6. The Importance of Listening
Jason emphasizes the value of listening over talking, especially in sales and leadership. He shares practical strategies for asking better questions and being fully present in conversations.
7. Body Language, Tone, and Clarity
A breakdown of the elements of effective communication: words, tone, and body language. The conversation covers the importance of clarity, confidence, and non-verbal cues in building influence.
8. Practical Tips for Professionals
Jason offers actionable advice for professionals, including the TED acronym for open-ended questions, the importance of breathing and presence, and how to make introductions more memorable.
9. Overcoming Communication Barriers
The hosts discuss common communication pitfalls, such as rambling, lack of clarity, and failing to adapt to the audience. Jason shares tips for self-assessment and continuous improvement.
10. Final Thoughts & Resources
Jason and Chris wrap up with key takeaways: clarity is kindness, healthy communication is like oxygen, and everyone has the power to amplify their influence through intentional communication. Jason shares his contact info and resources for further learning.
Links & Resources:
- Jason Raitz: Speak With People
- The Wireless Way Podcast: thewirelessway.net
- Book recommendations: "StoryBrand" by Donald Miller, "The Next Conversation" by Jefferson Fisher
Contact:
For assessments, resources, or questions, email Jason at jason@speakwithpeople.com
If you enjoyed this episode, please share it with someone who could benefit, and check out the website for more resources and feedback opportunities!
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