The Future of Insurance

From Disruption to Evolution, Volume I. The Incumbents

By: Bryan Falchuk

Narrated by: Bryan Falchuk

Length: 5 hrs and 11 mins

Publisher's summary

For over 100 years, Insurers have stood by customers at some of the toughest moments in their lives, and helped allow people to go about their lives and pursue their business ideas without having to worry about the risks involved.

Today, those customers have different expectations for how they want to do business and be served. And those expectations are changing faster than ever before.

The industry has faced many headwinds, making it difficult to keep up with change - regulation, bureaucracy, system constraints, past technology project pain, thin margins, etc.

And yet, several carriers have innovated and evolved.

Understanding their paths to success can help shed light on how we as an industry can continue to evolve to meet our customers’ needs despite the disruption and headwinds we all face.

The Future of Insurance shares the first-hand accounts of insurers across functions and lines of business to not just give inspiration, but leave listeners with a tangible blueprint for evolving through a new set of modern, flexible, and responsive approaches and tools.

©2020 Bryan Falchuk (P)2020 Bryan Falchuk

Great Book!

I don't care what role you have in the insurance world, you will find value in this book. Those who are in leadership roles that struggle with framing innovation inside of their departments/companies will get the most from it. I found it inspirational and look forward to leveraging the lessons and tools in it to create a culture of innovation in my workplace.

Incredible clarity and value

This book delivers non-stop on-point, practical and insightful perspectives from real managers and executives that have successfully innovated within the insurance industry. As an entrepreneur in insurance I was grasping for advice on how agencies and carriers are conceptualizing and approaching technology projects. This book delivered over and over again with in-depth and behind the scenes breakdowns from several real executions in the industry. Super easy to listen to.

Over generalized concepts with little value

Stories of insurance industry challenges using case study format that leave you feeling like you didn’t really learn anything of value. For every statement of successful navigation of a problem there’s an equally vague description of what not to do.

Somewhat informative

I expected more. The stories from various companies were useful but long winded and harping on common place concepts. I could have used better conceptualisation of the main themes in those stories

YES you can innovate in insurance

disclaimer: The audiobook was a gift from author, but I did buy the kindle and paperback

I find most books on insurance and innovating in insurance as tedious. Most of these books tell me why the industry is failing. As an insurance verteran..I know this. These books tell me that insurers should be more like Amazon or Google, which is naive.

This book though was different. Bryan Falchuk didn't dwell on the industry's failings. As he correctly points out, insurance carriers have not been disrupted and likely won't be due to constraints within and around the industry's business model. Hi capital requirements and high regulatory burdens means that the incumbents have a moat, which explains their reluctance to innovate...they haven't had to.

This book is different in that Bryan focused on incumbents who ARE innovating. And he used the case study approach to examine how and why they did...with all the warts. I had to stop the audio several times just to process what I was hearing and connect my own dots to business use cases I deal with on a day to day basis. The executive takeaways are incredibly useful! For the material, this book is a 5 star!

Audio quality was very good. Sound was smooth. I know Bryan personally, so I was used to his voice. I did have to speed up the track to 1.2 so that it flowed better for me.