Tele-Sales

How to Get Business on the Telephone
Length: 6 hrs and 57 mins
4.1 out of 5 stars (78 ratings)

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Publisher's Summary

Dr. Kerry Johnson is an international speaker, a coach, and the best-selling author of seven books, including Peak Performance and Behavioral Investing. In this audiobook he will make your telephone a profit center.

Some of the skills you'll learn are:

  • The 3 best closes to use on the phone
  • How to book appointments
  • What to say when someone says, "I'm not interested"
  • How to avoid telephone tag
  • How to get your calls returned
  • How to beat "call reluctance"

Includes a detailed reference guide.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.

©2015 Kerry Johnson (P)2015 Gildan Media LLC

What listeners say about Tele-Sales

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    5 out of 5 stars

Great book despite being a little outdated

What did you love best about Tele-Sales?

Amazing book. I have done phone sales for over 10 years and this book has truly helped me refine my skillset. Very in depth examples of different scenarios helping you every step of the way from the gatekeeper to the close.

What was one of the most memorable moments of Tele-Sales?

The recorded calls of Kerry applying his techniques is one of my favorite parts of the book. I would love to listen to him make cold calls for hours. He's very good at putting fear at the door and executing exactly what he tries to teach you. If you can stop and say to yourself "I'm never going to see these people if it goes poorly, so what's there to be afraid of?" and just go execute his advice as he tells you while customizing the message for your product, you'll make sales!

What about Kerry L. Johnson MBA PhD’s performance did you like?

Very kind voice, making it easy to listen to. I drive between LA and SF a lot so audiobooks are my best friend. He is easily one of the best narrators I've had the pleasure of listening to. I even turn the book on when driving only a few minutes.

Was there a moment in the book that particularly moved you?

Just the simple things you don't think about. I have never had formal sales training, it's always been my learning and adjusting so I've missed out on some key foundation of selling concepts. Such as: never asking how someone is doing when you get them on the phone. It's phony and generic and doesn't help the call. However, I have to say that Kerry offers enough great advice that I can't pick just one.

Any additional comments?

Kerry will help you learn to sell on the phone. He can't sell it for you. If you're in the position to (I know a lot of people aren't that's why they listen to audiobooks) I recommend you take notes as you listen. I had to drive while listening so I couldn't note things like I wanted to but if there's one book I've listened to that deserves avid note taking, it's this one! He has a lot of pointers as he walks you through each step of the phone-sale process. The gatekeeper, the intro, the hook, the close. TAKE NOTES!

4 people found this helpful

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Effective & Immediately Applicable Material

No fluff toolkit of priceless phone sales strategies. Will be using most if not all presented material immediately. I already feel much more confident about setting sales appointments over the phone just from reading this book.

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great information.

book helps put the calling process on paper. gives you great information to draft your own opening and scripts.

3 people found this helpful

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1 chapter in, and already impresses

I took my chances and purchased the book with no reviews at all, and it was a great decision as I can tell that Kerry knows what he's talking about! I'm in the telesales business for a year now and this book is exactly what I need.

11 people found this helpful

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  • BK
  • 12-10-16

the information is dated but still mostly relevant

although I was not able to find a date for this information it appears it was from the mid 1980 s early 1990 s and I would say the information is still 80% relevant today as a sales mana
ger in the phone business in 2016.

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Outdated

This book may have been helpful in 1980, but in an age of email and social media, it’s outdated. Perhaps an update showing the role of the telephone in sales among other electronic options would be useful.

1 person found this helpful

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an extremely valuable book.

what a great listen, Dr Johnson's voice makes it enjoyable. I've been in sales for the past 3yrs but now switching over to telesales because of this pandemic and needed some guidance and this book is a great tool, I'm on round 2 to listen to it once again. the PDF included was a nice touch and also a great tool. this is the first audiobook that actually incorporated Live clips of telephone conversations (thank you for that Dr Johnson). I only have one complaint.... I wish there was a paperback version. I'd buy it too.👊🏽👊🏽👊🏽👊🏽

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THE BEST BOOK ON COLD CALLING !

This book is filled with so many powerful tools to make you successful. To get the most out of it, you should listen to this book at least 5 times and take notes while you listen. You will be amazed at how much you will learn.

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One of the Best Audiobooks for Phone Sales!

One of the Best Audiobooks for Phone Sales! You should listen to it several times.

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Good listen

Tele sales is hard. It is not supposed to be easy. You need to listen to audiobooks like this one and pull inspiration and wisdom from these types of audiobooks.

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  • BBPATIL
  • 06-28-17

Excellent

Excellent ... it's useful
for beginners . Tools are essential for any business . The

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  • Karim Idriss
  • 10-15-17

Brilliant author

I am a digital marketing agency owner and I highly recommend this audiobook because i can close sales now without having to meet clients!