Simply Deescalate
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Simply Deescalate
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Narrado por:
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Carol Gabbert
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De:
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Tiffanie Herring
Simply Deescalate is an easy-to-use guide for deescalating any individual in a crisis situation.
Communicating effectively takes a lot of skill. While it may come easily to some, for others this can be very difficult; especially in high conflict or crisis situations. Possessing such skills can assist you on the job or in your personal life, because as we all know life is not short of its challenges. We never know when we will need to be there to help someone when something goes wrong or when life gets difficult. During your listen, you will learn how to master techniques ranging from non-verbal communication to active listening and empathy. All of these skills, specifically when used together, can help successfully and safely resolve conflict. We will also explore the importance of managing our own emotions which is especially important if you work with the public.
©2022 Tiffanie Ritenour Herring (P)2023 Tiffanie Ritenour HerringListeners also enjoyed...
