Reset

How to Change What's Not Working

By: Dan Heath

Narrated by: Dan Heath

NEW YORK TIMES BESTSELLER • A revolutionary guide to fixing what’s not working—in systems and processes, organizations and companies, and even in our daily lives—by identifying leverage points and concentrating resources to achieve our goals.

Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We’re stifled by the gravity of the way we’ve always done things. And we spend so much time fighting fires—and fighting colleagues—that we lack the energy to shift direction.

But with the right strategy, we can move the boulder. In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.

Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats.

In Reset, you’ll learn:

-Why the feeling of progress can be your secret weapon in accelerating change

-How leaders can uncover and stop wasteful activities

-Why your team’s motivation is often squandered—and how to avoid that mistake

-How you can jumpstart your change efforts by beginning with a “burst”

The book investigates mysteries: Why the middle is the roughest part of a change effort. Why inefficiency can sometimes accelerate progress. Why getting “buy-in” is the wrong way to think about change.

What if we could unlock forward movement—achieving progress on what matters most—without the need for more resources? The same people, the same assets…but dramatically better results. Yesterday, we were stuck. Today, we reset.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2025 Dan Heath (P)2025 Simon & Schuster Audio

Accompanying PDF has chapter summaries

This a great book but one thing that normally annoys me about non fiction audio books is I feel like I have to buy another copy to review the actionable insights. This one includes the chapter reviews in the PDF! Extremely satisfied

Thoroughly Understandable & Challenging

The organization of fhe content & supportive stories & illustrations / materials made it simple to follow & imagine possible applications in my situations.

Exactly what i was looking for

Excellent research and data driven approach. Please have a read. X2.0 makes this read 4-5 well worth it hours. I need this in print!

Sinceramente es uno de los mejores libros

Explica muy bien los temas, realmente son ejemplos prácticos, es un excelente libro. Felicidades al autor, Esperamos su nuevo libro MIL MIL GRACIAS

Always amazing

Everything was great with ideas on change and many tools to consider for my organization

Easy Listen with Great Points

Nothing revolutionary, but very simple and practical things you can do to reset. loved it!

I love Dan Heath!

Loved the book! As always! Gives many tips to get unstuck. I will listen to it again!

Great real world examples

The real world examples and practical ideas to implement are inspiring. I’ll be implementing some of the ideas.

Dan's Humor.....and practical

big fan's of the Heath Bros. everything i encounter from is worth the read, insightful and full of nuggets

Reset is relevant and gives us valuable resources.

I read UPSTREAM and the work has influenced my work and practices in such positive ways. RESET is also SPOT on. Focus on relationships, leadership going to front lines, and letting employees integrate their skills and talents should be the gold standard. My favorite: "Joy at Work." I also used the IHI toolkit in our initiatives at work.