• Persuasion

  • Convincing Others When Facts Don't Seem to Matter
  • By: Lee Hartley Carter
  • Narrated by: Lee Hartley Carter
  • Length: 4 hrs and 59 mins
  • 4.3 out of 5 stars (100 ratings)

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Persuasion  By  cover art


By: Lee Hartley Carter
Narrated by: Lee Hartley Carter
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Publisher's summary

The secrets to persuading anyone, at work and in life, from a top communication strategist.

In the post-fact, deeply divided world we live in, true persuasion is rare. Engaging with people holding differing opinions is rarer still. But for progress to take place, persuasion must happen. Whether it's convincing an employer you are right for the job, a customer that your product is the best, or your closed-minded uncle that good people can disagree, it takes the art - and science - of persuasion to move forward.

So, how do you change someone's mind - or at least advance the conversation - when everyone is entrenched in their own points of view? Communication expert Lee Hartley Carter has spent nearly 20 years advising and helping the world's most well-known companies do just that.

Among the counterintuitive secrets you'll learn:

  • It's not enough to understand the person you're talking to - you must truly empathize with them (yes, even them).
  • Logic alone doesn't work. Stories and emotions are what move us most.
  • When communicating in a crisis, our first instinct is almost always wrong.

Filled with deeply researched insights into how we make up - and change - our minds, as well as colorful real-world examples and actionable recommendations, Persuasion will help you hone your message and craft your narrative in order to get heard and get results.

Includes a PDF of the Persuasion Plan Workbook

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2019 Lee Hartley Carter (P)2019 Penguin Audio

Critic reviews

“Everyday life is filled with situations that require the art of persuasion. From negotiating a raise to selling a product. From winning a political debate to getting your kids to do their homework. In every situation, you can choose how to approach the other person and what language to use. Lee Carter gives you a road map to making choices that will help you get what you want. Through real-world examples and extensive research, she has created simple tools that you can put to use to win hearts and minds.

Effective communication starts with the ability to empathize deeply with your audience. In Persuasion, Lee explains what empathy is, why it matters, and how to use it to craft persuasive messages. Filled with examples and case studies, this book takes complex concepts and makes them easy to understand, and and readily applicable to everyday life.” (Michael Maslansky, CEO Maslansky + Partners, author of Language of Trust)

"I can’t think of a time when understanding the art and science of persuasion was more important than right now. This book is academic in its comprehensive approach. It’s practical in how the reader can and should benefit from every lesson. It’s so loaded with essential insight that I put my highlighter down after the first chapter - there was yellow on every page. As an occasional competitor, I shouldn’t admit this but the “Persuasion Plan Workbook” is so essential to effective communication that I plan to steal it and use it for my clients immediately. (Dr. Frank I. Luntz, author of Words That Work)

“In this compelling book, Lee gives us a roadmap for how to climb out of the empathy chasm. For people who long to find the place of commonality where meaningful change can happen, this is the book." (Sharon Callahan, CEO TBWA Worldhealth)