Emotional Intelligence for Sales Leadership

The Secret to Building High-Performance Sales Teams

By: Colleen Stanley

Narrated by: Colleen Stanley

Length: 6 hrs and 50 mins

Publisher's summary

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.

In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:

• Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.
• Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.
• Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.
• Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.

The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Colleen Stanley (P)2020 HarperCollins Leadership

Critic reviews

'This is another great book by Colleen Stanley. The focus on improving emotional intelligence skills will help sales leaders take a different approach to traditional sales management practices. I'm recommending this book to my students, fellow sales educators and sales leaders.'—Yashar Atefi, PhD, Director, Sales Leadership Center, Daniels College of Business, University of Denver

'As a previous sales leader and now CEO, sales management has become one of the most challenging aspects of growing a business. Business has evolved with the application of new technologies but sales management is still reliant on interpersonal, human connections. This book shows leaders how to teach and apply empathy, humility and accountability. A must read!'—Karen Short, CEO, Universal Companies

'I had the great privilege of working with Colleen as a colleague and now as President of Varsity Spirit. If you are looking to build a new sales organization or retool an existing sales organization, this book is a must read. You'll discover that EQ is an absolute necessity for building a high-performance sales organization.'—Bill Seely, President, Varsity Spirit

a 5 star book

Salea leaders. pick it up blindly without thinking. one of the best books in sales leadership

Great for Sales Reps, Managers, and Leaders

Great book overall. Highly recommend for anyone currently in any level of sales leadership and for those looking to get into sales leadership roles.