-
Dental Image Branding
- How to Create Optimal Patient Impact
- Narrated by: Kyra Cornett
- Length: 1 hr and 33 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
Dental Image Branding
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Networking
- Secrets to Highly Effective Small Talk, Persuasion, Conversation Starters, Emotional Intelligence, Body Language Habits, Influence, and Increasing Your Communication Skills with People
- By: Mark Dudley
- Narrated by: Sam Slydell
- Length: 3 hrs and 17 mins
- Unabridged
-
Overall5 out of 5 stars 6
-
Performance5 out of 5 stars 6
-
Story5 out of 5 stars 6
Do you want to master the art of networking? The main goal in business networking is telling people about your business and forming a partnership where the involved parties become customers and/or suppliers for each other’s business. This audiobook is for people who want to break the communication barrier and become more skillful at conversing, networking, and creating meaningful connections to further advance their business or career prospects. This audiobook will help you in forming a memorable conversation, which ultimately leads to a meaningful connection.
By: Mark Dudley
-
Dental Profits
- How to Multiply Your Dental Practice Revenue Without Multiplying the Number of New Patients
- By: Sean Crabtree
- Narrated by: Sean Crabtree
- Length: 1 hr and 58 mins
- Unabridged
-
Overall4 out of 5 stars 4
-
Performance4.5 out of 5 stars 4
-
Story4 out of 5 stars 4
Doctor, are you tired of spending money on the never-ending chase for new patients? Are you tired of adding hours, or even days, to your schedule to simply cover the overhead in your practice? You can grow your practice without massive amounts of new patients and without adding hours or days to your schedule - it doesn’t have to be go-go-go all day, but you must shift your focus from only being great at clinical dentistry to prioritizing being great at your dental business! This book details how to make it happen.
-
3 out of 5 stars
-
Meh
- By Amazon Customer on 05-27-23
By: Sean Crabtree
-
Responsible Dental Ownership: Balancing Ethics and Business Through Purpose
- By: Alex Zlatin
- Narrated by: Patrick Gates
- Length: 3 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 3
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
In Responsible Dental Ownership, Alex Zlatin explores the best business practices for dental owners, starting with determining your purpose and your practice’s defining ethical intentions. In this audiobook, you’ll learn everything it takes to become a responsible dental owner. From the importance of human resources to the main drivers of dental practices, Zlatin covers everything you wish you had learned in dental school.
By: Alex Zlatin
-
Everything Is Marketing
- The Ultimate Strategy for Dental Practice Growth
- By: Fred Joyal
- Narrated by: Fred Joyal
- Length: 6 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 102
-
Performance4.5 out of 5 stars 87
-
Story4.5 out of 5 stars 86
Fred Joyal, the expert in dental consumer marketing, reveals how every single thing you say and do in your practice communicates a message to your patients. Everything is Marketing takes you step by step through your business, showing how little changes can have a big impact. Want to attract new patients? Convert more calls into appointments? Increase your case acceptance? Marketing can make it happen.
-
5 out of 5 stars
-
Great topic
- By Anonymous User on 01-27-22
By: Fred Joyal
-
Social Skills and Social Fluency
- How to Improve Your Communication and Social Skills, Shine in Conversations, Instantly Become Pleasant, and Master Any ... Intelligence and Empathy, Book 1
- By: Gabriel Konnor
- Narrated by: Jonathan M. Popp
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 4
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Are you ready to improve your social skills and blow up socially? Even if you have tried to grow your social skills before and found yourself at the same place you were when you started, this book will offer you a foundation to go back to every time. There are theory and many practical examples and techniques that you can apply to your daily life. Not only you will start to grow your social skills, but you will also use the techniques to keep advancing them as they begin to take root.
-
5 out of 5 stars
-
An irreplaceable guide
- By Justin Gile on 07-29-21
By: Gabriel Konnor
-
The Image of Leadership
- How Leaders Package Themselves to Stand Out for the Right Reasons
- By: Sylvie di Giusto
- Narrated by: Rosemary Benson
- Length: 6 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 28
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 25
The Image of Leadership is the result of Sylvie di Giusto's journey through two career paths: one in the field of human resources, the other as a professional image consultant. The title reflects the reality that true leadership manifests itself in ways that are both seen and unseen. This book will take you step by step through the development of your professional imprint. The focus will be on all of those things that people perceive about you, with an emphasis on your appearance and your image.
-
2 out of 5 stars
-
Don't even waste your time
- By Fancy Jay on 02-09-22
By: Sylvie di Giusto
-
Networking
- Secrets to Highly Effective Small Talk, Persuasion, Conversation Starters, Emotional Intelligence, Body Language Habits, Influence, and Increasing Your Communication Skills with People
- By: Mark Dudley
- Narrated by: Sam Slydell
- Length: 3 hrs and 17 mins
- Unabridged
-
Overall5 out of 5 stars 6
-
Performance5 out of 5 stars 6
-
Story5 out of 5 stars 6
Do you want to master the art of networking? The main goal in business networking is telling people about your business and forming a partnership where the involved parties become customers and/or suppliers for each other’s business. This audiobook is for people who want to break the communication barrier and become more skillful at conversing, networking, and creating meaningful connections to further advance their business or career prospects. This audiobook will help you in forming a memorable conversation, which ultimately leads to a meaningful connection.
By: Mark Dudley
-
Dental Profits
- How to Multiply Your Dental Practice Revenue Without Multiplying the Number of New Patients
- By: Sean Crabtree
- Narrated by: Sean Crabtree
- Length: 1 hr and 58 mins
- Unabridged
-
Overall4 out of 5 stars 4
-
Performance4.5 out of 5 stars 4
-
Story4 out of 5 stars 4
Doctor, are you tired of spending money on the never-ending chase for new patients? Are you tired of adding hours, or even days, to your schedule to simply cover the overhead in your practice? You can grow your practice without massive amounts of new patients and without adding hours or days to your schedule - it doesn’t have to be go-go-go all day, but you must shift your focus from only being great at clinical dentistry to prioritizing being great at your dental business! This book details how to make it happen.
-
3 out of 5 stars
-
Meh
- By Amazon Customer on 05-27-23
By: Sean Crabtree
-
Responsible Dental Ownership: Balancing Ethics and Business Through Purpose
- By: Alex Zlatin
- Narrated by: Patrick Gates
- Length: 3 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 3
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
In Responsible Dental Ownership, Alex Zlatin explores the best business practices for dental owners, starting with determining your purpose and your practice’s defining ethical intentions. In this audiobook, you’ll learn everything it takes to become a responsible dental owner. From the importance of human resources to the main drivers of dental practices, Zlatin covers everything you wish you had learned in dental school.
By: Alex Zlatin
-
Everything Is Marketing
- The Ultimate Strategy for Dental Practice Growth
- By: Fred Joyal
- Narrated by: Fred Joyal
- Length: 6 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 102
-
Performance4.5 out of 5 stars 87
-
Story4.5 out of 5 stars 86
Fred Joyal, the expert in dental consumer marketing, reveals how every single thing you say and do in your practice communicates a message to your patients. Everything is Marketing takes you step by step through your business, showing how little changes can have a big impact. Want to attract new patients? Convert more calls into appointments? Increase your case acceptance? Marketing can make it happen.
-
5 out of 5 stars
-
Great topic
- By Anonymous User on 01-27-22
By: Fred Joyal
-
Social Skills and Social Fluency
- How to Improve Your Communication and Social Skills, Shine in Conversations, Instantly Become Pleasant, and Master Any ... Intelligence and Empathy, Book 1
- By: Gabriel Konnor
- Narrated by: Jonathan M. Popp
- Length: 3 hrs and 39 mins
- Unabridged
-
Overall5 out of 5 stars 4
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Are you ready to improve your social skills and blow up socially? Even if you have tried to grow your social skills before and found yourself at the same place you were when you started, this book will offer you a foundation to go back to every time. There are theory and many practical examples and techniques that you can apply to your daily life. Not only you will start to grow your social skills, but you will also use the techniques to keep advancing them as they begin to take root.
-
5 out of 5 stars
-
An irreplaceable guide
- By Justin Gile on 07-29-21
By: Gabriel Konnor
-
The Image of Leadership
- How Leaders Package Themselves to Stand Out for the Right Reasons
- By: Sylvie di Giusto
- Narrated by: Rosemary Benson
- Length: 6 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 28
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 25
The Image of Leadership is the result of Sylvie di Giusto's journey through two career paths: one in the field of human resources, the other as a professional image consultant. The title reflects the reality that true leadership manifests itself in ways that are both seen and unseen. This book will take you step by step through the development of your professional imprint. The focus will be on all of those things that people perceive about you, with an emphasis on your appearance and your image.
-
2 out of 5 stars
-
Don't even waste your time
- By Fancy Jay on 02-09-22
By: Sylvie di Giusto
-
Nice Girls Don't Get the Corner Office (10th Anniversary Edition)
- Unconscious Mistakes Women Make That Sabotage Their Careers (A Nice Girls Book)
- By: Lois P. Frankel
- Narrated by: Lois P. Frankel
- Length: 8 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,835
-
Performance4.5 out of 5 stars 1,562
-
Story4.5 out of 5 stars 1,547
The New York Times bestseller, which for 10 years has been a must-have for women in business, is now completely revised and updated. In this new edition, internationally recognized executive coach Lois P. Frankel reveals a distinctive set of behaviors-over 130 in all-that women learn in girlhood that ultimately sabotage them as adults. She teaches you how to eliminate these unconscious mistakes that could be holding you back and offers invaluable coaching tips that can easily be incorporated into your social and business skills.
-
2 out of 5 stars
-
Listen with a critical ear
- By Michelle on 12-15-18
By: Lois P. Frankel
-
Social Skills Guidebook
- Improve Your Communication and Conversation Skills, Reduce Shyness, Insecurity, and Boost Your Emotional Intelligence
- By: Cristiano Rodriguez
- Narrated by: Ryan Whiting
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
Are you shy? Do you feel that your conversations tend to be awkward? Do you want to change and improve your social skills, but you don’t know how, right? Well, you are not alone. Millions of people struggle and find it hard to be social. The good news is that being social is a learned skill and you have the ability and power to transform into a confident individual. Take a look around you and realize that you can become socially comfortable like everyone else once you conquer your fears that hold you back and by applying what you will learn in this book.
-
Job Interview Guide
- A Complete Guide and Success Tips for Job Interview Preparation. Preparation Tips and Question Answering Techniques. Winning Guide to Answering Even the Toughest Questions.
- By: Robin Superhalk
- Narrated by: Daniel Houle
- Length: 3 hrs and 2 mins
- Unabridged
-
Overall4.5 out of 5 stars 3
-
Performance4.5 out of 5 stars 3
-
Story4.5 out of 5 stars 3
The crucial moment in the search for the job of your dreams is the preparation of the interview. To best prepare for the interview, it is necessary to know the secrets to prepare yourself in the best possible way. For this reason, I have created a complete guide that explains, step by step, what to do before and during the interview.
-
5 out of 5 stars
-
There are practical step-by-step exercises
- By Donald Garcia on 03-29-20
By: Robin Superhalk
-
How to Influence People
- The Ultimate Guide to Psychology of Persuasion
- By: Tom Shepherd
- Narrated by: Commodore James
- Length: 3 hrs and 42 mins
- Unabridged
-
Overall5 out of 5 stars 146
-
Performance5 out of 5 stars 80
-
Story5 out of 5 stars 80
How do politicians influence people with their seemingly natural charisma? How do some salesmen earn six-figure incomes, while others struggle to put food on the table? Why do some people seem so friendly despite being total strangers? Every year companies and firms spend millions of dollars a year trying to answer these questions. You have some of these same types of questions about your everyday life.
-
2 out of 5 stars
-
Lists with no depth
- By Justice Campbell on 05-05-18
By: Tom Shepherd
-
Communication and Conversations
- How to Communicate Better at Work and in Your Life
- By: Tom Ferris
- Narrated by: Oliver Hunt
- Length: 2 hrs and 35 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 2
-
Story5 out of 5 stars 2
Connect with loved ones, be a more effective speaker in the workplace, and get your message across clearly by learning how to be a better communicator. If you answered yes to any of the previous questions, don’t worry. It’s never too late to turn things around and become a more effective and impactful speaker. Conveying a message clearly is more of an art form than a science, and those that have learned to master it become more successful, confident, and dare we say it - popular.
-
5 out of 5 stars
-
Communicate with confidence
- By P. Taylor on 09-17-21
By: Tom Ferris
-
Job Interview Preparation
- Practical Strategies Guide for What to Do Before an Interview to Get Any Job You Want. How to Have a Winning Approach to Interview.
- By: Robin Superhalk
- Narrated by: Daniel Houle
- Length: 3 hrs and 2 mins
- Unabridged
-
Overall0 out of 5 stars 0
-
Performance0 out of 5 stars 0
-
Story0 out of 5 stars 0
If you want to know how exactly a job interview is done and get the job of your dream, then keep reading. In this audiobook I will show you how to prepare for the interview and how to behave during it. If you think you have failed an interview so many times, or have never faced one, with this audiobook you will understand how simple it is to have the job of your dreams!
By: Robin Superhalk
-
Sell!
- The Way Your Customers Want to Buy
- By: Dale Carnegie & Associates
- Narrated by: Dan Strutzel
- Length: 5 hrs and 10 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 23
-
Story5 out of 5 stars 23
What do How to Win Friends and Influence People and Sell! have in common (other than Dale Carnegie)? They're both based on the premise that relationships are what matter. In this age where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's no longer enough to know your product, nor always appropriate to challenge your customer's thinking based on your online research. In Sell!: The Way Your Customers Want to Buy, Dale Carnegie & Associates reveal the real modern sales cycle.
-
5 out of 5 stars
-
Awesome story!
- By SmartSysta on 06-07-23
-
The Bulletproof Practice
- Your Epic Practice Begins Now
- By: Peter Boulden DMD, Craig Spodak DMD
- Narrated by: Craig Spodak
- Length: 2 hrs and 40 mins
- Unabridged
-
Overall5 out of 5 stars 58
-
Performance5 out of 5 stars 51
-
Story5 out of 5 stars 51
With very different and highly innovative business models, Dr. Peter Boulden and Dr. Craig Spodak are redefining the dental industry standard of care and the patient + dentist experience. On their podcast, Bulletproof Dental Practice, they provide insight on what it takes to be competitive in the age of Uber, Amazon, and corporate dentistry. Peter and Craig will help you build and realize your vision for a kick-ass practice that s not only successful, but also fulfilling.
-
5 out of 5 stars
-
Extremely valuable content
- By Georg on 03-21-21
By: Peter Boulden DMD, and others
-
Body Language
- Mastering Non-Verbal Communication Skills
- By: Sally Stephens
- Narrated by: Mary Johnson
- Length: 3 hrs and 28 mins
- Unabridged
-
Overall5 out of 5 stars 101
-
Performance5 out of 5 stars 64
-
Story5 out of 5 stars 64
Nonverbal communication skills such as mirroring, listening, and small talk are just a few topics we will cover in this elaborate book. These topics as well as other ones, such as flirting, job interviews, and socializing, are the basis for the broader concept of body language. To top it all off, the audiobook will list a number of tips to reduce social anxiety - something we all suffer from in some small degree and some more than others.
-
5 out of 5 stars
-
Body language matters
- By Anonymous User on 02-14-20
By: Sally Stephens
-
Public Speaking Beast Mode
- Learn the Art of Social Communication and Public Speaking. The Best Tools to Succeed at the Job Interview
- By: Mila Strife
- Narrated by: Corey Warner, Jessica Andrews
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall1 out of 5 stars 1
-
Performance1 out of 5 stars 1
-
Story1 out of 5 stars 1
The fear of public speaking is one of the most common fears among humans. In fact, according to some studies, people are more scared of public speaking than dying, which is to say they would rather be the ones in the casket than the ones reading the eulogy! Would you like to beat anxiety and feel free from negative thoughts? Do you want to stop overthinking every situation?
-
1 out of 5 stars
-
awful narration
- By Rachel H. on 07-27-21
By: Mila Strife
-
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall5 out of 5 stars 31
-
Performance5 out of 5 stars 27
-
Story5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
-
5 out of 5 stars
-
Must Read!
- By Jennifer Ringenberg on 06-05-23
-
Dental Practice Hero
- From Ordinary Practice to Extraordinary Experience
- By: Dr. Paul Etchison
- Narrated by: Millian Quinteros
- Length: 5 hrs and 41 mins
- Unabridged
-
Overall5 out of 5 stars 124
-
Performance5 out of 5 stars 105
-
Story5 out of 5 stars 105
Dr. Etchison is not your average dentist. A visionary leader, he combines marketing and business knowledge, clinical excellence, and leadership to create a thriving, growing practice - and he wants to share this special knowledge with you. It’s time to set off on a quest to implement systems that take your practice to the next level, inspire your team to greatness, and help you become the visionary leader who can transform your practice and your life.
-
4 out of 5 stars
-
Helpful with caveats
- By Roy Nesari on 10-23-23
Publisher's summary
Make A Positive Patient Impression
You really can make a positive effective impact on your patients from start to finish by looking at your practice through the eyes of your consumer. The advice offered in Dental Image Branding is for the dentist, hygienist, office manager, and dental assistants. It takes a village to create an image and a consistent practice brand.
Janice Hurley will show you how to avoid the biggest mistakes that drive away patients and how to optimize patient impact using the five senses: what patients see, hear, smell, taste, and feel.
More from the same
Narrator
Related to this topic
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall4.5 out of 5 stars 159
-
Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
Well Said!
- Presentations and Conversations that Get Results
- By: Darlene Price
- Narrated by: Darlene Price
- Length: 9 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 29
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 26
Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.
-
5 out of 5 stars
-
I'd choose the audio over the printed book
- By S. D. Schwaitzberg on 11-24-19
By: Darlene Price
-
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall5 out of 5 stars 31
-
Performance5 out of 5 stars 27
-
Story5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
-
5 out of 5 stars
-
Must Read!
- By Jennifer Ringenberg on 06-05-23
-
HR on Purpose
- Developing Deliberate People Passion
- By: Steve Browne
- Narrated by: Steve Browne
- Length: 3 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 199
-
Performance4.5 out of 5 stars 168
-
Story4.5 out of 5 stars 168
Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
-
5 out of 5 stars
-
Enjoyable book about the HR profession
- By Rancher on 06-22-19
By: Steve Browne
-
Crystal Clear Communication
- How to Explain Anything Clearly in Speech or Writing
- By: Gary S Goodman
- Narrated by: Gary S Goodman
- Length: 4 hrs and 18 mins
- Original Recording
-
Overall4 out of 5 stars 237
-
Performance4 out of 5 stars 206
-
Story4 out of 5 stars 202
With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.
-
4 out of 5 stars
-
Largely Sales-Oriented, and Instantly Usable
- By Troy on 01-26-15
By: Gary S Goodman
-
Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- By: Jack Mitchell
- Narrated by: James Boles
- Length: 6 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 24
-
Story4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
-
5 out of 5 stars
-
good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
-
Overall4.5 out of 5 stars 159
-
Performance4.5 out of 5 stars 131
-
Story4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
-
Well Said!
- Presentations and Conversations that Get Results
- By: Darlene Price
- Narrated by: Darlene Price
- Length: 9 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 29
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 26
Whether you're making a formal presentation, wooing a client, closing a sale, or proposing an idea, persuasive communication can make the difference between success and failure. Well Said! shows listeners how to put themselves in their audience's shoes and tailor their message to the needs of decision makers. It reveals simple but powerful techniques anyone can use to prioritize, organize, and economize their words so that their communications are concise, clear, and - most importantly - convincing.
-
5 out of 5 stars
-
I'd choose the audio over the printed book
- By S. D. Schwaitzberg on 11-24-19
By: Darlene Price
-
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall5 out of 5 stars 31
-
Performance5 out of 5 stars 27
-
Story5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
-
5 out of 5 stars
-
Must Read!
- By Jennifer Ringenberg on 06-05-23
-
HR on Purpose
- Developing Deliberate People Passion
- By: Steve Browne
- Narrated by: Steve Browne
- Length: 3 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 199
-
Performance4.5 out of 5 stars 168
-
Story4.5 out of 5 stars 168
Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
-
5 out of 5 stars
-
Enjoyable book about the HR profession
- By Rancher on 06-22-19
By: Steve Browne
-
Crystal Clear Communication
- How to Explain Anything Clearly in Speech or Writing
- By: Gary S Goodman
- Narrated by: Gary S Goodman
- Length: 4 hrs and 18 mins
- Original Recording
-
Overall4 out of 5 stars 237
-
Performance4 out of 5 stars 206
-
Story4 out of 5 stars 202
With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.
-
4 out of 5 stars
-
Largely Sales-Oriented, and Instantly Usable
- By Troy on 01-26-15
By: Gary S Goodman
-
Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- By: Jack Mitchell
- Narrated by: James Boles
- Length: 6 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 24
-
Story4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
-
5 out of 5 stars
-
good book.
- By Chance Woodal on 11-06-22
By: Jack Mitchell
-
Corporate Confidential
- 50 Secrets Your Company Doesn’t Want You to Know - and What to Do About Them
- By: Cynthia Shapiro
- Narrated by: Vanessa Daniels
- Length: 6 hrs and 22 mins
- Unabridged
-
Overall4.5 out of 5 stars 56
-
Performance4.5 out of 5 stars 46
-
Story4.5 out of 5 stars 47
Cynthia Shapiro is a former human resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them. Shapiro pulls no punches, giving listeners an inside look at a secret world of hidden agendas they would never normally see: a world of insider information and insights that can save a career.
-
1 out of 5 stars
-
Bad advice
- By Colin Priest on 11-14-20
By: Cynthia Shapiro
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 313
-
Performance5 out of 5 stars 270
-
Story5 out of 5 stars 268
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
The Game of Desire
- 5 Surprising Secrets to Dating with Dominance - and Getting What You Want
- By: Shannon Boodram
- Narrated by: Shannon Boodram
- Length: 7 hrs and 50 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,464
-
Performance5 out of 5 stars 1,239
-
Story4.5 out of 5 stars 1,242
For younger generations, dating is a complicated mystery. Apps like Tinder and Bumble are supposed to foster connection but instead serve as a reminder of how painfully single we are. Certified sexologist and intimacy coach Shan Boodram - the most sought-after sex educator on the internet - is about to change all that. In this essential how-to guide, she addresses the realities of life today - when the rules of love and attraction are fluid - and teaches a group of young women how to become master daters in just 60 days.
-
5 out of 5 stars
-
Hey it’s me...you
- By Shan Boody on 09-25-19
By: Shannon Boodram
-
How to Not Suck as a Manager
- 5 Facts to Bring Any Boss Out of the Basement
- By: A. P. Grow
- Narrated by: A. P. Grow
- Length: 1 hr and 15 mins
- Unabridged
-
Overall4.5 out of 5 stars 470
-
Performance4.5 out of 5 stars 379
-
Story4.5 out of 5 stars 379
Dr. Grow is dean of workplace sanity education for the Workplace Sanity Group; a team dedicated to improving interpersonal communication and effectiveness in the workplace. His PhD is in Educational Leadership with a focus on adult education and training and its application in organizational development. He has been overseeing both public and private operations for over 20 years. His work experience includes training and support team member and international program manager at Microsoft and organizational development manager on the West Coast for Green Mountain Coffee Roasters.
-
5 out of 5 stars
-
How to not suck is a great book
- By Haley Hull on 09-28-20
By: A. P. Grow
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- By: Micah Solomon
- Narrated by: Micah Solomon, Sean Pratt
- Length: 6 hrs and 7 mins
- Unabridged
-
Overall4 out of 5 stars 81
-
Performance4.5 out of 5 stars 69
-
Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
5 out of 5 stars
-
This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
-
Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- By: Mark Sanborn, Margaret Kelly - foreword
- Narrated by: Stephen Bel Davies
- Length: 4 hrs and 40 mins
- Unabridged
-
Overall4 out of 5 stars 80
-
Performance4.5 out of 5 stars 76
-
Story4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
-
4 out of 5 stars
-
Excellent extension of The Fred Factor
- By Mike Henry Sr. on 02-07-15
By: Mark Sanborn, and others
What listeners say about Dental Image Branding
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- TracyO
- 01-13-21
bought an audible copy for my entire staff
I really enjoyed this. lots of great nuggets, very light and easy to start implementing. It links together other CE training that can be very specific in a great overarching way. This book can only benefit your team.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!