Mostrando resultados por autor "Blake Morgan" en Todas las categorías

With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a "more is more" philosophy work harder and go further to ensure that their customers have a positive experience.

In a world where magic flows through ancient forests and forbidden desires ignite under starlit skies, one woman's quest will challenge everything she thought she knew about love and power. When Elara, a gifted but untrained sorceress, accidentally kills a wolf in the enchanted woods, she finds herself bound by ancient law to serve the mysterious and formidable Lord Thorne—a fae ruler whose cold demeanor hides secrets darker than the night itself. As she navigates the dangerous politics of the fae court, Elara discovers powers within herself that could either save the realm or destroy it ...

Magic and Desire - A Spellbinding Romance Between Realms Dive into the breathtaking world of Morgan Blake's Magic and Desire, where forbidden love, ancient magic, and perilous secrets collide in a tale that will leave you spellbound. Aria, a gifted herbalist with latent magical abilities, lives quietly in the mortal village of Autumnvale, crafting remedies from enchanted plants. But her peaceful life shatters when she crosses paths with Prince Thorne, a fae royal burdened by duty and haunted by betrayal. Bound by a connection neither can fully understand, their worlds begin to unravel as ...

In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence.

A Chef's Last Course at the Food Festival: A Heartwood Haven Cozy Mystery (Book 2) Murder is on the menu in this deliciously suspenseful cozy mystery! When celebrity chef Vincent Moreau arrives at the Heartwood Haven Food Festival, herbalist Liv Pomeroy sees it as the perfect opportunity to showcase her handcrafted sage-infused products. But her hopes turn to horror when Moreau collapses face-first into his plate after tasting her creation. As suspicion falls on Liv and her herbs, she discovers that Moreau had a severe sage allergy—information conveniently omitted from the festival ...

Foundation of Forever: A Small Town Second Chance Romance Some hearts need more than one chance to find their way home. Trillogy III of the Small Town Romance Series When Victoria Blackwood returns to Riverstone to uncover long-buried secrets about the town's tragic mining history, she never expects to dig up her own past. Faced with her estranged family, unresolved feelings for her ex Ryan, and shocking truths that could rewrite history, Victoria must decide if she's brave enough to give her hometown—and her heart—a second chance. Readers will be captivated by this emotional small town...

Bitter Rue: A Heartwood Haven Cozy Mystery - Book 3 Uncover deadly secrets blooming in the garden of deception From the bestselling Heartwood Haven Mystery Series comes a gripping new tale of family secrets, botanical intrigue, and murderProduct Description In the charming coastal town of Heartwood Haven, herbalist Liv Hawthorne has finally found her place among the locals—until a sprig of bitter rue becomes a harbinger of death. When Liv's cousin Penelope asks for help staging the historic Applegate Mansion, she discovers more than overgrown gardens. Hidden letters reveal a decades-old ...

Some secrets refuse to stay buried... When Liv returns to her grandmother Eleanor's Victorian mansion in Heartwood Haven, she expects to find solace among the herb gardens and faded memories. Instead, she discovers a body among the rosemary—Walter Pembroke, head of the Historical Society, clutching a mysterious document that could change everything. As Liv reluctantly steps into her inheritance, she finds herself at the center of a town divided between preservation and progress. The suspicious Detective Marcus Rivera considers her the prime suspect, while the Knitting Circle's whispers ...

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at ...

A Spellbinding Fantasy Romance—The Beginning of an Epic Nine-Part Saga Step through the Veil and into a world where forbidden magic, aching desire, and ancient bloodlines collide. Magic & Desire: Shadowbonds is the electrifying first book in the Veil of Stars Saga—a sweeping nine-part epic told through three continuous, interwoven trilogies. Each trilogy deepens the stakes, the passion, and the peril, building a saga of love and power unlike anything you’ve read before.A Destiny Written in Shadows and Stars Haunted by chilling dreams and an impossible bond, Aria Nightshade awakens to ...

The most intimate secrets are always professional... In the shadowy world of espionage, Dominic Kaine knows that trust is a luxury no operative can afford. But when a high-stakes tech theft brings them face-to-face with Dr. Alexandra Hunter—a brilliant consultant with ties to their past—the line between mission and personal entanglement begins to blur. As Dominic navigates a web of encrypted whispers and calculated deceptions, they discover the stolen AI technology is merely the surface of a conspiracy that runs deeper than anyone suspects. With Victoria Cross emerging as a dangerous ...

Formerly Published as The Code of SIlence Trillogy by Morgan G. Blake. The Code of Silence Trilogy (The Dominick Kaine Univeress Book 2) Their passion defies protocol. Their secrets could get them killed. From acclaimed espionage thriller author Morgan G. Blake comes the heart-stopping second installment in the Dominick Kaine series - a complete trilogy in one explosive volume. In the shadow-filled world of international espionage, former operative Eva Carson thought she'd found sanctuary in the quiet mountain town of Cedar Ridge. Creating a new identity as a reclusive artist, she's ...

Moonlit Enchantment: Beyond the Flames of Destiny In a world where magic crackles beneath the surface of reality, Lyra Blackwood guards a dangerous secret. Forced to conceal her true power within the hallowed halls of Blackthorn Academy, she walks a precarious line between control and chaos—until a single magical demonstration changes everything. When her carefully constructed facade begins to crack, revealing glimpses of the ancient power she carries within, Lyra finds herself drawn to the enigmatic Professor Asher Thorne, whose penetrating gaze seems to see through her every defense. ...

Bound by forbidden power, torn between worlds—their love could save everything or destroy it all. In the thrilling conclusion to the first trilogy of The Veil of Stars series, Aria Nightshade and Prince Thorne face their greatest challenge yet as the barriers between realms grow dangerously thin. With her Arcanum bloodline awakening and his royal heritage at stake, their forbidden connection has become more powerful—and more dangerous—than either could have imagined. As the Convergence approaches, Aria struggles to master her unpredictable magic while evading the deadly Shadowblade ...

Dragons, space aliens, demons, AI, celestial sea creatures, gods, portals, or robotic locusts that feed on human flesh. These are just a few of the things you can expect in this professionally curated collection of Science Fiction & Fantasy. From one story to the next, you will have no idea what to expect.

Discover the spellbinding new series that masterfully weaves together corporate intrigue and spiritual awakening in a thrilling tale of transformation. Two Worlds Collide In a world where power and ambition reign supreme, two extraordinary individuals find themselves at the crossroads of destiny. Follow Samantha Westbrook, a brilliant corporate strategist in Shanghai's cutthroat business world, and Kalen Doran, a tactical genius at the Central War Academy, as they navigate their parallel journeys from material success to spiritual enlightenment. A Journey of Transformation When mysterious ...

Everyone wants to fall and stay in love. The "falling in love" part usually just happens naturally. It is the "staying in love" part that is more complicated. It demands commitment. It requires intentionality, dedication, and work. In this bundle, you will learn the secrets to happy and healthy relationships. It will provide inspiration and direction to anyone who wants to develop and maintain healthy and fulfilling intimate relationships. You will learn relationship advice and solutions to common problems that can lead to marital dissatisfaction.

Everyone wants to fall and stay in love. The "falling in love" part usually just happens naturally. It is the "staying in love" part that is more complicated. It demands commitment. It requires intentionality, dedication, and work. A happy and healthy relationship does not "just happen." It is a result of continuing attention, constant effort, and meaningful work. It is the happy consequence of commitment. In this audiobook, you will learn the secrets to happy and healthy relationships.

Blake and Jacob Morgan met at a conference ten years ago and it was love at first sight. One month later Blake packed a suitcase and moved to SF to be with Jacob. They've been inseparable ever since but it wasn't always easy. They have weathered many disappointments and wins together whether that was short-term jobs, layoffs, failed businesses, rejections and everything in-between. They've taken their critical lessons learned and turned them into a new co-hosted podcast teaching you to Be Your Own Boss, because that's exactly what they've each done in their own way. Jacob has had his own ...