Episodios

  • 198: How to get team members to show up to trainings
    Sep 23 2025

    You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in.

    In this episode, I share:

    • Why your team can’t attend, even if they asked for the training
    • The three critical elements that make attendance possible and compelling
    • How Gen Z’s desire for growth is real, but still gets derailed by burnout and overwhelm
    • Examples from real training programs and simple language you can start using right away to shift behavior

    If you’ve been scratching your head wondering, “Why aren’t people showing up?” Then this is for you. Learn how to create trainings that stick—and people who show up ready to grow.

    Listen now, and be sure to listen again at the end of the episode to lock in the mindset shift.

    **

    For support with your team, head to liagarvin.com or reach out at hello@liagarvin.com

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    16 m
  • 197: The Gen Z vs Gen AI battle every manager needs to win
    Sep 18 2025

    There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think.

    In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think.

    In This Episode:

    • The real reason entry-level jobs are disappearing (and it's not just automation)
    • Why Gen Z workers are accidentally skipping critical learning moments
    • How overusing AI is backfiring for both employees and managers
    • The training approach that turns this challenge into your team's biggest advantage
    • Why teaching people to think is more valuable than ever

    **

    Need support for yourself as a leader or to uplevel your team? Reach out at hello@liagarvin.com

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    15 m
  • 196: How to get your team members to Lock In
    Sep 9 2025

    September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders.

    In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout.

    You’ll learn:

    • Why 79% of employees feel disengaged, and what you can do about it
    • Why problems like low motivation and confusion don’t solve themselves
    • How to set a goal your team can rally around, no matter what the business is
    • A story from my time at Microsoft that shows what real team buy-in looks like
    • How to get everyone, from top performers to behind-the-scenes rockstars, locked in and ready to deliver

    Plus, grab my free Snippets Template to keep your team on track each week: liagarvin.com/snippets

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    13 m
  • 195: What GenZ wants from their jobs - and how to get them to stick around
    Sep 2 2025

    What if your team isn’t burned out, they’re just over it?

    In this episode of The New Manager Playbook, I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation.

    We talk about:

    • Why Gen Z sees jobs like dating apps, and what that means for retention
    • The pressure to stay in roles that don’t feel like a fit (and why that’s not laziness)
    • The one thing every leader can do to spark loyalty, and it doesn’t cost a dime

    If you’re wondering why your team feels disengaged, or why your best hires don’t stay, this episode will shift your perspective and give you practical steps to build real connection that keeps people around.

    Listen now to hear how small shifts in how you lead can reignite energy across your team.

    And if you want support in navigating all of this on your team, it's time to bring The New Manager Playbook Program to your team. Get on the list for my new digital manager development program, changing the game of digital management training by making it efficient, cost-effective, and scalable.

    Get on the list for early access at liagarvin.com/program

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    32 m
  • 194: Your team member isn't *bad*, they just haven't gotten feedback
    Aug 26 2025

    Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode.

    This week on The New Manager Playbook, we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark?

    In this episode:

    • Why assuming “it should be obvious” is sabotaging your team
    • The real reason you’re so frustrated (and how to fix it)
    • A simple framework to reset expectations before it's too late
    • How to give feedback that actually gets results

    If you’ve ever felt like, “I shouldn’t have to explain this,” this episode is your wake-up call.

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    14 m
  • 193: Quiet Cracking- Why Your A-Players Are Pulling Back (and What to Do)
    Aug 19 2025

    Quiet quitting made headlines, but it’s time to talk about a deeper threat: Quiet Cracking.

    This episode is all about what happens when your most reliable, engaged, high-performing team members start slowly disengaging- not because they want to slack off, but because they’re burned out, spread thin, and overwhelmed. The kicker? They’re still showing up. Still doing the work. But the spark is fading.

    If you’re noticing your star players stepping back or losing their usual energy, this episode is for you. I break down:

    • What Quiet Cracking is (and how it’s different from quiet quitting)
    • Why high performers are especially at risk right now
    • The ripple effect it has on your team’s culture and morale
    • 3 foundational steps to stop it before it spreads

    This isn’t about sweeping transformation, it’s about getting back to the basics that work. Plus, I share a lightweight tool that can help you get ahead of burnout and build resilience into your team every week.

    Resources Mentioned:

    • Free Snippets Template: liagarvin.com/snippets
    • More on The New Manager Playbook: liagarvin.com
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    15 m
  • 192: The consequence of team members feeling UNDERUTILIZED
    Aug 12 2025

    A LinkedIn report says 58% of employees feel underutilized. That’s more than half of your team wondering if they could be doing more somewhere else.

    In this episode of The New Manager Playbook, I breaks down:

    • Why underutilization is a hidden driver of burnout and turnover
    • The signs your high performers are already feeling it
    • How to address it without overloading your team

    You’ll also hear my own stories of being overlooked for stretch opportunities, and why those were the same moments I started looking for a new job.

    If you want to keep your best people, it’s time to learn how to see and use their full potential.

    --

    Grab my FAVORITE tool to make managing easer, and keep a pulse on what your team is working on without micromanaging: liagarvin.com/snippets

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    13 m
  • 191: Avoid the Biggest Onboarding Mistakes That Derail New Hires
    Aug 5 2025

    Onboarding can make, or break, a new hire’s success. In this episode of The New Manager Playbook Podcast, I reveal the two biggest onboarding mistakes managers make, and how to avoid them.

    You’ll learn how to set clear expectations, keep new-hire enthusiasm high, and integrate them smoothly into the team. Whether you lead a small business or a corporate team, these tips will help you turn hiring wins into long-term results.

    Key Takeaways:

    • The two most common onboarding fails (and how to fix them).
    • How to set the right pace, so new hires don’t stall or steamroll.
    • Easy ways to create an onboarding process that actually sticks.

    --

    WORK WITH LIA:

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    13 m