From chaos to clarity - This episode dives into how top Shopify apps turn Customer Experience into a revenue engine. Featuring Mals, Head of CX @ Mantle, hosted by Aashika Joseph.

Tune in to The One Shopify Podcast for CX playbooks, growth frameworks, and the future of customer success in eCommerce.

In this episode of The One Shopify Podcast, Aashika Joseph sits down with Chloë Thomas — Founder of Emetko Media and host of eCommerce MasterPlan & Keep Optimising — to unpack how to turn a single podcast into a thriving media brand.

They explore:

• Building community and commercial value through content

• The media playbook for eCommerce brands in 2025

• How AI and short-form storytelling are reshaping brand growth

Real insights from one of LinkedIn’s Top Retail Voices on creating content that drives both influence and impact.

🎙️ Hosted by Aashika Joseph
🔗 Learn more at shopbrew.co/podcast

#TheOneShopifyPodcast #Shopify #Ecommerce #ContentStrategy #MediaCompany #ChloëThomas #EcommerceMasterPlan #FounderStories

We talk with Diana Birsan, CEO of Downpay, about solving one of Shopify’s biggest pain points long lead times and shrinking margins. Learn how deposit-based payments are helping 1,100+ brands increase conversions and protect profits.

What if your customers became your best creators? In this episode of The One Shopify Podcast, host Sambit Sekhar chats with Exequiel “Bona” Bonialian, Marketing & Branding Strategist at Kuyen Labs, about how Shopify brands can grow through community — not just ads.

They unpack what it means to build with your audience, not at them — from sparking “shareable moments” and shaping brand culture to scaling authentic engagement as you grow.

💡 You’ll learn:

• Why community-led branding beats traditional marketing

• How to turn loyal customers into creators

• Ways to build culture, not just content

• How to keep authenticity alive as you scale

Hit play and discover how to build a Shopify brand people don’t just buy from — but belong to.

#Shopify #Ecommerce #CommunityLedGrowth #BrandBuilding

In this episode, I’m joined by Casey Drake, VP of Sales at Endear, to explore how brands can turn their first-time buyers into loyal, lifelong customers.

We cover:

• Nurturing first-time buyers and avoiding common pitfalls

• Data-driven clienteling that feels personal, not transactional

• Engaging VIP customers even on a small budget

• Overcoming siloed systems for a seamless omnichannel experience

• Scaling your business without losing the human touch

Whether you’re a Shopify founder or retail leader, this episode is packed with strategies to boost retention and grow lasting customer relationships.

Guest: Neil Bayton, Director of Partnerships at Judge.me
Host: Aashika Joseph

Social proof has evolved into one of the strongest growth levers for eCommerce brands. In this episode, Neil Bayton joins Aashika Joseph to unpack how reviews, UGC, and authentic customer voices drive conversions, loyalty, and long-term trust.

You’ll learn:

-Why social proof looks different in 2025

-The formats that influence buyers most

• -How to collect reviews without annoying customers

• -The role of AI in verifying and enhancing authenticity

• -Practical strategies for boosting conversions with reviews

  
  

• If you’re a founder or marketer looking to scale faster, this conversation breaks down exactly how to turn customer proof into your most powerful conversion engine.

Episode Title: Localization Is Not Just Translation: How Global Brands Can Sell Like Locals
Host: Sambit Sekhar
Guest: Minh (Mike) Nguyen – Business Director at FireGroup Technology (Transcy, OneMobile.AI, OneLoyalty)

Episode Overview:
In this episode, we bust the myth that translating your Shopify store is enough to go global. Minh (Mike) Nguyen shares practical strategies to help you localize your store like a pro — from adapting currencies, payment methods, and UX, to customizing loyalty programs based on cultural preferences.

Discover:
• Why translation ≠ localization
• How mobile-first markets are different
• Real success stories with +42% conversion lift
• Key steps to get started with localization

If you’re a Shopify store owner ready to expand globally, this is a must-listen.

In this episode of The One Shopify Podcast, host Aashika J chats with Ana D'Oliveira – Digital Marketing Strategist & Growth Expert about how small Shopify teams and solopreneurs can grow their brand without big budgets or giant teams.

Ana shares actionable strategies for simplifying digital marketing, building organic visibility, turning browsers into buyers, and measuring what really matters. From content hacks to using email, SMS, and DMs effectively, this episode is packed with practical insights to help you scale smarter.

You’ll learn:

• How to grow visibility without spending on ads

• Tools every small team should use

• Conversion hacks that work without a big sales team

• Simple retention strategies via email, SMS, and DMs

• Key performance metrics to track

• The mindset that drives momentum for small brands

If you’re a founder ready to stop overcomplicating growth and start making small wins stack up, this episode is for you.

Follow the podcast for weekly episodes on what’s actually working in Shopify growth.

#theoneshopifypodcast #smallbusinessgrowth #digitalmarketing #shopifygrowth #solopreneur #ecomgrowth #growthhacks #customerengagement #contentmarketing #digitalstrategy