Episodios

  • Ep. 115 - IAAPA 2025 Recap and Review

    Ep. 115 - IAAPA 2025 Recap and Review
    Dec 3 2025
    In this edition of the Memory Makers Podcast, Russ Van Natta shares his biggest takeaways from weeks on the road and a powerful week in Orlando at IAAPA 2025. From emerging FEC trends like compact physical experiences, micro-escape rooms, and tech-driven engagement, to operators boosting revenue through smart new additions, Russ breaks down what’s resonating right now. He also highlights the growing impact of philanthropy in our industry and why FECs remain a true force for good in their communities. Tune in for quick-hit insights and a heartfelt thank-you to the Memory Makers who make this industry incredible.
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    10 m
  • Ep. 114 - Sprint vs Marathon in Business | LIVE from IAAPA!

    Ep. 114 - Sprint vs Marathon in Business | LIVE from IAAPA!
    Nov 26 2025
    In this special episode of the Memory Makers Podcast, we come to you straight from the show floor at IAAPA, where Russ and Danny break down the mindset of sprint vs marathon in business. This episode digs into how operators and vendors alike can avoid burnout, anticipate roadblocks, stay focused on what actually moves the needle, and maintain the consistency needed to create powerful and emotional memories long after the show ends. Whether you’re fresh off IAAPA or gearing up for a busy season, this conversation will help you navigate intensity with intention—and keep showing up where it matters.
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    12 m
  • Episode 113 - Interview with Bob McCall of JKRP Architechs

    Episode 113 - Interview with Bob McCall of JKRP Architechs
    Nov 12 2025
    In this episode of the Memory Makers Podcast, Russ Van Natta sits down with Bob McCall, Principal at JKRP Architects, to discuss how the right architect can save you time, money, and headaches. Bob shares how early collaboration with your architect can prevent costly mistakes, streamline development, and create smarter, more profitable family entertainment centers. He shares expert insights on communication, zoning, and design trends—from integrating food and beverage to crafting spaces that parents and kids both love. Learn how thoughtful planning leads to unforgettable guest experiences that drive long-term success.
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    17 m
  • Ep. 112 - How Leaders Can Be Curious, Not Assumptive

    Ep. 112 - How Leaders Can Be Curious, Not Assumptive
    Nov 4 2025
    In this episode of the Memory Makers Podcast, Danny flips the script and interviews longtime host Russ Van Natta, diving into how leaders can be curious, not assumptive. From industry evolution and leadership growth to the power of curiosity and intentional reflection, Russ shares insights on what it takes to create memorable, meaningful experiences for both guests and team members. He also opens up about personal goals, the mentors who inspire him, and why slowing down can actually help you move faster. Packed with wisdom, inspiration, and behind-the-scenes perspective, this episode is a must-listen for anyone looking to grow in the world of family entertainment and beyond.
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    29 m
  • Ep. 111 - How Small Changes Drive Big Profits In Your FEC featuring John Feltz of Betson Enterprises

    Ep. 111 - How Small Changes Drive Big Profits In Your FEC featuring John Feltz of Betson Enterprises
    Oct 29 2025
    In this episode of the Memory Makers Podcast, Russ Van Natta sits down with John Feltz from Betson Enterprises to discuss how small changes drive big profits in your FEC. As part of the Amusement 360 Partner Series, John shares how simple, strategic adjustments, like rotating your game layout every few months, can make your arcade feel brand new and boost revenue without major investments. From optimizing your game mix (60% redemption, 20% merchandiser, 20% video) to maximizing ROI through smart maintenance, layout, and staffing, this episode dives deep into the fundamentals that keep your game room performing at its best. If you want your arcade to feel fresh, perform better, and keep guests spending, this episode is packed with practical insights straight from one of the industry’s most experienced partners.
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    20 m
  • Ep. 110 - Mastering Modern Laser Tag Operations featuring Nate Murray from Delta Strike

    Ep. 110 - Mastering Modern Laser Tag Operations featuring Nate Murray from Delta Strike
    Oct 15 2025
    In this episode of the Memory Makers Podcast, Russ Van Natta sits down with Nate Murray of Delta Strike for an in-depth conversation about mastering modern laser tag operations. As part of the Amusement 360 Partner Series, Nate peels back the curtain on how operators can fine-tune every part of the experience—from game formats and tech integration to storytelling and guest flow. Russ and Nate swap real-world insights on how laser tag has evolved from a simple shoot-and-score game into a deeply immersive attraction packed with data, customization, and creativity. It’s all about giving operators the tools to stay flexible, keep things fresh, and deliver those unforgettable moments that make players say, “We’ve got to do that again!”
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    17 m
  • Ep. 109 - Use Data for Business Decisions and Improving Efficiency featuring Sara Paz from Embed

    Ep. 109 - Use Data for Business Decisions and Improving Efficiency featuring Sara Paz from Embed
    Oct 8 2025
    In this episode of the Memory Makers Podcast, Russ Van Natta sits down with Sara Paz, Chief Marketing & Growth Officer at Embed, for an insightful in how FEC operators can use data for business decisions and improving efficiency. As part of the Amusement 360 Partner Series, Sara dives into how operators can remove friction, optimize the guest journey, and futureproof their business through smart, tech-driven decisions. From the rise of mobile wallet payments and contactless systems to building a “fun crusader” mindset that empowers teams and drives growth, this episode is packed with actionable insights to help operators boost revenue, streamline operations, and deliver unforgettable guest experiences.
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    43 m
  • Ep. 108 - How to Use STEM to Enrich Your Customers featuring Derek Rodner of Uplink Studios

    Ep. 108 - How to Use STEM to Enrich Your Customers featuring Derek Rodner of Uplink Studios
    Oct 1 2025
    In this episode of the Memory Makers Podcast, Russ Van Natta sits down with Derek Rodner, Co-founder of Uplink Studios, about how to use STEM to enrich your customers. Derek shares how Uplink creates interactive experiences—like esports, golf simulators, and racing challenges—that engage the whole family while sparking curiosity and learning. He also highlights Uplink’s focus on community impact, from youth leagues and summer camps to 24-hour charity gaming events that bring people together and foster lasting connections. This is entertainment designed to build skills, encourage teamwork, and make a meaningful difference in the community.
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    34 m