Memory Makers Podcast Podcast Por Creative Works arte de portada

Memory Makers Podcast

Memory Makers Podcast

De: Creative Works
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Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Economía
Episodios
  • Ep. 107 - How FEC Owners Make a Difference in Their Communities

    Ep. 107 - How FEC Owners Make a Difference in Their Communities
    Sep 24 2025
    In this episode of the Memory Makers Podcast, Danny Gruening and Russ Van Natta are live from Amusement 360 sharing how FEC owners make a difference in their communities. They share stories that stuck with them like Nic Parks of Level Up Entertainment in Columbia, MO donates his entire professor salary to a children’s hospital and created a fundraiser model that lets community groups keep 50% of arcade card sales. In Pennsylvania, Derek Rosner runs a 24-hour gaming marathon that raised $32,000 for kids in treatment, covering every cost himself so all proceeds go to the hospital. They also highlight Craig Erlich, CEO of Launch Entertainment, who spoke about the “special sauce” that keeps operators in this industry, as well as Metropolis Resort in Wisconsin, where frontline staff have grown into leadership roles thanks to intentional mentorship. The Johnsons of Rev’d Up Fun continue to invest in their team by bringing managers to Amusement 360 for growth opportunities. And one anonymous operator is even launching a program to give away 1,000 birthday parties to foster kids. This episode is a heartfelt reminder that profitability matters, but true impact comes from generosity, leadership, and making lasting memories.
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    17 m
  • Ep. 106-The Secrets to Successful Laser Tag Operations featuring Chris Epstein of Laserforce

    Ep. 106-The Secrets to Successful Laser Tag Operations featuring Chris Epstein of Laserforce
    Sep 12 2025
    In this roadshow edition of the Memory Makers Podcast, Russ Van Natta sits down with Chris Epstein of Laserforce from the Monster Mini Golf National Convention to discuss redemption, game modes, and secrets to successful laser tag operations. Together, they dive into how redemption is reshaping the laser tag experience, explore innovative game formats that keep players coming back, and share insider tips for operators looking to keep their attractions fresh, fun, and profitable. This episode has great insights and practices that can be applied to any attraction, not just laser tag!
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    19 m
  • Ep. 105 - 5 Ways to Elevate Special Events at Your FEC

    Ep. 105 - 5 Ways to Elevate Special Events at Your FEC
    Sep 3 2025
    In this week's episode of the Memory Makers Podcast, Russ Van Natta dives into 5 ways to elevate special events at your FEC. He shares how you can unlock new revenue and stronger community ties by going beyond traditional birthday parties. Russ highlights creative ways to make events stand out, from themed celebrations and STEM-based programs to seasonal attractions, leagues, fundraisers, and local partnerships. By offering experiences that feel fresh, unique, and tailored to guests, operators can keep their calendars full, strengthen customer loyalty, and create lasting memories that set their facility apart.
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    14 m
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