Memory Makers Podcast Podcast Por Creative Works arte de portada

Memory Makers Podcast

Memory Makers Podcast

De: Creative Works
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Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Economía
Episodios
  • Ep 133 - Proactive Legal Strategies for Family Entertainment Centers with Kevin Lonzo

    Ep 133 - Proactive Legal Strategies for Family Entertainment Centers with Kevin Lonzo
    Apr 15 2026
    On this edition of the Memory Makers Podcast, Russ sits down with Kevin Lonzo, founder of Lonzo Law, to discuss why the traditional "reactive" legal model is broken. Kevin shares his journey from FEC employee to industry-specialized attorney, explaining how attraction owners can protect their dreams through proactive counsel, subscription-based legal plans, and a deep understanding of the "three buckets of liability." "The simple answer is: how do you approach it? You call your lawyer before you put your name [on a contract]. If you are a business owner, you have to think through what you’ve gone through to get that business open." - Kevin Lonzo In the world of Family Entertainment Centers (FECs), liability is a core part of the business model. From high-speed go-karts to immersive laser tag arenas, every attraction brings a unique set of risks.
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    35 m
  • Ep 132 - Insider Secrets from the Trade Show Floor (+New Studio Set)

    Ep 132 - Insider Secrets from the Trade Show Floor (+New Studio Set)
    Apr 8 2026
    On this episode of the Memory Makers Podcast, we are debuting our brand-new, in-house designed studio set while Russ shares the latest industry insights straight from the aisles of the most recent trade shows. Russ and Danny sit down to deconstruct the massive shifts happening in the family entertainment world, from the psychological changes in how guests book events to the technology that is currently leaving traditional marketing in the dust.
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    34 m
  • Ep. 131 - Reimagining Mini Golf with Robin Schwartzman and Tom Loftus of A Couple of Putts

    Ep. 131 - Reimagining Mini Golf with Robin Schwartzman and Tom Loftus of A Couple of Putts
    Apr 1 2026
    On this edition of the Memory Makers Podcast, Russ sits down with Robin Schwartzman and Tom Loftus, collectively as A Couple of Putts, to discuss their journey from a first date at a sculpture-garden course to competing on ABC’s Holey Moley and founding the American Mini Golf Alliance (AMA). This dynamic duo has traveled to over 14 countries and played more than 600 courses, transitioning from enthusiastic reviewers to sought-after design consultants. "Mini golf is on par with what I think people do with restaurants these days. They don't want to just go to the same chain in every city… They want to go to something that's totally unique and have that special experience." Tom Loftus Tom and Robin argue that the best courses offer more than just a game; they provide a physical escape from our screen-saturated lives. Whether it is through localized themes—like the world’s largest paintball—or high-tech projection mapping that responds to the ball’s movement, successful FEC operators must prioritize intentionality in their design.
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    56 m
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