AI Perio Charting achieves 8x ROI in 30 days with voice-activated technology. Shelley Mendoza reveals how Denti AI eliminates manual charting, reduces hygienist burnout, and boosts production.

Voice-activated AI technology is transforming dental practice management by solving the periodontal charting crisis that's plagued hygienists for decades. Shelley Mendoza, VP of Enterprise Solutions at Denti AI with 25+ years of clinical and DSO experience, shares how practices complete full perio charts in 3-5 minutes instead of 20-30 minutes while achieving unprecedented financial returns. Discover how automated staging, grading, and clinical documentation are reducing overtime costs, improving insurance claims approval rates, and keeping hygienists in the profession longer.

02:21 The periodontal charting problem costing dental practices money
04:02 Voice-activated AI perio charting: complete charts in 3-5 minutes
07:07 Training and implementation: navigational commands for hygienists
08:00 Achieving 8x ROI within first 30 days of implementation
10:24 Automated staging and grading eliminates manual calculations
14:18 Ergonomics and cross-contamination solutions for dental hygiene
16:22 AI scribe technology: real-time clinical documentation
17:56 Auto-charting integration with practice management software
19:13 Financial impact: reducing overtime and improving staff retention
21:42 Insurance claims approval through visual documentation
24:32 Future of dentistry: AI transformation predictions for next 2 years

Subscribe to Dental Unscripted on Apple Podcasts and Spotify for weekly insights on dental practice ownership, technology implementation, and business growth strategies. Leave a 5-star review on Apple Podcasts to help more dental professionals discover actionable solutions for their practices. Join our community on Instagram @dentalunscripted and share your biggest takeaway from this episode!

Related Episodes:

• Dental AI Phone Management Systems: https://share.transistor.fm/s/c50703ca
• Cloud Software Integration Strategies: https://share.transistor.fm/s/8cb6cee9
• Staff Retention Solutions for Dental Practices: https://share.transistor.fm/s/bc7c1cc2

Discussion Questions for Engagement:

1. What percentage of your hygiene appointments currently include full periodontal charting?
2. How much overtime are your hygienists working to complete clinical documentation?
3. What's your current insurance claims approval rate for periodontal therapy?
4. How has technology adoption impacted staff retention in your practice?
5. What AI solutions are you currently considering for your dental practice?

RESOURCES & LINKS:

Denti AI Demo: https://denti-ai-demo.gr-site.com/
Contact Shelley Mendoza for exclusive Dental Unscripted listener demos and special pricing

VISIT NEXT LEVEL CONSULTANTS: https://nxlevelconsultants.com
Expert dental practice consulting for startup, acquisition, and practice optimization

Dental Unscripted: https://dentalunscripted.com
Weekly episodes on practice ownership, management, and growth strategies

Discover how AI-powered imaging boosts case acceptance by 40% and transforms patient education with Pearl AI's Jared PoVey. Mike Dinsio and Paula Quinn sit down with Jared Povey, Senior Partner Executive at Pearl AI, to explore how artificial intelligence is revolutionizing dental practice management and patient care. Founded by dentists for dentists, Pearl AI represents the future of dentistry—where technology enhances clinical accuracy, eliminates missed diagnoses, and dramatically improves case acceptance.

What You'll Learn:

• Why AI color-coding transforms gray X-rays into powerful patient education tools that boost case acceptance
• How top dental practices use AI as a "$50k hygienist that never calls out" for quality control
• The "trust but verify" approach that helps dentists maintain consistency even during end-of-day fatigue
• Why 35+ years of clinical experience still benefits from AI's second set of eyes
• How Pearl AI catches pathologies, fractures, and decay that human eyes miss—especially at 4 PM on Friday
• The critical difference between dentists who adopt AI versus those who get left behind
• Real-world implementation: training, team adoption, and integrating AI into daily workflow
• Why "dentists using AI will replace those who don't" in the next 2-3 years

Jared PoVey brings a dental software platform founded by dentists and built by practicing clinicians. Pearl AI's technology applies cutting-edge artificial intelligence to imaging softwares, helping thousands of practices improve diagnostic accuracy, case acceptance, and patient communication. The company was founded by an AI entrepreneur whose second company brought machine learning to dentistry after consulting with his dentist father.
🔗 Learn more with a DEMO: https://pearl-ai-demo.gr-site.com/

00:00 Introduction to Shark Bite Week
02:42 What is Pearl AI? Company Background
08:42 Why AI for X-rays? The Patient Education Problem
14:15 Case Acceptance: 40% Improvement with Color-Coding
19:30 Trust But Verify: AI as Quality Control
26:53 Addressing False Positives & Clinical Judgment
29:30 Future of Dentistry: Who Gets Left Behind?
32:22 Training & Implementation for Dental Teams
34:40 Final Thoughts: AI Won't Replace You, But...

KEY TAKEAWAY:

The business of dentistry is evolving faster than ever. AI isn't replacing dentists—it's creating two categories: dentists who leverage AI for speed, efficiency, and accuracy, and those who fall behind. This episode provides the exact framework for successful dental practice owners ready to adopt dental software that delivers measurable ROI while improving patient outcomes.

RESOURCES:
📍Learn more with a Pearl AI DEMO: https://pearl-ai-demo.gr-site.com

📍 Next Level Dental Consultants: https://nxlevelconsultants.com
📍 Dental Unscripted Podcast: https://dentalunscripted.com

💬 Subscribe to Dental Unscripted on Apple Podcasts and Spotify
⭐ Leave a Review on Apple Podcasts—it helps other dental professionals find the show!
📧 Join our community of dentists mastering practice ownership

RELATED EPISODES:

• Torch Dental: Cut Supply Ordering by 64%
• Future of Dental Technology Series
• Dental Practice Management Best Practices

DISCUSSION QUESTIONS:

1. How comfortable are you with AI analyzing your clinical diagnoses?
2. What's your biggest barrier to adopting new dental software in your practice?
3. Have you experienced the "4 PM fatigue" factor in diagnosis accuracy?
4. How do you currently handle patient education for complex treatment plans?

MORE PODCAST TOPICS:

dental practice management, dental software, future of dentistry, dental practice growth, AI in dentistry, dental technology, successful dental practice, dental practice tips, dentist tips, dental industry, practice management, how to run a dental practice, dental consulting, business of dentistry, dental entrepreneurship, dental career, dental practice challenges, case acceptance, patient education, dental imaging technology, x-ray diagnosis, profitability in dentistry

Dental supply ordering is broken. Practices waste up to 10 hours weekly navigating multiple catalogs, tracking inconsistent SKU numbers, and paying wildly different prices for identical products **even in the same commercial building** 😳 Jordan Levitas, (Torch Dental Strategic Partnerships), exposes the hidden practices of dental supply distribution channels. Torch Dental has flipped the script on dental supply procurement and demonstrates how AI-powered technology is even revolutionizing supply management for modern dental practices.

RESOURCES & LINKS:

Torch Dental:

Schedule a Demo (mention Dental Unscripted for special benefits)

https://torch-demo.gr-site.com/

00:00 Welcome to Dental Shark Bite Week: AI & Technology Series

01:03 Introducing Jordan Levitas from Torch Dental

02:58 What is Torch Dental? The All-in-One Dental Supply Platform Explained

04:38 The Middleman Problem: Why Dental Supply Ordering is Antiquated

06:22 Creating Your Custom Inventory Dashboard for Staff Turnover

08:14 Consolidating All Suppliers in One Place (Not Substituting Yet)

09:01 Finding Substitutes: Testing Quality Products at Half the Cost

10:10 Paula's Reality Check: Supply Ordering Time Drain in Real Practices

11:22 Tag Systems vs. Modern Tech: How Practices Track SKU Numbers

12:00 The SKU Number Scam: Why Every Distributor Creates Different Codes

13:50 Universal SKU Matching: How Torch Translates All Distributor Catalogs

15:20 The 4-Factor Algorithm: Shipping Speed, Price, Availability, Cost

17:20 Price Transparency Shock: Same Building, Different Prices Explained

19:02 How Torch Gets Lower Prices: Volume + Technology = Savings

20:40 Replacing Tech, Not Staff: Freeing Your Team for Productive Work

22:18 Ordering Direct from Distributors Without the Sales Rep Markup

24:00 The Amazon Fresh Analogy: Multi-Supplier Cart Optimization

25:25 Cart Breakdown: How Orders Ship from Multiple Manufacturers

27:00 Optimization Logic: Prioritizing Speed, Savings, and Availability

29:10 Authorized vs. Unauthorized Distributors: Protecting Your Practice

30:45 Product Liability Risk: Why Manufacturer Backing Matters

32:12 AI Features: Predicting Supply Needs Before You Run Out

33:28 Smart Inventory: Torch Learns Your Ordering Patterns Over Time

35:10 Why Technology Adoption is Critical for Competitive Dental Practices

37:20 Overcoming the Learning Curve: Short-Term Pain, Long-Term Gain

38:28 Exclusive Next Level Consultants Partnership Benefits

Next Level Consultants:

Website: https://nxlevelconsultants.com

Expert dental practice consulting for startup, acquisition, and optimization

Related Episodes:

• AI Phone Systems for Dental Practices (Shark Byte Week)
• Reducing Overhead in Your Dental Practice by Outsourcing Billing
• How AI is changing the World and the Dental Industry (Shark Byte Week)

SUBSCRIBE TO THE CHANNEL:

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⭐⭐⭐⭐⭐ Rate 5 stars on Apple Podcasts or Spotify - If this episode helped you identify supply chain savings!

💬 Join the conversation:
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Tag us Leave a comment @Instagram https://www.instagram.com/dentalunscripted/

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HASHTAGS:

#DentalSupplies #TorchDental #DentalPracticeManagement #DentistryBusiness #PracticeEfficiency #DentalTechnology

Adrian, CEO of My Social Practice, reveals how AI agent "Annie" converts 1/3 of missed dental calls into scheduled appointments BOOM 💥
Generating an extra $5K-$65K a month in more revenue per practice.

How you might ask? Well dental practices are still missing 75-250 calls a month, 30% of which being new patients who

#1. Rarely leave voicemail (80% hang up).
#2. Adrian shares how ChatGPT's breakthrough enabled his team to build an AI receptionist that answers calls 24/7
#3. They are also good at scheduling patients into your PMS
#4. Cam handle complex conversations without sounding too robotic.

KEY TAKEAWAYS:

✅ Average dental practices miss 75-250 calls monthly, with 30% being high-value new patients (discover the solution at 9:00)

✅ 80% of callers don't leave voicemail—they just move to the next practice on Google (learn why at 35:20)

✅ AI agents convert 50-70% of missed calls into full conversations with proper training (see how at 25:12)

✅ Smaller practices generate $5-8K monthly, while busy practices see $65K+ in new revenue from AI scheduling (data at 38:02)

✅ Outbound AI calling for hygiene recare achieves 5-8% conversion—matching human performance without staff time (details at 41:52)

✅ Front desk teams need sales training, not just dental experience—AI never forgets the script (training framework at 16:31)

✅ The future: GEO (Generative Engine Optimization) replaces traditional SEO as ChatGPT captures search traffic (predictions at 45:03)

ABOUT OUR GUEST:

Adrian - CEO, My Social Practice

• Founded My Social Practice in 2009 as early dental social media pioneer
• Expanded to full-service dental marketing: SEO, ads, websites, reputation management
• Developed "Annie" AI agent—currently deployed in 200+ dental practices
• Expert in dental marketing, AI implementation, and practice revenue optimization

🔗 Learn More About Annie: https://www.mysocialpractice.com

ABOUT THE HOSTS:
Michael Dinsio, MBA and Paula Quinn, BSDH empower dental professionals to master practice ownership through proven systems for startups, acquisitions, and operational excellence.
Website: https://nxlevelconsultants.com
Instagram: https://www.instagram.com/nxlevelconsultants/
Facebook: https://www.facebook.com/nxlevelconsultants/

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Dental Unscripted:
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YouTube: https://www.youtube.com/@DentalUnscripted

RELATED EPISODES:
Shark Bite Week Episode 1: Tim Rich explains AI Fundamentals
Learn the foundational concepts of artificial intelligence and how it's impacting all industries before diving into dental-specific applications.

Dental Practice Marketing Strategies
Explore comprehensive approaches to attracting new patients through digital channels.

Outsourcing in Dental Practices
Paula and Mike discuss when and how to outsource administrative tasks to improve efficiency and reduce overhead.

Tim Rich reveals how AI dental claims automation achieves 80% approval rates and predicts voice-interface PMS by 2028!

AI pioneer Tim Rich shares insider knowledge from building insurance claim automation systems and explains how dental practices can leverage artificial intelligence today—not five years from now. Discover why traditional PMS systems like Dentrix and Eaglesoft are built on outdated technology, how new technology is automating front office workflows, and what practice owners must know about the coming AI transformation.
Rich breaks down the knowledge imbalance between insurance companies processing claims with AI versus dental offices still relying on manual entry. Learn about future plans to use AI to reduce aging AR, improve claims validation. Find out what Tim's predictions are for future developments and prepare your practice to integrate with medical-dental data exchange coming within the next two to three years.

TIMESTAMPS:

00:00 Introduction: Shark Bite Week and AI in Dentistry
01:06 Why Dental Practices Are Already Behind on AI
04:14 Tim Rich's Background: From Advertising to AI Pioneer
08:09 Insurance Claims Project: Inside the 80/20 Rule
12:10 The Knowledge Imbalance Costing Dental Practices Money
14:13 Go Dental AI: Automating Claims Like a Human
18:02 Aging AR Problems and Revenue Cycle Solutions
22:32 Large Language Models vs Traditional Software
24:28 Probabilistic Thinking: How Modern AI Actually Works
27:00 Teaching AI to Use Your Fridge (and Your PMS)
30:10 Go Dental's Approach: Reading Screens Like Humans
34:36 Why Big PMS Systems Are Built on Dead Technology
38:45 The Integration Problem: Dentrix, Eaglesoft & Innovation
42:11 2028 Predictions: Two Major Changes Coming
44:49 Centralized Patient Data Exchange Is Inevitable
45:44 Automated Clinical Analysis: Beyond Perio Charting
48:04 Medical-Dental Integration Through AI
52:00 The Mouth-Body Connection Healthcare Missed

Guest Contact:
Tim Rich - AI Developer & Dental Technology Consultant
Connect on LinkedIn: linkedin.com/in/timrich-ai

Subscribe to Dental Unscripted
Get bi-weekly episodes on practice ownership, emerging technology, financial planning, and operational excellence.
Leave a Review: Help fellow practice owners discover actionable dental business insights. Your 5-star review on Apple Podcasts helps us reach more dentists navigating the ownership journey.

Next Level Consultants:
Work with hosts Michael Dinsio, MBA & Paula Quinn, BSDH for practice acquisition, startup guidance, and operational consulting.
Website: https://nxlevelconsultants.com

Dental Unscripted Podcast:
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All Episodes: https://dentalunscripted.com
YouTube: https://www.youtube.com/@DentalUnscripted

Dental SEO | Dental Marketing | Dental Practice Growth

Stop wasting money on overgeneralized dental marketing packages. This episode reveals how successful dental practice owners are dominating Google Maps, driving new patients, and growing their dental practice revenue with custom SEO strategies.

Mike Dinsio and Guido Tabano (CMO, Market My Market) break down dental practice management secrets that actually work for startup dentists and established practices alike.

What You'll Learn:

• Why Google Maps drives 40% of new patients (and how to dominate it)
• The fatal flaw in $500-$1,500 dental SEO packages
• How to check if your marketing company is plagiarizing your content
• Geo-specific strategies that target YOUR community (not generic advice)
• Why website aesthetics don't matter to Google rankings (but this does)
• The 5 most-visited pages patients check before calling your dental practice
• Review strategy secrets: Why 30 reviews can outrank 300
• Blog content that converts vs. content that wastes money

For Dentists Ready to Scale: Whether you're starting a dental practice, buying a dental practice, or running a dental practice that's plateaued, this episode gives you the dental practice tips and dental industry advice to compete and win.

Guest Expert: Guido Tabano brings 20+ years of marketing experience, now applying enterprise-level strategies to dental practices. His company optimizes 2,000+ Google Maps locations with market-specific digital marketing.

Key Takeaway: The business of dentistry has changed. Consumer behavior drives patient acquisition. This episode gives you the exact framework for dental practice financial tips, dental marketing strategies, and achieving big results.

Perfect for: Dental startup owners, dentists frustrated with current marketing, dental entrepreneurs, DSO operators, and anyone focused on dental practice growth and profitability in dentistry.

🔗 Get Free Market Analysis: https://MarketMyMarket.com

Topics: dental seo, dentist seo, dental marketing, google maps optimization, dental practice revenue, growing a dental practice, dental consulting, dental solutions, how to run a dental practice

Ratings & Reviews - easy to do! Help us out 🙏 ⭐️⭐️⭐️⭐️⭐️

Show Hosts: Michael Dinsio & Paula Quinn our founders of NEXT LEVEL CONSULTANTS dental practice consulting firm
Check them out on their website - https://nxlevelconsultants.com

00:00 Introduction & Welcome
02:18 Meet Guido Tabano
05:56 What is SEO? Search Engine Optimization
07:24 Market Specific Approach: Why Location Matters
10:17 Google Maps: The Foundation of Dental Marketing
12:49 Addressing Package Pricing Trap from Marketers
18:18 Content Strategy: What Google Actually Wants
19:06 Website Aesthetics vs Function: What Google Wants
21:08 Consumer Online Behavior Patterns in Dental Marketing
23:23 Dentistry as Retail: Accept It or Fight It
25:20 What Makes Market My Market Different

In this essential episode of Dental Unscripted, co-hosts Michael Dinsio and Paula Quinn dive into a highly relevant topic for every dental practice owner: the scarcity mindset versus the abundant mindset.

They break down how a scarcity mindset (a constant feeling of "not enough" resources, time, or money) can cripple you as a business owner and a person. This mindset often leads to short-term decisions focused on survival rather than long-term growth. Paula shares her personal experience of living in scarcity while running her own practice, sacrificing growth by trying to do all the roles herself.

Learn how to shift to an abundant mindset, which is focused on possibility, trust in growth, and long-term thinking. Michael and Paula discuss:

• The Impact of Scarcity: How fear of loss affects critical decisions, from hiring employees to joining insurance networks.
• The Role of Strategy and Metrics: The importance of basing big decisions on metrics and proper ROI rather than just "gut feeling" to enable confident leaps of faith.
• Leadership and Language: Why the dentist must be the leader and visionary of the practice, using positive, abundant language that inspires the team instead of projecting fear and negativity.
• Bet on Yourself: A powerful reminder that the patient pool is big enough and that no one is better to bet on than yourself to lead your practice to exponential growth.

Stop treading water and start focusing on growth! Get the unscripted truth on why a change in mindset is the first step toward building the dental practice and legacy you've always wanted.

4:00 Scarcity Mindset Defined
5:18 Abundance Mindset Defined
13.31 Behavior Style & DISC assessment
17:18 Decisions Based on Dollar Amounts
21:55 The Cost of Running a Dental Business
25:50 Look at the Numbers & Plan for an ROI
29:01 Negative Communication Patterns
35:24 Leadership & Goal Setting

Review us 🙏 ⭐️⭐️⭐️⭐️⭐️ on Apple Podcasts or Spotify 🎧 - Your feedback helps us bring more unscripted & valuable content to your practice and other on the ownership journey!

WATCH LIVE ON YOUTUBE
https://www.youtube.com/@dentalunscripted

About Mike & Paula
Michael Dinsio and Paula Quinn are Dental Practice Consultants who care!
You can partner with them to turn around and supercharge your practice.
Learn more about what they can do for you here: https://nxlevelconsultants.com/

This episode reveals the buyers’ fears (e.g., Paula Quinn's journey and how she worried about being “stuck” with a bad practice or uncovering hidden issues). We also explore the sellers’ excitement mixed with impatience. Phil Hoover notes that sellers’ feel a relief and joy after receiving an offer, but this is just the beginning. Phil also mentions that both parties can use that anxious energy in a positive way in order to work together on a successful transition. The buyer overcoming fear and the seller wanting to make a deal. We discuss how the LOI sets up the entire process and determines the path forward for both parties moving from anxiety to confidence!

The LOI’s Pivotal Role:
Dive into why the Letter of Intent is essentially a kick-off of a seamless dental practice transition, shaping the journey for both buyers and sellers.

A Buyer’s Emotional Ride:
Paula Quinn opens up about her nail-biting apprehension with uncertainties looming while signing an LOI

Inside the Seller’s Mind:
Phil Hoover discusses the seller’s emotional highs and lows throughout the transition process.

The Good Faith Tightrope:
Explore the delicate balance of commitment vs good faith and why swift decisiveness is critical.

What Buyers Must Know:
Uncover the insights buyers "need to know" focusing on production reports, financials, and clinical focus making a more confident offer without getting lost in the details.

The Broker’s Balancing Act:
Phil shares how brokers can juggle multiple offers, and prioritize the dentist's character over cash, focusing on the ones that foster fairness and a good understanding of how the office does dentistry in order to ensure a win-win for all.

Deal-Breakers vs Opportunities:
Get actionable tips to stand out to brokers in order to navigate the “hard” truths after signing the LOI, turning challenges into opportunities!

0:00 Intro/Music
4:56 What is the LOI - Letter of Intent
6:55 The Buyer's Perspective
8:57 The Seller's Perspective
10:50 Involving Professionals (Broker & Buyer Rep)
13:56 You Can Backout of An LOI
16:09 What Do Buyer's Need to Know UPFRONT!
22:36 Working With A Broker on a Deal
25:13 The Buyer's Good Faith & Expectation
28:53 Broker's Only Deal with One Buyer
32:32 Communicating with a Broker
36:12 How to Approach Working with a Broker