In this week’s Business Owners Smashing It Online (BOSIO) episode, we dive deep with Tim Hyde into the practical side of business automation, client pre-qualification, and leveraging your time to focus on what really matters.

💡 You’ll learn:

Why most business owners struggle with automating the right things

How to spot bad clients before they ever drain your energy

The “Marketing Quiz” strategy that pre-qualifies prospects on autopilot

How to use lifecycle marketing to nurture leads until they’re ready to buy

The biggest mistake small business owners make (and how to fix it fast)

Why outsourcing & automation aren’t costs, but multipliers of growth

The mindset shift that frees you from being a slave to your business

🎁 Special Giveaway & Challenge Mentioned:

Double Your Sales Strategy Session with Tim Hyde

The Monthly Recurring Revenue (MRR) Challenge – build predictable income streams in your business

👉 Join our free live training every Tuesday from 6–7:30pm AESTRegister here: https://ezyurl.co/bosio

About the Speaker

Tim Hyde is a growth strategist and founder of Win More Clients. With decades of experience in CRM systems, automation, and lifecycle marketing, he helps small business owners streamline sales, attract the right clients, and scale sustainably.

Why It Matters

Founders and advisors often get stuck working in their business instead of on it. Without automation, the wrong clients and inefficient processes eat away at profit and time. Building systems that qualify leads, nurture relationships, and create predictable revenue frees owners to focus on strategy and growth. Strong foundations mean long-term success.

⏱️ Timestamps00:00 Welcome and introduction

01:42 The importance of automation in small business

05:18 Why most owners automate the wrong things

09:36 How to identify and pre-qualify the right clients

14:22 Using quizzes to filter prospects automatically

19:40 Lifecycle marketing and nurturing leads

25:08 The cost of bad clients vs. good clients

30:46 Automation vs. outsourcing – finding the balance

36:55 Building systems that scale with your business

42:18 The Monthly Recurring Revenue (MRR) Challenge

47:12 Key mindset shifts for scaling smarter

52:24 Using AI tools like ChatGPT in your workflow

57:40 Final Q&A

👉 Join our free live training every Tuesday from 6–7:30pm AESTRegister here: https://ezyurl.co/bosio

This is the podcast for entrepreneurs, solopreneurs, and small business owners ready to ditch the overwhelm and start winning online. Each week, Nick brings in real-world experts to share practical strategies, powerful tools, and inspiring success stories—so you can grow your business without tech stress or wasted ad spend.

Born from a wildly successful webinar series running for over 7 years, this podcast is your DIY MBA in digital business. From AI tools, lead generation, video marketing, SEO, LinkedIn, podcasting, automation, and more—it's all here.

If you're great at what you do but struggle to get found online, this show is your shortcut to clarity, confidence, and results.

🎧 Subscribe now and start smashing it online—without being a tech wizard.

🎥 Watch full episodes on YouTube: @smashgo

🔎 Follow Nick Cree: Just search “Business Owners Smashing It Online”

Thinking about passing credit card fees onto your customers? You're not alone — but the real question is should you? In this power-packed session, former banker Mark Grant breaks down the facts around merchant surcharging in Australia. From legal considerations to tech options to customer perception, this is the clarity you’ve been needing.

Join our free live training every Tuesday from 6–7:30pm AEST👉 Register here: https://ezyurl.co/bosio

What You’ll Learn:

What surcharging actually is — and what it isn’t

When and how it’s legal to pass on fees

Tools and terminals that support flexible surcharge options

The hidden risk of handling surcharges incorrectly

How different cards (Amex, Visa, Mastercard) affect rates

The trade-offs between absorbing vs passing on costs

How to maintain trust with customers while protecting margins

Why It Matters:

Small business owners face rising operating costs, and merchant fees are a silent profit killer. But passing those fees on the wrong way can backfire — fast. Mark Grant’s experience in banking gives real-world insight into what works and what hurts. This session helps you make an informed decision based on facts, not fear, and choose a surcharge strategy that works for your business model.

Timestamps:

00:00 Introduction by Nik Cree

01:10 What is surcharging and why it matters

03:30 Legal framework in Australia

05:40 What merchants are allowed to charge

08:05 Examples of surcharge methods

10:30 Flat fees vs percentage fees

13:00 What to disclose to customers

16:15 Common pitfalls and how to avoid them

19:45 Industry-specific differences

23:50 Payment platforms and their rules

26:15 Client stories and lessons learned

30:10 Understanding different card types and rates

35:00 Online payment gateway vs EFTPOS surcharges

39:30 Customisable terminal options and compliance

45:00 When absorbing the fee makes more sense

52:49 Where banks stand on surcharges

55:01 Q&A: Square vs terminals at trade shows

57:05 Smart tech: identifying cards and automating surcharges

59:08 Pricing strategy and rate transparency

1:05:09 Final advice and prize draw

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Register here: ⁠SmashGo.co/Bosio⁠