The Shopping Revolution
How Successful Retailers Win Customers in an Era of Endless Disruption
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The Shopping Revolution
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Narrado por:
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Lisa Larsen
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De:
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Barbara E. Kahn
Acerca de esta escucha
We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach - and their companies out of business.
In The Shopping Revolution, Barbara E. Kahn, a foremost retail expert and professor at the Wharton School, examines the companies that have been most successful during this wave of change and offers fresh insights into what we can learn from their ascendance.
- How did Amazon become the retailer of choice for a large portion of the US population, and how can other companies work with them or compete with them?
- How did Walmart beat out other grocers in the late 1990s to become the leader in food retailing, and how must they pivot to hold their leadership position today?
- How did Warby Parker make a dent in the once-untouchable Luxottica's lucrative eyewear business, and what can that tell start-ups about how to unseat a Goliath?
- How did Sephora draw customers away from once-dominant department stores to become the go-to retailers for beauty products, and what can retailers learn from their success?
- How are luxury and fast-fashion retailers competing in the ever-changing, fickle world of fashion?
Building on these insights, Kahn offers a framework that any company can use to create a competitive strategy to survive and thrive in today's - and tomorrow's - retail environment.
©2018 Barbara E. Kahn (P)2018 Gildan Media, LLCLos oyentes también disfrutaron...
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Lo que los oyentes dicen sobre The Shopping Revolution
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Robert ONeill
- 07-21-19
Comprehensive update on retail shopping trends
Well done, thorough comprehensive state of current shopping / retail trends. Excellent narration, but to continually hear verbal reference at every juncture of some aspect of the Kahn business model becomes tiresome like George Constanta trying to coin his own nickname. Seriously, how cut-throat competitive can things be at Wharton if they accept posers like Trump?
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Total2 out of 5 stars
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Ejecución2 out of 5 stars
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Historia2 out of 5 stars
- Creighton Yost
- 01-27-22
Very basic ecom info
Rudimentary information but if you're new to the e-commerce game and want the total review of what's going on in the industry it'll suffice. the book is getting old enough now but while still relevant is significantly off in what's happening in a very agile industry.
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