The 7 Laws of Viral Customer Service

Simple Steps to Increase Profits & Amplify Your Business Now

De: Aaron Daniel Chavez

Narrado por: Russell Archey

Duración: 53 m

Resumen del Editor

Are you ready to increase your businesses sales and your customer service reputation? The 7 Laws of Viral Customer Service will, without a doubt, enlighten you as a business owner!

Believe it or not, 68 percent of customers begin buying from a different business as a result of poor customer service. That means, if you or your employees show poor customer service, you will, more often than not, never see that customer again! Research also shows that the average business loses 15 percent of its customers each year. Why? You guessed it - poor customer service!

The good news is if you can prevent 5 percent of your customers from leaving you, you can increase your bottom-line profit by 25 to 95 percent. The author Aaron Chavez, in his third book, provides jaw-dropping research and simple common sense customer service laws that every business owner and employee should know and understand.

His "law of the crow" states that if you have to eat it, eat it early! Meaning, mistakes will happen, whether a business owner likes it or not. The key is to not lose a customer over them and to find a way to turn a negative into a positive! How do you turn a negative into a positive? The answer, explained in the audiobook, is in understanding a basic principle of human psychology!

©2018 Aaron Daniel Chavez (P)2019 Aaron Daniel Chavez

CREATE THE WINNING EXPERIENCE FOR YOUR CUSTOMERS

Any one can create a business, but it takes the 7 Laws of Viral customer service to make a difference between a long lasting and successful business and the here today gone tomorrow business. Do you want to change the level of success for your organization, business, or non-profit ? Get and listen to the 7 Laws of viral Customer service.
They are simple and easy to implement, If you put them in to play they make a huge difference to your customers, and therefore a huge difference to your bottom line.

Outstanding for leaders and teams

This book can take you as a leader, your employees and consultants to the next level in 2020. Reading and listening to books is an important common denominator amongst many superstar business leaders today.

There are so many hidden gems in The 7 Laws of viral Customer Service. I present all over the country and could see many K-12 school employees, first responders,
university staffs and non profit organizations transform a business style. Aaron Chavez knocked it out of the park. Love to see him present sometime.
- DGK

Great tool for a business!!

This audible was great. First of all, I really like the narration. If you've ever listened to a book on tape or audible before you know the narrator of the book is very important! Secondly, this book would be an amazing tool for training employees! It's not long winded, and it's too the point, and it will help start people off on the right foot. I highly recommend this audible to anyone starting a business that will have employees or are looking to retrain curren employees. Very helpful!