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Soft Skills in Demand for 2020 Career Readiness
- Narrado por: Pattie Gibson
- Duración: 2 h y 36 m
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Resumen del Editor
If you agree that there are common service skills all workers need to integrate each day on the job, then Soft Skills in Demand for 2020 Career Readiness is the definitive training solution for post-secondary schools, the corporate world, and working individuals.
The “Skills Gap” is real in today’s customer-oriented workplace. While technical or hard skills will differ by job description and industry, there are some universal soft skills that everyone needs to do well in order to succeed in their chosen careers - be they STEM (Science, Technology, Engineering, and Math) or non-technical occupations.
These skills include all aspects of the work setting - completing projects and commitments as promised, showing up to work on time, being kind to others, listening well, and solving problems in a timely, fair, and effective manner. Worker behaviors and attitudes that go against thoughtfulness, logic, meeting commitments, and efficiency get in the way of good business. Therefore, when soft skills complement on-the-job technical skills, it gets you noticed, appreciated, and promoted!
Written on a practical level, this learning book is intentionally designed to be:
- Affordable for students and everyday workers
- Easy-to-listen to with an abundance of learning features and examples
- Concise.
The 18-chapter content areas include customer service, communication, organizational leadership, interpersonal, and self-management soft skills.
Book content:
- Customer Service Soft Skills • The Customer Experience, The Importance of Serving Customers Well, Emotional Intelligence
- Communication Soft Skills • Verbal Communication, Active Listening, Nonverbal Communication, Written Communication
- Organizational and Leadership Soft Skills • Project Management, Creative Critical Thinking, Relationship Building, The Work Ethic
- Interpersonal Soft Skills • Problem Solving, Team Building/Teamwork, Negotiation, Collaboration
- Self-Management Soft Skills • Time Management, Stress Management, Professional Awareness
Comprehensive “learning” features include:
- Reflection Question (Part Feature) asks the learner about previous success using the soft skill.
- Definitions begin each chapter.
- Quotations introduce each chapter to prompt and focus interest.
- Examples of behaviors clarify how the soft skill is applied by ordinary people.
- Key Points presents the fundamental bulleted soft skill facts and reminders to apply regularly.
- Best Practices provide real-world soft skill examples of actual organizations.
- Soft Skills Tip provides practical suggestions from today’s workplaces.
- Choices present “what if” soft skill work dilemmas to problem solve.
- And more.
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Historia
What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
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Link to collateral mentioned in the book was dead
- De Gina Godsey en 01-22-19
De: Keith Rosen MCC
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Leading with Cultural Intelligence, Second Editon
- The Real Secret to Success
- De: David Livermore
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 52 m
- Versión completa
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Historia
Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.
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good 101, but not more
- De V. Taras en 04-21-16
De: David Livermore
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
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Historia
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- De: Kristi Hedges
- Narrado por: Karen Saltus
- Duración: 7 h
- Versión completa
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Historia
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
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Useful Information, Robotic Presentation
- De Jennifer L. Sullivan en 04-22-15
De: Kristi Hedges
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The Best Place to Work
- The Art and Science of Creating an Extraordinary Workplace
- De: Ron Friedman PhD
- Narrado por: Walter Dixon
- Duración: 8 h y 18 m
- Versión completa
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In The Best Place to Work, award-winning psychologist Ron Friedman, Ph.D. uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance.
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Useful ideas and information past first chapters
- De superstasia en 07-12-17
De: Ron Friedman PhD
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More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- De: Nick Brzozowski
- Narrado por: Joe Scalora
- Duración: 3 h y 39 m
- Versión completa
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This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
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Great tool for Managers!
- De Ali G. en 06-27-23
De: Nick Brzozowski