Etiquette

You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow....

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation....

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women....

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago....

You enter a crowded room. For a moment every eye is on you....

The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional intelligence can be the key to exceeding our goals and achieving our fullest potential....

This book aims to put these changes into a historical context, explain deep-seated cultural attitudes, and guide listeners through a maze of unfamiliar social situations, in order to help them discover the pragmatism, genius, warmth, and humanity of this extraordinary people....

Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life....

This is McCammon's honest, funny, and entertaining journey from impostor to authority - a story that begins with periods of debilitating workplace anxiety but leads to rich insights....

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

Author and career coach Sam Owens shares his proven methodology and provides simple frameworks and demonstrations on how to answer any type of job interview question.

Founder of a global etiquette school and star of her own Netflix series Sara Jane Ho teaches listeners how to thrive socially in a variety of situations, in person and online....

This guide sets forth the qualities that every successful leader must have: vision, persistence, integrity, and respect for superiors, subordinates, and peers....

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss….

Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise....

Do you feel out of your depth when setting objectives for your team? Ah, the annual ritual of objective-setting! Loved by so few, undertaken by so many. Do you get a slight knot in the pit of your stomach, just thinking about it? You’re not alone….

Narrated by the author, this book has energy, insight, and humor. What is it that prevents us from making deeper, more long-lasting connections with others? To author John Klymshyn, the answer lies in our understanding of the power of language....

Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....

Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease....

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

Customer service skills are essential to the success of your company. This popular crash course equips you and your employees to excel in this important role....