Etiquette

Nationally recognized communication expert, keynote speaker and trainer, and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk....

Sylvia Ann Hewlett, one of the world's most influential business thinkers, cracks the code of Executive Presence (EP) for men and women intent on winning the next plum assignment....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women....

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. 

This book sets out to help listeners become more perceptive travelers and to make trips more personally fulfilling. It explores the connections between Russia's turbulent past and its paradoxical present....

In Toxic Workplace Signs: A Survival Guide, you'll learn how to manage stress in a hostile work environment and protect yourself from the negative effects of office politics....

Millions of people from around the world are selling products through Amazon, and the company’s "Fulfilled by Amazon" scheme means that you can run a successful business from your own home without the overheads as Amazon does all the mundane jobs for you....

Dropshipping has become the new way of making money while reducing your overheads and other costs. This simple strategy for fulfilling customer needs has seen a huge surge in popularity with the advent of the internet and the worldwide possibilities that it can offer....

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike....

You enter a crowded room. For a moment every eye is on you....

A land of mountains, hills, and fertile plains, Romania is a tourist destination waiting to be discovered. It is a rich and complex country: a place whose cities are home to beautiful parks and vibrant cultural scenes and whose people welcome guests warmly into their home....

A charming reminder of what it takes to be an exemplary woman - someone who is mindful of the effect she has on others and knows how to breeze through an awkward conversation with poise....

Enchantment, as defined by best-selling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships....

In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence....

A guide to personal and professional empowerment through civility and social skills by two White House social secretaries....

It's Monday. Time to hit the pause button on your personality and get ready for the next meeting because, for the next five days, we'll be speaking the language of business....

Writing Without Bullshit is the first comprehensive guide to writing for today's world: a noisy environment where everyone reads what you write on screens....

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions....

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers....

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....

Saying the right thing isn’t just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income....

This book will make you aware of the essential values and behavioral norms, show you how to navigate often profound cultural differences and build relationships, and offer invaluable insights into this great, endlessly fascinating land....

Don't pack anxiety in your suitcase! Listening to Tanzania - Culture Smart! before you go, will ease your travel, help you to make friends, and avoid confusion....

This book aims to put these changes into a historical context, explain deep-seated cultural attitudes, and guide listeners through a maze of unfamiliar social situations, in order to help them discover the pragmatism, genius, warmth, and humanity of this extraordinary people....