Do you want to radically disrupt your mindset and think bigger? Do you feel it on your fingertips, just out of reach? Do you find yourself striving to break through the seams to success, but just can't push through the box you live in? The real you has an urge - and ability - to live in a much larger way. Transform your thoughts, your life, and your actions to achieve greatness, one thought at a time. This powerful audio program featuring top motivational speakers and thought leaders will teach you steps to increase confidence and motivation to reach your goals.
In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work.
"What we all should strive for"
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers. He has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don't Need a Title to Be a Leader offers an inspiring message for anyone who wants to take control of his or her life and make a positive difference.
In this interview, Tony and Mark discuss the very important topic of leadership. Mark describes the difference between "management" and "leadership" and the difference between "organizational leadership" and "personal leadership". Mark discusses his six key tips to becoming a better leader, both professionally and personally.
Leading a team through periods of rapid change can be a leader’s toughest problem. Discover the tools that leaders like Steve Jobs know: that change managed correctly can result in massive quarterly growth in revenues and earnings while maintaining high morale and fiercely loyal employees. Explore the barriers to change and where they come from, along with the tools to overcome the natural human resistance to change.
If you're anything like me, you’ve probably experienced days - maybe months or years - when you feel as if you are being swept along by life. Bigger forces that you really can’t control directly impact your everyday existence and long-term success. There was a time in my life when that truth hit me like a ton of bricks.
Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development.
"A mixed bag "
Everyday, we are called to perform - at work, at home, in our communities. But is it possible to make every performance outstanding, the kind that leaves people applauding for an encore?
"More for beginners"
What do you get when a man decides to spend a year walking to improve his health, his relationships, his business, his mind, his spirit and his soul? Walking, Living, Learning! is the result of Al Argo's year of walking around Asia and the USA while listening to 66 books covering such topics as small business management, personal relationships, parenting skills, communication skills, and much, much more. If you want to be successful, hang around successful people and read what successful people are reading and writing!
"growing and learning"
Motivational speaker Mark Sanborn has changed thousands of people's lives for the better. Here he shares the true story of Fred, a mail carrier who constantly goes the extra mile. While others may see a job like his as monotonous, Fred sees the opportunity to make a difference in people's lives.
In this idea-packed presentation, Mark Sanborn will challenge your thinking and provide you with tools you can use to upgrade everything you do. You'll learn a seven step process for continually making your best better including: the power of "plus +" to help you add value to your products and services.
Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international best-selling author and noted authority on leadership, team building, customer service, and change.
"Poor recording quality ruined this one for me"