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The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
- Narrated by: Michael Dues
- Length: 12 hrs and 21 mins
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Publisher's summary
In 24 lectures brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, gain the essential skills of conflict management. As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.
You'll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life, whether you're dealing with supervisors, coworkers, acquaintances, close friends, or family members. You'll learn the best ways to analyze conflicts and work through the steps toward resolving them, including clarifying goals, handling difficult emotions, and negotiating agreements. And you'll grasp the fundamental tricks of the trade that experienced negotiators have long used to deal with even the most seemingly intractable moral and cultural conflicts.
While drawing on the latest groundbreaking research, Professor Dues has designed these lectures to be as practical as possible. Requiring no background in conflict management, negotiation, or psychology, they offer you not just knowledge, but strategies and tactics you can put to work in your own life right now. Best of all, you'll be able to see those strategies and tactics in action through 70 professionally acted dramatizations that illustrate different conflict situations at home and in the workplace.
You don't have a choice about becoming involved in conflict. You do, however, have a choice about learning to manage it successfully by using the invaluable tools these lectures can give you.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
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- Unabridged
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Couples therapist Dr. Tracy Dalgleish has spent the last seventeen years dedicated to helping hundreds of couples in distress find hope and healing, sometimes by staying together and other times not. Breakdowns in communication, lack of intimacy, infidelity, overbearing in-laws and exes (to name a few)―she's seen it all. Shortly after the birth of her first child, Dr. Tracy suddenly began to see herself in her clients' narratives.
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Inaccurate info regarding affairs
- By M. Nelson on 03-12-24
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How to Train Your Mind
- Exploring the Productivity Benefits of Meditation
- By: Chris Bailey
- Narrated by: Chris Bailey
- Length: 3 hrs and 18 mins
- Original Recording
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Meditation makes you more productive because it lets you earn back time. For each minute you spend meditating, you'll earn around nine minutes back, as Chris Bailey - author of The Productivity Project and Hyperfocus - will show in this candid and counter-intuitive guide to the productivity benefits of meditation.
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Started Listening By Accident
- By T.D.Willis on 01-17-21
By: Chris Bailey
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How to Be a 3% Man
- By: Corey Wayne
- Narrated by: Corey Wayne
- Length: 7 hrs and 33 mins
- Unabridged
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My book covers both the dating world and long-term relationships. You will learn how to meet and date the type of women you've always dreamed of. The best part is you can do this while remaining who you truly are inside. The book teaches you how to create sexual attraction in women and get women to chase and pursue you! It takes you step by step with easy-to-follow instructions. You will be able to meet women anytime, anyplace, and anywhere. This will give you choice with women.
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3% MAN
- By Anonymous User on 07-07-17
By: Corey Wayne
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The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- By: Ryan Holiday, Stephen Hanselman
- Narrated by: Brian Holsopple
- Length: 10 hrs and 6 mins
- Unabridged
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Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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Not well made as audio
- By Andreas on 12-27-16
By: Ryan Holiday, and others
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How to Say It: Words That Make a Difference
- By: Allison Friederichs Atkison, The Great Courses
- Narrated by: Allison Friederichs Atkison
- Length: 4 hrs and 44 mins
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Words. We use them all the time, every day, mostly without giving them much thought at all. We take for granted that they’re here at our disposal whenever we need them. But if you’ve ever wished you could communicate more effectively, words are the place to start. It’s incumbent upon you to choose the best words to accomplish your goals, because how you choose to communicate influences—well, everything! The power of communication shapes our professional goals, our relationships, and our lives—so the words we choose to use carry a great deal of power.
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Meh. Glad I didn't pay for it.
- By Paula on 07-23-22
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12 Months to $1 Million
- How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur
- By: Ryan Daniel Moran
- Narrated by: Ryan Daniel Moran
- Length: 7 hrs and 38 mins
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By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
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Good, but a Little Misleading
- By Chris Love on 11-28-20
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How to Release Anxiety
- By: Gabrielle Bernstein
- Narrated by: Gabrielle Bernstein
- Length: 1 hr and 29 mins
- Original Recording
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It’s not just you. Stress levels are at an all-time high—so much so that a recently convened panel of medical experts in the US has recommended that all adults under the age of 65 be screened for anxiety. In How to Release Anxiety, Gabby Bernstein offers simple, actionable steps for feeling better, living with more ease, and showing up for those around us. Gabby’s unusual advice: Rather than manage your anxiety, what if you befriended it? Gabby posits that what we befriend, we can ultimately be at ease with. So she invites us to get curious.
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Not my thing, but one good point
- By Scott on 10-22-22
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Six Sales Skills Everyone Should Know
- By: Stefanie Boyer, The Great Courses
- Narrated by: Stefanie Boyer
- Length: 3 hrs and 5 mins
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Sales is not about being pushy, aggressive, or unethical. In fact, you might be surprised to learn that “sales” is about nurturing, solving problems, helping, and building relationships. When you learn the right strategies to sell something, you’ll make your own life better because we are all constantly selling—whether it’s getting a promotion, working on a team project, or even just selecting the restaurant of your choice with friends.
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good course, mostly beginner's stuff
- By H.B. on 12-09-23
By: Stefanie Boyer, and others
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Take Control of Your Life
- How to Silence Fear and Win the Mental Game
- By: Mel Robbins
- Narrated by: Mel Robbins
- Length: 10 hrs and 3 mins
- Unabridged
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Mel Robbins is back! The international bestselling phenomenon and creator of The Five Second Rule and Kick Ass with Mel Robbins returns to help you tackle the single biggest obstacle you face: fear. This life-changing Audible Original features a powerful mix of one-on-one life-coaching sessions and a personal narrative with vital take-aways that you can start using immediately.
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Stop living in fear
- By Nike7 on 02-08-19
By: Mel Robbins
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Models
- Attract Women Through Honesty
- By: Mark Manson
- Narrated by: Austin Rising
- Length: 7 hrs and 52 mins
- Unabridged
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Models is the first book ever written on seduction as an emotional process rather than a logical one, a process of connecting with women rather than impressing them. It's the most mature and honest guide on how a man can attract women without faking behavior, without lying and without emulating others. A game-changer.
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The content is great but the reader is awful
- By Mark Speener on 06-24-14
By: Mark Manson
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Grasp the important ideas that have served as the backbone of philosophy across the ages with this extraordinary 60-lecture series. This is your opportunity to explore the enormous range of philosophical perspectives and ponder the most important and enduring of human questions-without spending your life poring over dense philosophical texts.
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A Hard Review to Write
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Whether taken as a book of faith or a cultural artifact, the New Testament is among the most significant writings the world has ever known, its web of meaning relied upon by virtually every major writer in the last 2,000 years. Yet the New Testament is not only one of Western civilization’s most believed books, but also one of its most widely disputed, often maligned, and least clearly understood, with a vast number of people unaware of how it was written and transmitted.
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The power of an effective speech is undeniable. It has the capacity to engage, inform, motivate, and create change in an audience - and in the world. In this compelling 24-lesson course, How to Speak Effectively in Any Setting, taught by Molly Bishop Shadel, Professor of Law at the University of Virginia School of Law, learn the fine art of speaking clearly, effectively, and persuasively in contexts across the spectrum, from the board room to the bar room and everywhere in between.
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Excessive Undertones of Author’s Personal Political Views
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How do master storytellers compel us? There have been many attempts to understand what makes a good story, but few have used a scientific approach. In The Science of Storytelling, Will Storr applies dazzling psychological research and cutting-edge neuroscience to our myths and archetypes to show how we can tell better stories, revealing, among other things, how storytellers - and also our brains - create worlds by being attuned to moments of unexpected change.
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A great portal into human psychology
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Building Your Resilience
- Finding Meaning in Adversity
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Do you ever wish you could just get rid of all of your problems? Research shows that we grow into our best and most joyful selves not when we avoid our problems but when we embrace them, confident that we are resilient enough to work through them to an appropriate resolution. Resilience is our ability to physically, emotionally, and mentally bounce back from adverse circumstances. In fact, our capacity to thrive in life depends directly our resilience.
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Patronizing and offensive
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What listeners say about The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Mary
- 12-06-15
Surprisingly Good
This was my "backup book" for a long time. That's what I keep on my player for the times when I need a break from the story I'm *really* listening to, or when I get caught away from the computer with nothing else on hand.
The first few hours are very basic information. Nothing new, and a little boring. Still worth listening to just to refresh yourself. Since I usually reversed 30 minutes or so every time I listened, I didn't get very far into the series.
Then I hit Lecture 7. Things started to get very, very interesting. This is where it goes beyond the usual business book advice. It gets practical. And enlightening. And gut-punching. There are points where I think, "I do that! Why do I do that? When did I start doing that? How can I stop?"
The illustrations (audio clips) are contrived and overacted and cheesy. The format (introduction of each lecture and applause at the end) gets tedious. But a little fast-forward solves that problem.
I think this will stay my backup book for a long time to come.
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220 people found this helpful
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- Brendan
- 09-21-13
Excellent Frameworks
I thoroughly enjoyed this course. The lecturer is an excellent narrator and sounds very empathetic and understanding. He breaks down the topic into very logical lectures, each focused around very useable frameworks. He frequently references outside studies, but doesn't get bogged down in the details, making it relate to the issue at hand. There are some dramatic enactments of examples which are sometimes cheesy, but overall add to the course. This audiobook is good from start to finish (arguably getting better as it goes), rather than many books, where it's one good idea re-hashed 50 times.
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129 people found this helpful
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- Nothing really matters
- 06-05-14
Very interesting and valuable information.
I absolutely loved this lecture. It was frank and jam packed with extremely valuable information. I found the lecturer's habit of summing up really helpful.
** My only quibble is that there were no accompanying materials. It would have been great to have a synopsis of the key topics and at least a few key points for each topic. And it was disappointing not to have one. **
I, like most folks I imagine, listened to these lectures while driving and could not make notes. And as this is a 12+ hour lecture series, it is not practical for me to sit down at a desk to re-listening and make notes. Truth be told, I would really rather not have to do this at all. I'd rather the publisher did it for me.
Since the lecturer covered a lot of fascinating points and was not shy to summarize them for us, why, Great Courses, could you not provide your clients a written summary? Please re-consider.
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98 people found this helpful
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- Alessandro
- 01-15-15
Delivers what it promises
The course is slightly long and some real life examples are in my opinion a bit unrealistic. These are maybe the only flaws in this otherwise excellent course. The narrator is very good and delivers his points in a way that's easy to remember.
I definitely recommend these lectures.
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59 people found this helpful
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- Tintin
- 01-02-17
Super practical, well crafted
This is very well organized with each chapter taking on another aspect of conflict management, from interpersonal conflict with loved ones, cohort conflict at work, conflict with superiors, with employees, the various types of professional help available, how to help others ... and much more.
I found the style of delivery to be excellent, it appears to be ad lib in that the professor is quick witted and enthusiastic, but without losing the brisk pace and clarity, or digressing into repetition or long anecdote. At the end of each chapter there's a quick summary and a short suggested "homework."
I've taken several dozen great courses and this is among the best crafted and most immediately practical. l'll come back to this course and use it in my personal and professional life
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42 people found this helpful
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- Melanie
- 03-29-15
Everyone should listen
This has been a very enlightening coarse. Lots of insight into working through conflicts and how to handle them gracefully. I wish I had listened to this years ago.
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30 people found this helpful
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- @K_Speckmann
- 03-28-16
Do not Avoid the Argument...
Instead of avoiding conflict, I highly recommend hearing out Professor Dues, learning and honing this Art.
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25 people found this helpful
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- A. Yoshida
- 06-03-17
Theory and Practice on Conflict Management
This lecture is a combination of theory and practice for conflict management. For example, the professor gave a history of how the Greeks used rhetoric to resolve disagreements (as opposed to using brute force). The type of information isn't necessary for dealing with conflict but some people might appreciate the background and know there are more civilized ways to resolve a disagreement. There are also examples of people using different styles to handle conflict. The professor then returns to those examples with better techniques to create win-win solutions.
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24 people found this helpful
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- Matt
- 04-08-15
Very useful, practical and simple
Well structured and presented. Immediately relates to daily situations and offers great advice. Presented with passion and experience, highly recommended.
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18 people found this helpful
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- Nelson
- 03-30-15
Excellent Course. Will re-listen.
This was very informative, useful content to manage conflicts in my marriage, as well as in my work environment.
The pacing of the narrator was excellent. It made for an easy and attentive listen.
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14 people found this helpful