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Getting Past No: Negotiating with Difficult People | [William Ury]

Getting Past No: Negotiating with Difficult People

Whether you're dealing with an unruly teenager or an office bully, Dr. Ury's method will help you gain control in even the most difficult situations. More than getting mad or getting even, Getting Past No will get you results!
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Publisher's Summary

Everyone knows that it is the give-and-take of negotiation that enables decisions to be made, problems to be solved, needs to be satisfied - in our professional as well as our personal lives. But where does that leave you when you confront someone who has no intention of negotiating fairly or in good faith? How can you find common ground when your opponent - an angry boss, an unreasonable client, a deceitful colleague, an insecure business partner, a stubborn spouse - refuses to give an inch? How, in short, can you get to "yes" when someone else says "no"?

In Getting Past No, Dr. Ury offers his unique five-step system to dismantle stone walls, disarm tough bargainers, deflect attacks, and dodge dirty tricks. Dr. Ury's method of breakthrough negotiation depends not on scoring a win over your opponent - but on winning him over. Getting Past No offers specific techniques and proven strategies designed to identify the problem, develop practical proposals, and invent creative options that satisfy both sides' needs.

Whether you're dealing with an unruly teenager or an office bully, Dr. Ury's method will help you gain control in even the most difficult situations. More than getting mad or getting even, Getting Past No will get you results!

©1991 William Ury; (P)1991 Bantam Audio Publishing, Bantam Doubleday Dell Audio Publishing, A Division of Random House, Inc.

What Members Say

Average Customer Rating

4.0 (241 )
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Performance
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  •  
    Joshua Los Angeles, CA, USA 09-04-03
    Joshua Los Angeles, CA, USA 09-04-03 Member Since 2002
    HELPFUL VOTES
    17
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    "Good as quick read, otherwise Getting to Yes"

    Getting Past No contains many of the techniques and ideas that are fully developed in the original "Getting to Yes." If you are looking for a quick read, this is good - otherwise, I would go for the "full" version.

    9 of 9 people found this review helpful
  •  
    V. Wrona 11-26-03
    V. Wrona 11-26-03 Member Since 2001
    HELPFUL VOTES
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    "Lots of good ideas"

    I needed a quick 'tutorial' before answering a difficult person that I am currently negotiating with. This was great. In 2 short hours, I had a pocketful of ideas which I used (and they worked!). It was very helpful to me. If the only available versions had been the longer ones (6 hours) , I probably would not have listened to anything, and not gained this valuable information.

    11 of 12 people found this review helpful
  •  
    Tom Harrison Twp., MI, USA 02-03-04
    Tom Harrison Twp., MI, USA 02-03-04
    HELPFUL VOTES
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    7
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    "The Bomb!"

    This Book is very good! I also bought "Getting to Yes" and this blew it away. A must listen.

    6 of 7 people found this review helpful
  •  
    Omar USA 12-21-12
    Omar USA 12-21-12 Member Since 2011

    “Logic will get you from A to B. Imagination will take you everywhere.” - Albert Einstein

    HELPFUL VOTES
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    "Ok book"

    The book is Ok for a 2 hours listen, but I have read/listened to much better books. It starts very slow also yet gradually catches up.

    1 of 1 people found this review helpful
  •  
    Walter United States 09-15-12
    Walter United States 09-15-12 Member Since 2005

    cnicholson

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    "Quick and to the Point"
    Would you say that listening to this book was time well-spent? Why or why not?

    Book has valid information on getting through negotiations. Repeats some of the same techniques from Getting to Yes... but in one third the time.


    0 of 0 people found this review helpful
  •  
    taylor Saskatoon, SK, Canada 07-02-12
    taylor Saskatoon, SK, Canada 07-02-12
    ratings
    REVIEWS
    2
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    Performance
    Story
    "Good short listen with some useful tools"
    Would you consider the audio edition of Getting Past No to be better than the print version?

    Not sure


    What did you like best about this story?

    The description on how to maintain control of your emotions


    What’s an idea from the book that you will remember?

    The common barriers to dealing with difficult people


    0 of 0 people found this review helpful
  •  
    Maria Frankfort, IL, United States 05-20-12
    Maria Frankfort, IL, United States 05-20-12 Member Since 2011
    HELPFUL VOTES
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    5
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    "Beneficial"
    Would you listen to Getting Past No again? Why?

    Possibly, but I am now in a much less antagonistic environment.


    What was one of the most memorable moments of Getting Past No?

    Learning to build a golden bridge.


    Which scene was your favorite?

    How to exit a going nowhere negotiation gracefully.


    What’s an idea from the book that you will remember?

    Learning to build a golden bridge.


    Any additional comments?

    Helped me with a stressful negotiation.

    0 of 0 people found this review helpful
  •  
    Amazon Customer San Marcos, CA, United States 04-09-12
    Amazon Customer San Marcos, CA, United States 04-09-12
    ratings
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    2
    2
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    Performance
    Story
    "Excellent"
    Would you consider the audio edition of Getting Past No to be better than the print version?

    I think they both work hand in hand together. Hearing it made me want to buy his hard copy, so I did.


    What did you learn from Getting Past No that you would use in your daily life?

    Every principle is applicable in daily life at every level.


    Any additional comments?

    There is some overlap of principles in his Power of a Positive No, but excellent nonetheless.

    0 of 0 people found this review helpful
  •  
    John Las Vegas, NV, United States 12-21-11
    John Las Vegas, NV, United States 12-21-11 Member Since 2011
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    "Excellent Listen"

    Gets right into the purpose of the book. This will be in my permanent library. Concise and to the point. It is purposely repetitive in certain areas. However, not in a bad way. Highly recommend this listen

    0 of 0 people found this review helpful
  •  
    Igor Middletown, NY, USA 07-17-09
    Igor Middletown, NY, USA 07-17-09
    HELPFUL VOTES
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    "Interesting book."

    Pretty good book on negotiation. It's short and gets straight to the point. Recommended.

    0 of 0 people found this review helpful
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