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Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT | [Paul L. Marciano]

Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first-unaware of a better alternative. So, when it comes to changing your organizational culture, carrots and sticks don't work!
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Publisher's Summary

The title says it all: carrots and sticks don't work.

Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation, because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first - unaware of a better alternative.

So, when it comes to changing your organizational culture, carrots and sticks don't work! What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice - that will empower you to assess, troubleshoot, and resolve engagement issues in the workplace:

  • Recognition and acknowledgment of employees' contributions
  • Empowerment via tools, resources, and information that set employees up to succeed
  • Supportive feedback through ongoing performance coaching and mentoring
  • Partnering to encourage and foster collaborative working relationships
  • Expectations that set clear, challenging, and attainable performance goals
  • Consideration that lets employees know that they are cared about
  • Trust in your employees' abilities, skills, and judgment

Carrots and Sticks Don't Work delivers the same proven resources and techniques that have enabled trainers, executives, managers, and owners at operations ranging from branches of the United States government to Fortune 500 corporations to 20-person outfits to realize demonstrable gains in employee productivity and job satisfaction.

When you give a little RESPECT, you get a more effective organization with reduced turnover and absenteeism and employees at all levels who are engaged, focused, and committed to succeed as a team. In short, you get maximum ROI from your organization's most powerful resource: its people!

©2010 Paul Marciano (P)2010 Paul Marciano

What Members Say

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Performance
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  •  
    Paul PLEASANT GROVE, UT, United States 03-25-13
    Paul PLEASANT GROVE, UT, United States 03-25-13 Member Since 2012
    HELPFUL VOTES
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    "Breathe!"
    Would you recommend this audiobook to a friend? If so, why?

    No, the lack of pause in the narration is very distracting. I appreciate the ideas and concepts but they are very hard to digest because it all comes at you so fast. I'm sure I would enjoy the written text much more.


    What was one of the most memorable moments of Carrots and Sticks Don't Work?

    The stories and examples help bring to life the thoughts the author wants to convey.


    How did the narrator detract from the book?

    The narrator is aweful! Again, it is like an audio assalt. Someone must have thought that it would be a good idea to edit out all pauses, even the slightest ones. As a result the guy sounds like a robot. No human being could string that many words/sentences together without a single breath. Extreamly difficult to listen to and at times hard to follow as I commute to and from work.


    Any additional comments?

    I don't fault the author at all. I think the content is very good. He clearlly knows what he is talking about and I have learned many things that I am putting into practice. My only issue is with the narration. As an audiobook I would not recomend it to others.

    3 of 3 people found this review helpful
  •  
    Timothy Craggette Gaithersburg, MD United States 09-12-12
    Timothy Craggette Gaithersburg, MD United States 09-12-12 Member Since 2007
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    "Searched for a read, Found a treasure!"

    I didn't initially go looking for this book or any book like this. In my line of work, I wasn't looking for a solution to a problem. I simply like to read books that open my mind to new ways of thinking or something to challenge my way of thinking. Perspective.

    Then I found this book, Carrots and Sticks Don't Work.

    What this book explains is Paul's view on the systems most businesses use to motivate employees, how it fails to achieve lasting results, and his system for a content workforce.

    This book made me think of why, in my professional career, I was not happy with my employers. I would try to make things right by changing my way of thinking to match culture or something like that but this book opened my eyes to glaring issues in the reward systems used today that are not giving the right people the needed reasons for staying committed to the organizations. Also, I became aware of my disengagements from companies as an overachiever that was overlooked, overworked, and undervalued. This book, backed by case studies and Paul’s personal experiences, painted the picture I needed to move forward pass some of my own demons and has provided me a better understanding of why things are the way they are and a radical solution to address it with minimal effort.

    I would highly recommend this book to any and all low, mid, and high level supervisors/managers/leaders/HR that want to help people first and focus on a purpose driven atmosphere that encourages the most common need in all of us...RESPECT.

    3 of 3 people found this review helpful
  •  
    Nykoal 10-01-13
    Nykoal 10-01-13 Member Since 2012
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    "Great content but the narrator spoke too fast"
    Would you listen to Carrots and Sticks Don't Work again? Why?

    It has great content that's backed up with research and real-life examples and experiences. If you're looking for ideas and rational into why engagment needs to be intrinsic and not extrinsic motivation, this is a great book to start with.


    What didn’t you like about Richard Broski’s performance?

    While Bronski has an easy voice to listen to he sounds rushed and often times I had a hard time catching what he was saying. He sounds like he's speaking too fast and it would have been nice if he slowed the pace down just a bit. He needs to leave time for the the words to resonate with the listener.


    2 of 2 people found this review helpful
  •  
    Edward E. Pallas Maryland 07-23-13
    Edward E. Pallas Maryland 07-23-13 Member Since 2010

    Eddie P.

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    "Good book, poor narrator"
    If you could sum up Carrots and Sticks Don't Work in three words, what would they be?

    Operant conditioning reworded


    Would you be willing to try another one of Richard Broski’s performances?

    No thank you.


    Did you have an extreme reaction to this book? Did it make you laugh or cry?

    Good leadership principles.


    Any additional comments?

    The narrator, Mr. Marciano, has a good voice but he speaks very fast. To give you a clue I will type the rest of this the way Mr. Marciano speaks. Heleavesalmostnospacebetweenhiswords,tothepointthelistenermustreallyconcentrateinordernottofollowthebook. Hisrateofspeakingisjusttoofastforme.

    2 of 2 people found this review helpful
  •  
    Salley Albuquerque, NM, United States 08-13-13
    Salley Albuquerque, NM, United States 08-13-13 Member Since 2013

    Leadership Communications Coach

    HELPFUL VOTES
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    "Good ideas, awful narrator"
    Is there anything you would change about this book?

    The narrator


    What other book might you compare Carrots and Sticks Don't Work to and why?

    Dan Pink's Drive because it offers a simpler approach to the same issue of engagement. The two are good together. Not opposing viewpoints but different ways of getting to the same end.


    How did the narrator detract from the book?

    Slightly cynical or condescending inflection, way too rapid reading, mispronunciation of words all of which highly detracted from the kind, thoughtful content.


    Do you think Carrots and Sticks Don't Work needs a follow-up book? Why or why not?

    No. I think he gets his point across.


    Any additional comments?

    Don't let Richard Broski read any other books until he learns how to pronounce words like concomitant, Appomattox, and subsequent correctly, SLOW DOWN and drop that tone. I wanted the info but I found myself getting angry at the delivery. It was a struggle not to go buy the book so that I didn't have to listen to this reading.

    1 of 1 people found this review helpful
  •  
    David 10-17-14
    David 10-17-14 Member Since 2005
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    "Practical and Actionable Skills for a Leader"
    What did you love best about Carrots and Sticks Don't Work?

    Over the years I have read of listened to a myriad of books on leadership, management, employee development, motivating teams, .... Most being filled with highly theoretical and real world impractical advice that is thrown out the window when you hit the first bump in the road and deviate from the "plan". Dr. Marciano has created a well developed "life" guide that is easily actionable by anyone who has been given the opportunity to lead or manage people; regardless if they are entry level hourly retail employees or highly educated engineers or software developers. By building basic respect into your organization's DNA the by-product will be far more engaged, productive and happy personal who not only can, but will increase their level of play, increase organizational efficiently and add value to the origination far in excess of the time effort and resources invested in treating them as you would want to be treated; with respect!


    What other book might you compare Carrots and Sticks Don't Work to and why?

    There really is nothing like it I have listened to or read. I would liken "Carrots and Sticks" to some of great work by Malcolm Gladwell's, Simon Sinek or Jim Collins.


    Which character – as performed by Richard Broski – was your favorite?

    No one character in the book


    Was there a moment in the book that particularly moved you?

    It was a highly valuable listen for the entire book. Really great work!


    Any additional comments?

    Big recommendation for anyone who has been given the opportunity to lead, manage or supervise others. Well worth a listen for parents as well, some great life lessons.

    0 of 0 people found this review helpful
  •  
    Gerry Auckland, New Zealand 10-26-12
    Gerry Auckland, New Zealand 10-26-12 Member Since 2012
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    "Compelling read on Employee Engagement"

    This is a great book for all business leaders and a must for anyone working in the field of Human Resources. Dr. Marciano's research is comprehensive and the RESPECT model for Employee Engagement sets out guiding principles for enduring cultural change that has a measurable impact on business results. This is an audio book you will listen to more than once and refer to often.

    0 of 0 people found this review helpful
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