Based on groundbreaking research, these 24 lectures address dynamics and customs related to working, socializing, dining, marriage and family - all the areas necessary to help you function with a greater level of respect and effectiveness wherever you go. You'll also encounter practical tips and crucial context for greeting, interacting with, and even managing people from other parts of the world.
"Quite possibly my favorite of The Great Courses"
Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With cultural intelligence, or CQ, you can lead effectively in any context.
"good 101, but not more"
Today's workforce is more diverse than ever before. But despite new perspectives and talents, the promise of increased innovation rarely materializes. Why are so few businesses seeing results? Studies show that diverse teams are more creative than homogenous ones - but only when they are managed effectively. The secret is to minimize conflict while maximizing the informational diversity found in varied values and experiences. To do this, both leaders and team members need a high level of cultural intelligence, or CQ.
While "missions" used to be the territory of experts and missionary professionals, globalization has made the issues and needs of our world accessible to average Americans. Many American Christians feel overwhelmed by the scope of the brokenness in the world and conclude all they can do is go on with their lives. Others respond by giving and praying, and still others want to do more. What Can I Do shows that global mission is something we all can be part of in tangible ways.
David Livermore, author of The Cultural Intelligence Difference, defines Cultural Intelligence Quotient (CQ) as one's ability to function effectively across national, ethnic, and organizational cultures. From a misinterpreted gesture, to an email in lieu of a phone call, there are implicit actions, rules, and guidelines that differ from countries or even corporations, that can make a profound professional impression.
Diversity leads to innovation, but it doesn't happen magically. It's about more than just getting people into the same room; it's about creating an environment that fosters the free exchange of ideas. Dr. David Livermore, author of the new book Driven by Difference, published by AMACOM, is here to talk about how to foster an environment that nurtures ideas from all your people.