Difficult Con

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Lo mejor del ser humano es que es capaz de reconocer sus errores y corregirse. Una persona difícil puede volverse dócil, pues todos estamos dotados de la capacidad de reconocer nuestros actos y de modificarlos para mejor. La doctora Ruthe, en este audiolibro, consigue tocar el corazón del oyente, con enseñanzas que enriquecen el arte de relacionarse bien. Ruthe Rocha Pombo, paranaense, profesora, abogada, escritora, conferencista.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

In Difficult Conversations Don't Have to be Difficult, bestselling author Jon Gordon and veteran human resources professional and executive coach Amy P. Kelly deliver an inspiring new take on how to make tough workplace conversations an asset in building a stronger team and organization. The book, written as a business fable, follows Ruth, the CEO of a successful multinational company who has been instructed by her board to prepare her company for sale.

Personalidades psicopáticas, narcisistas, paranoicas, histriónicas, obsesivas depresivas, dependientes, pasivo-agresivas, evitativas… Una completa guía para comprender, aceptar y gestionar personalidades difíciles, y también para mejorar nuestro propio comportamiento, que siempre tiende hacia alguna(s) de estas personalidades.

It's his senior year, and Will Shea has conned his way into one of the country's most elite prep schools. But he soon runs into Andrea, a fellow con artist. With the school not big enough for the both of them, they make a bet that whoever can con Brandt Rush, the richest, most privileged student in the school, out of $50,000 gets to stay at the school. Will starts setting up his con (an online poker scam) with his uncle, who's one of the best grifters in the business, and with the unwanted help of his father.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Tienes que hablar con un colega sobre una situación delicada, pero te preocupa que te grite, te culpe o se cierre. Temes que tus emociones te impidan llegar a una resolución. Pero puedes comunicarte de forma constructiva, no combativa. Cómo mantener una conversación difícil le guía a través de: Descubrir la causa de la fricción, Mantener una mentalidad positiva, Desenredar el problema juntos, Acordar un camino a seguir ¿No tiene mucho tiempo? Póngase al día rápidamente en las habilidades empresariales más esenciales con la serie 20-Minute Manager de HBR.

Todo ser humano nacio? para convivir. Nadie vive aislado, y en la convivencia nos vamos lastimando, pero tambie?n en ella podemos curarnos. Somos seres complejos. Cometemos errores. Nos equivocamos, sufrimos, decepcionamos y somos decepcionados. Lastimamos y somos lastimados. En las relaciones difi?ciles, vamos sumando, restando, multiplicando y dividiendo experiencias...Lo mejor del ser humano es que es capaz de reconocer sus errores y corregirse.

¿Cómo lidiar con personas incumplidas? ¿Cómo lidiar con personas que traicionan? ¿Cómo lidiar con personas sin ética? ¿Cómo lidiar con los errores de otros? Existe una gran variedad de contextos que son difíciles de abordar en especial porque no teníamos ni idea de que sucederían. En cierto modo es algo normal porque todos los seres humanos somos impredecibles y a veces nos vemos obligados a confrontar ciertos casos atípicos o sensibles.

We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this extremely practical guide to dealing with the difficult personalities we encounter every day - in others, and in ourselves.

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

Amy Gallo identifica ocho perfiles de compañeros de trabajo que son difíciles y nos ofrece diversas estrategias adaptadas para tratar constructivamente con cada uno de ellos. Saber cuál es el camino correcto no es fácil, pero Gallo nos brinda una perspectiva crucial sobre cómo las relaciones en el trabajo realmente importan, así como la compasión, el estímulo y las herramientas útiles para prevalecer en tu trabajo sin necesidad de cambiar.

For years, Sebastian has been lying to himself, doing whatever it took to convince himself that Mikey was just his best friend and the pain in the ass that he couldn’t stop thinking about; and now... He would do absolutely anything to stop screwing this up, but that probably wasn’t going to happen, not with his brother determined to help him. With every soul-crushing piece of advice his brother threw his way, Sebastian found himself thinking about everything that he had to lose if Mikey didn’t feel the same way and wondered if he was about to make the biggest mistake of his life.

Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected and burdensome dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers accessible, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? Difficult addresses a family situation which too many keep secret.

Tal vez pienses que ya lo has intentado casi todo o hayas oído que la TDC implica innumerables técnicas, numerosas siglas y hojas de ejercicios ilimitadas. ¡No te rindas ahora! Esta guía experta está diseñada para abordar tus problemas con soluciones accesibles para adolescentes como tú. Y lo hace presentando las habilidades de una manera sintetizada, ágil y eficiente en tiempo.

Don’t let negative people bring you down. Learn how to handle toxic individuals with care and compassion in a confident way. If a toxic person is plaguing your life and making you feel down, or if you just want to handle these people confidently, this helpful book is for you.

Are you tired of arguing and fighting with difficult people? Is your life filled with chaos and drama? Are you overly stressed because of how your boss, spouse, child, friend, co-worker, girlfriend, boyfriend or family member is treating you? Are you longing for peace of mind? In Amber Rain's book, Dealing with Difficult People: Coping with Conflict, Angry People, Abusive Behavior and Rage, you will find the help you need in order to make positive changes in your life.

A sus quince años y medio Sara decide salirse de su casa; la vida con su padre, madrastra y hermanastras es insoportable. Para sobrevivir lejos de su “hogar” encuentra trabajos informales, entre ellos vender libros afuera de la Universidad. Al poco tiempo se hace amiga y novia de un estudiante inteligente, solitario y rebelde, con un padecimiento oculto—un reto más que Sara deberá conquistar.

Tienes cinco años, dos hermanas y deseas con todas tus fuerzas un hermanito para jugar a cosas de chicos. Un día tus padres te anuncian que tendrás a ese hermano y que será especial. Estás loco de alegría: especial para ti significa «superhéroe». Tras su nacimiento, poco a poco entiendes que sí, que es distinto a los demás, pero que lo de los superpoderes no acaba de ser verdad. Al final descubres las palabras «síndrome de Down», y tu entusiasmo se transforma en rechazo, incluso en vergüenza.