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    • Overpromise and Overdeliver, Revised Edition

    • How to Design and Deliver Extraordinary Customer Experiences
    • By: Rick Barrera
    • Narrated by: Rick Barrera
    • Length: 4 hrs and 49 mins
    • Unabridged
    • Overall
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    The old cliché is that smart companies underpromise and overdeliver. But in today's crowded market, underpromising is a ticket to oblivion. Rick Barrera shows how to make sure that every point of contact between your company and its customers is well executed and fulfills an over-the-top brand promise to drive word of mouth and rapid growth.

    Regular price: $14.95