Showing results by narrator "Drew Birch"
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Customer Service Is Just Foreplay
- The Modern Customer Experience Will Separate You from Your Competition
- By: Jason Cass, Brian Appleton
- Narrated by: Drew Birch
- Length: 2 hrs and 14 mins
Business as usual gets a new life in Customer Service Is Just Foreplay. This information-packed guide is filled with relevant, modern practices and principles that can be applied to any agent or agency in the insurance industry. Client interactions have made a major shift over the past decade. Merely providing good customer service has been surpassed by digital tools and strategies that make up a great customer experience. Mobile apps, online chat, and payment systems - as well as 24/7 accessibility - aren't just extras anymore.
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Regular price: $6.95