Showing results by author "Vinay Iyer"
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The Customer Experience Edge
- Technology and Techniques for Delivering an Enduring, Profitable, and Positive Experience to Your Customers
- By: Vinay Iyer, Reza Soudagar
- Narrated by: Bruce Miles
- Length: 8 hrs and 44 mins
Globalization and advanced technologies have given ever greater power to the person who decides if your business will succeed or fail - the customer. Whether your company serves consumers or other businesses, you can no longer compete on price and quality alone. To gain profits and market share, you have to deliver an experience that makes customers want to come back - and that sets you apart from the competition. You need to seize The Customer Experience Edge.
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Regular price: $25.20