Showing results by author "Ted Schadler"

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    • The Mobile Mind Shift

    • Engineer Your Business to Win in the Mobile Moment
    • By: Ted Schadler, Josh Bernoff, Julie Ask
    • Narrated by: Josh Bernoff
    • Length: 7 hrs and 3 mins
    • Unabridged
    • Overall
      4 out of 5 stars 23
    • Performance
      4 out of 5 stars 17
    • Story
      4 out of 5 stars 19

    Mobile has reprogrammed your customers' brains. Your customers now turn to their smartphones for everything. What’s tomorrow’s weather? Is the flight on time? Where’s the nearest store, and is this product cheaper there? Whatever the question, the answer is on the phone. This Pavlovian response is the mobile mind shift - the expectation that I can get what I want, anytime, in my immediate context. Your new battleground for customers is this mobile moment - the instant in which your customer is seeking an answer.

    • 5 out of 5 stars
    • A shifted mind

    • By david paradis on 06-01-16

    Regular price: $19.59

    • Empowered

    • Unleash Your Employees, Energize Your Customers, and Transform Your Business
    • By: Josh Bernoff, Ted Schadler
    • Narrated by: Josh Bernoff
    • Length: 6 hrs and 43 mins
    • Unabridged
    • Overall
      4 out of 5 stars 21
    • Performance
      4 out of 5 stars 8
    • Story
      4 out of 5 stars 7

    In Empowered, Forrester’s Josh Bernoff - coauthor of the pioneering book Groundswell - and Ted Schadler explain how to transform your company by unleashing the force of HEROes: highly empowered and resourceful operatives. Your company needs them because, in the age of twitter, iPhones, Facebook, YouTube, your customers now step up to the counter armed with more data and access than ever before - often overmatching your team.

    Regular price: $20.99