Showing results by author "Performance Research Associates"


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    • Delivering Knock Your Socks Off Service

    • Fourth Edition
    • By: Performance Research Associates
    • Narrated by: Sean Pratt
    • Length: 5 hrs and 14 mins
    • Unabridged
    • Overall
      4 out of 5 stars 20
    • Performance
      4.5 out of 5 stars 10
    • Story
      4.5 out of 5 stars 10

    With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer have to knock their socks off!

    Regular price: $20.99