Showing results by author "John Goodman"

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    • Episode 70: John Goodman, Jeremy Irons, and Keegan-Michael Key

    • By: David Remnick, Keegan-Michael Key, John Goodman, and others
    • Length: 55 mins
    • Original Recording
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    Conversations with a few of the best actors working in film and television, Keegan-Michael Key, John Goodman, and Jeremy Irons...

    Regular price: $0.95

    • Strategic Customer Service

    • Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    • By: John A. Goodman
    • Length: Not Yet Known
    • Unabridged
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    Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook draws on more than 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line. 

    • Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
    • By: John A. Goodman
    • Length: Not Yet Known
    • Release date: 02-05-19
    • Not rated yet

    Regular price: $25.09

    • The Road to Self

    • By: John B. Goodman
    • Narrated by: John B. Goodman
    • Length: 2 hrs and 48 mins
    • Unabridged
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    Driving across the country, CEO John Goodman takes us on a personal journey as he searches for a definition of success beyond business. He discovers that the rewards that dwell in all of us are true for business as well as life. As more and more people look to the workplace for personal fulfillment John's timeless pieces of wisdom resonate loud and clear. His approach to business recognizes that who we are as people, we carry with us everywhere, even to the job.

    Regular price: $6.95

    • John Goodman on the Future of Customer Service

    • By: John Goodman
    • Narrated by: Dave Summers
    • Length: 18 mins
    • Original Recording
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    Most executives still view customer service as a cost center, a necessary nuisance that drains funds from other more strategic investments. But for companies with a strategic approach, the customer service function itself is an unbeatable marketing machine, a word of mouth monster that directly drives sales, repeats business referrals, and increases the bottom line. John Goodman is one of the originators of the customer experience industry.

    Regular price: $0.99

    • The New Yorker, May 3rd, 2010 (Jill Lepore, Allegra Goodman, John Lahr)

    • By: Jill Lepore, Allegra Goodman, John Lahr
    • Narrated by: Dan Bernard, Christine Marshall
    • Length: 2 hrs
    • Highlights
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    "Scandals", by John Cassidy; "Déjà Vu", by James Surowiecki; "Visiting Dignitary", by Ben McGrath; "Tea and Sympathy", by Jill Lepore; "La Vita Nuova", by Allegra Goodman; "Master of Revels", by John Lahr; and "Caged Heat", by Hilton Als.

    Regular price: $5.95