Showing results by author "Fred Finch"

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    • Customer Mania!

    • It's Never Too Late to Build a Customer-Focused Company
    • By: Ken Blanchard, Jim Ballard, Fred Finch
    • Narrated by: Ken Blanchard
    • Length: 5 hrs and 21 mins
    • Unabridged
    • Overall
      4 out of 5 stars 74
    • Performance
      4 out of 5 stars 19
    • Story
      4.5 out of 5 stars 19

    Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.

    • 2 out of 5 stars
    • Yum mania

    • By David on 08-17-05

    Regular price: $23.93