Blindness became Captain Scotty Smiley’s journey of supreme testing. As he lay helpless in the hospital, he resented the theft of his dreams, but with his wife’s love and the support of family and friends, Scotty’s response became God’s transforming moment. Since the moment he forced his way through nurses and cords to take a simple shower, he has climbed Mount Rainier, won an ESPY Award, surfed, skydived, become a father, earned an MBA from Duke, and much more.
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What if people could feel confident communicating what they are really thinking without fearing a negative response from their colleagues or boss? Consulting with a diversity of organizations for the past decade, the authors have seen time and again that leaders are failing to draw out ideas and perspectives from their introverts and, at the same time, shutting up their extroverts. Inhibitors in organizations make candid communication unsafe, rendering many things left unsaid.
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