Mostrando resultados por narrador "Mel Foster" en Todas las categorías

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

One cold November night, in Cheyenne, Wyoming, fifteen-year-old Richard Jahnke Jr., ROTC leader and former Boy Scout, waited for his parents to return from celebrating the twentieth anniversary of the night they met. When his father got out of the car, the boy blasted him through the heart with a twelve-gauge pump-action shotgun. Richard's seventeen-year-old sister, Deborah, was sitting on the living room couch with a high-powered rifle - just in case her brother missed.

In 1654, 23 Jewish families arrived in New Amsterdam (now New York) aboard a French privateer. They were the Sephardim, members of a proud orthodox sect that had served as royal advisors and honored professionals under Moorish rule in Spain and Portugal but were then exiled by intolerant monarchs. A small, closed, and intensely private community, the Sephardim soon established themselves as businessmen and financiers. They became powerful forces in society, with some, like banker Haym Salomon, even providing financial support to George Washington's army during the American Revolution.

In the Second World War, the United States, Great Britain, and Germany each produced one land-force commander who stood out from the rest: George Patton, Bernard Montgomery, and Erwin Rommel. All were arrogant, publicity seeking, and personally flawed, yet each possessed a genius for command and an unrivaled enthusiasm for combat.

The scent is unmistakable - gardenias, sweet and delicate, the same perfume that his beautiful first wife, Jennifer, always wore. Opening his eyes in the hospital room where he's recovering from an accident, New Orleans detective Rick Bentz sees her standing in the doorway. Then Jennifer blows him a kiss and disappears. But it couldn't have been Jennifer. She died 12 years ago....

Seasoned pitchers Tom Glavine and Mike Mussina have seen it all in the Major Leagues, and both entered 2007 in search of individual milestones and one more shot at the World Series - Glavine with the Mets, Mussina five miles away with the Yankees. Feinstein provides a true insider's look at the pressure cooker of sports at the highest level.

A true story that few ever believed would come to light, Growing Up bin Laden uncovers startling revelations and hidden secrets carefully guarded by the most wanted terrorist of our lifetime, Osama bin Laden.

In My Mother's Ring: A Holocaust Historical Novel, Henryk Frankowski feels compelled to pen his memoir and finally share his poignant story from his hospital bed as he lay dying. His carefree childhood as a Jewish boy in Warsaw, Poland is never far from his mind as he recalls the tumultuous world he endured during the Holocaust. Henryk speaks uninhibitedly about the intense bond he has with his family, particularly his adoration for his nurturing mother. Ultimately, the Frankowskis' lives are broken apart as World War II ignites.

Under the aegis of machine learning in our data-driven machine age, computers are programming themselves and learning about - and solving - an extraordinary range of problems, from the mundane to the most daunting. Today it is machine learning programs that enable Amazon and Netflix to predict what users will like, Apple to power Siri's ability to understand voices, and Google to pilot cars.

Whirlwind is the only book to examine in depth the human drama behind the most important bombing campaign in history. While the air war against Nazi Germany has been covered in-depth by many books, Barrett Tillman, a renowned authority on military aircraft and the air war in the Pacific, is the first to tackle the air war against Japan. For decades, historians and politicians have debated whether or not Japan was on the verge of surrender in August 1945---before the bombing of Hiroshima and Nagasaki.

A private detective working in Wilmington, North Carolina, is found dead in a gas-station restroom, apparently poisoned. But when her body sets off radiation alarms in the pathologist's office, suspicion falls on the nearby Helios nuclear power plant, a heavily guarded facility with supposedly fail-safe procedures.

The shocking tale told in How I Helped O. J. Get Away with Murder is unlike anything you've read before. It isn't Mike Gilbert's "version" of what happened'; it's the unvarnished truth - the truth about O. J., the murders, and the infamous trial, not as Gilbert imagined or would like it to be, but how it actually was.

Havana Nocturne takes listeners back to Cuba in the years when it was a veritable devil's playground for mob leaders Meyer Lansky and Charles "Lucky" Luciano. Thanks to strong ties with the island's brutal dictator, President Batista, the mob soon owned the biggest luxury hotels and casinos and launched an unprecedented tourist boom. But their dreams collided with those of Fidel Castro, Che Guevara, and others.

The Magical Approach teaches us how to live our lives spontaneously, creatively, and according to our own natural rhythms. It helps us to discover and tune into our natural, instinctive behavior. By applying the principles in this book, listeners will learn to trust their impulses and discover the highest expression of their creativity.

"Correlation does not imply causation". This mantra has been invoked by scientists for decades and has led to a virtual prohibition on causal talk. But today, that taboo is dead. The causal revolution, sparked by Judea Pearl and his colleagues, has cut through a century of confusion and placed causality - the study of cause and effect - on a firm scientific basis.

In this delightful, acclaimed bestseller, one of the world’s leading cognitive scientists tackles the workings of the human mind. What makes us rational—and why are we so often irrational? How do we see in three dimensions? What makes us happy, afraid, angry, disgusted, or sexually aroused? Why do we fall in love? And how do we grapple with the imponderables of morality, religion, and consciousness?

One of the largest, fastest, and most beautiful ships in the world, the Andrea Doria was en route to New York from Italy. Departing from the United States was the much smaller Stockholm. On the foggy night of July 25, 1956, 53 miles southeast of Nantucket, the Stockholm sliced through the Doria's steel hull. Within minutes, the sea was pouring into the Italian liner. Eleven hours later, she capsized and sank into the ocean.

Excellent Sheep takes a sharp look at the high-pressure conveyor belt that begins with parents and counselors who demand perfect grades and culminates in the skewed applications Deresiewicz saw firsthand as a member of Yale's admissions committee. As schools shift focus from the humanities to "practical" subjects like economics and computer science, students are losing the ability to think in innovative ways.

Dennis Prager, author of The Rational Bible - which, upon its first publication, was the number one bestselling non-fiction book in America - turns his attention to the Haggadah, the book used for the most widely celebrated Jewish ritual, the Passover Seder. As with Prager’s multi-volume commentary on the Torah, the explanations included with this Haggadah are equally valuable for religious and non-religious Jews, as well as for non-Jews. It provides enough thought-provoking ideas and insights to last the reader a lifetime.

Lucid Dreaming: Gateway to the Inner Self is the account of an extraordinarily talented lucid dreamer who goes beyond the boundaries of both psychology and religion. In the process, he stumbles upon the Inner Self. While lucid (consciously aware) in the dream state and able to act and interact with dream figures, objects, and settings, dream expert Robert Waggoner experienced something transformative and unexpected. He was able to interact consciously with the dream observer.