Mostrando resultados por autor "Peter DeHaan" en Todas las categorías

Are you tired of watching your profits get squeezed by rising labor costs, demanding clients, and aggressive competitors? The telephone answering service industry is more challenging than ever, leaving many owners and managers feeling overworked and under-rewarded. It’s a daily battle to maintain quality, keep staff motivated, and stay ahead of technology—but it doesn't have to be a losing one. Drawing on a lifetime of industry experience, call center expert Peter Lyle DeHaan, PhD, provides a powerful and practical blueprint for success in The Profitable Answering Service. This ...

Her enemies are vanquished. Her power is secure. But her greatest challenge is just beginning. Fifteen-year-old High Priestess Emma Barlow has done the impossible. She’s exposed corruption at the highest levels, brought a conspiracy to its knees, and seen her would-be murderer, Barney Clark, thrown behind bars. The world sees a victory, but the divine Sovereign she serves has a new command—one that is both baffling and terrifying: visit Barney in prison. Not for vengeance, but for a purpose that will test the very limits of her faith. While navigating the political chaos left in the ...

Emma Barlow continued her quest to fix the problems at the Temple. It was a long list. The fanatic priests in Alpha Group continued to oppose her. They protested, they challenged, and they accused. Then there was her nemesis, Barney Clark. Was he behind the priests’ rebellion? He was certainly up to something, Emma knew that for sure. They’d already failed twice to put him away. Would the third attempt succeed? Or would they strike out? Who was Emma to think she could be High Priestess anyway? Well, the Sovereign did. That should be enough. But she was just a teenager. What did she know...

With her nemesis out of her way for good, 15-year-old Emma can now focus on guiding the priests into their future. But new threats emerge. There is a cryptic text message, a confrontation with the Prime Minister, and more protests. In all this, Emma must balance her new role as High Priestess with going to school, caring for a puppy she hadn’t asked for, and finding time for her boyfriend. There aren’t enough hours in her day to do it all. Something has to give. If only she could return to being an ordinary teenager. Life was so much easier when her only concern was landing the lead in ...

She was chosen by a divine power. They were chosen by the people. Now, a war is brewing in the halls of government against all that she holds dear. Fifteen-year-old Emma Barlow isn't just a high school student; she's the High Priestess, the chosen leader of her faith, gifted with the Sovereign’s tangible power. But in a world where politics and faith are on a collision course, her divine calling has made her a target. The nation’s formidable Prime Minister sees Emma not as a blessed leader, but as a threat to her corrupt agenda. When a series of hostile bills are introduced in the ...

In her new role as High Priestess, Emma wants to bring about the release of the people arrested for heresy and sent for retraining. It’s her biggest challenge yet. But she doesn’t have a clue what to do. Well, she has ideas, but they’re nothing more than fanciful imagination. Each is unrealistic—totally impractical, with no hope for success. But when Joshua goes missing, she knows she must act. Without a plan, she and her ragtag band set out to do the impossible. They don’t know where they’re going or what they’ll do when they get there. The Sovereign merely says, “Trust me....

Do you have a spiritual thirst? Do you want to drink Living Water that only Jesus offers? Whether you are yet to take your first sip of Living Water or have been quenching your spiritual thirst for a long time, dig deeper into the Gospel of John to move forward on your spiritual journey. Embrace John’s—and Jesus’s—recuring themes of eternal life, love, and the need to believe. It could—it should—change everything. Explore profound truths in Living Water, a devotional Bible study based on John’s biography of Jesus. In Living Water, lifetime student of the Bible and founder of ...

Unleash Your Writing Potential with Successful Author FAQs Are you ready to transform your passion for writing into a successful career? In Successful Author FAQs, Peter Lyle DeHaan—an industry veteran who turned his first gig into a thriving writing business—shares the hard-earned wisdom he’s gathered over decades. From crafting compelling narratives to mastering the complexities of publishing, this comprehensive guide answers the burning questions every aspiring author faces. Delve into 14 insightful sections covering everything from intentional writing to building a robust platform...

Growing your business sounds easy. But successful sales and marketing is hard. Is your business failing to realize its true potential? It might be that your sales and marketing are holding you back. Learn how to market more convincingly, sell more successfully, and manage more effectively. In Sticky Sales and Marketing, Peter Lyle DeHaan, PhD breaks down sales and marketing strategies in a coherent story-driven process and highlights what works and what doesn’t. Through personal stories and eye-opening insights, he shares how businesses and organizations can promote their products and ...

Do you lose customers about as fast as you gain them? It doesn’t have to be that way. Customer service isn’t a once-and-done effort. It takes ongoing work to truly meet your customers’ expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength. With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD, offers his prescriptions to serve customers better and stop driving them away. You’ll discover: • The three key areas where customer ...

Transform your leadership. Transform your business. It’s time to step up and become the kind of leader your business needs … the kind of leader you were destined to become. In STICKY LEADERSHIP AND MANAGEMENT, Peter Lyle DeHaan, PhD breaks down what it means to lead with integrity, passion, and efficiency. Instead of an academic treatise full of theory and rhetoric, DeHaan shares personal stories and eye-opening insights so you will be able to quickly identify what works and what doesn’t. This book will walk you through the steps to develop your own unique leadership style, giving you...

With her enemy in jail—at least for now—15-year-old Emma can now focus on the more important task of fixing all the problems at the Temple. There’s so much to do that she made a list. Seriously. There are the do-nothing priests, passive worship, and finding the missing money. Then there’s the overworked, underpaid, and disrespected staff. Can she possibly hope to turn things around before they go on strike—again? Oh, and she’s got to fit all this in around school. Yet the Sovereign keeps saying, “Trust me.” Emma tries to do just that. She really does. But is her newfound ...

What does your church do well? What could it do better? Are you sure? It’s time to put thoughts into action. This workbook will guide you—if you dare let it. Join church advocate Peter DeHaan, PhD, in a journey of self-discovery to pursue a meaningful spiritual community and help move faith from theory into conduct. Consider 175 thought-provoking questions in The More Than 52 Churches Workbook to propel your practices forward. Discover how to reform your church community and inform your spiritual journey: Explore the diversity of Jesus’s church and your essential role in it. Expand ...

Tension between 15-year-old Emma Barlow and her much older nemesis, Pompous Jack, continues to rise. Escalating conflict ensues. Trying to embrace a job she didn’t want, Emma must fight against Jack. He seeks to control her. She seeks to break free. He strives to dominate her. She strives to regain her tenuous standing. Through it all, the Sovereign continues to tell Emma, “Trust me.” But is Emma’s newfound faith strong enough? She tries. She really does. But each step forward, seems to result in two steps back. Even more troubling, will their escalating struggle move from this ...

Until last week, Emma’s main goal was to land the lead in the school musical. And maybe find a boyfriend. Oh, and keep her extra-curricular activities a secret from her parents. Then everything changed. Quite unexpectedly—and completely unwanted—her life did a 180. Her priorities flipped upside down. Now she’s being attacked at school, misunderstood by her parents, and threatened everywhere she goes. Oh, and there’s this new “job” that she didn’t want and never asked for. Does she have the strength to prevail and the faith to push on? Or will the evil that surrounds her ruin...

In a world where faith is controlled and scripture is ignored, one girl’s secret quest could ignite a revolution…or get her killed. Fifteen-year-old Emma Barlow lives in an increasingly oppressive country where the Holy Text is a revered relic, not a book to be read. While her parents accept a status quo faith, Emma is driven by a spiritual hunger they can’t understand. In the quiet of her room, she secretly devours the words of the Holy Text, discovering a power and a purpose that set her apart. But in a nation where "heretics" are dragged away for retraining by ruthless enforcers, ...