Showing titles in Conflict Resolution & Mediation

Managing during a crisis is much easier if your organization has a foundation that supports, rather than diverts, time and resources from your response to the pandemic. Emerging successfully is much more likely if the foundation you have built speeds up your actions rather than slows them down. It all comes down to good common sense. If you go into a crisis in a strong position, you are much more likely to handle it well, be resilient, and emerge strong. If you go into a crisis weak or off balance, you will have a much bigger challenge and may be lucky to merely survive.

Dall'autore di New York Times bestsellers Patrick Lencioni! Con il suo nuovo libro "Le cinque disfunzioni del team" l'autore presenta la storia divertente e agile di una leadership. Il libro affronta uno dei problemi più diffusi e pesanti nel mondo aziendale: il funzionamento del team. La forma del libro, più adatta al suo contenuto, è quella di un romanzo breve, di struttura semplice. In maniera molto chiara e avvincente il libro racconta la storia di Kathryn Petersen, la manager ingegnosa chiamata a risolvere i problemi di un'impresa.

Are you eager to unveil the truth hidden behind lies and experience the freedom of genuine relationships? Introducing "Unmasking Lies: The Ultimate Guide to Detecting Deception", a groundbreaking book that will equip you with the tools to expose dishonesty and nurture authentic connections in every aspect of your life. Imagine the possibilities as you effortlessly recognize deception, safeguard yourself from fraud, and build meaningful bonds with friends, family, coworkers, and online acquaintances. This comprehensive guide will lead you on a transformative journey through the intriguing ...

How can millennials succeed at work? In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and how to get it. Millennials’ Guide to Work helps listeners identify what is important to them, how to clarify their values, and how to navigate complex workplaces. Clinical Psychologist Jennifer P. Wisdom believes we all need to work together to help the youngest members of the workforce be successful.

Learning How to Consult Effectively is full of practical, powerful solutions from the Divine Physician, a source we can trust. It gives lots of examples and stories to inform us of the Bahá’í concept of consultation, and is relevant for individuals, families and Baha’i Institutions. In it you will discover the attitudes, barriers and benefits of effective consultation. You will learn the role of criticism and handling disagreements; understand how to make good decisions (including a section on situations relating to abuse and violence); what it means to meet with an Assembly, and what...

"We need to talk." Those four little words have the power to strike fear into the heart of the most experienced business person. Well, not anymore. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive, and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations.

With greater workplace demands comes greater stress--and it's taking a toll on our productivity and well-being. The standard recommendations are to exercise, meditate, and eat better. But who has time for yoga poses amid nonstop meetings and pressing deadlines? Stress reduction becomes one more thing to do! Executive coach and psychotherapist Aimee Bernstein offers a more effective and realistic approach: Embrace the pressure. See it as an energy source.

Unlock the secrets to powerful communication with "The Art of Effective Communication: Mastering the Skills for Personal and Professional Success." This insightful guide delves into the essential techniques and strategies needed to convey your ideas clearly and persuasively. Whether navigating the complexities of workplace interactions, strengthening personal relationships, or presenting your thoughts in public, this book offers practical advice and real-world examples to enhance your communication prowess.

In the ruthless arenas of business and life, playing fair doesn't always get you to the top. "The Dirty Playbook: How to Outwit and Outmaneuver the Competition in Business and Life" is your ultimate guide to mastering the art of strategic deception and manipulation to achieve unparalleled success. This provocative and insightful book delves into the time-tested tactics used by history’s most cunning strategists, from ancient generals to modern CEOs. You'll uncover the secrets of creating illusions, spreading misinformation, and leveraging psychological manipulation to outsmart your rivals.

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

يعتبر معظمنا الصراع إحدى التجارب غير الإيجابية التي نواجهها في حياتنا المهنية. وفقًا لذلك، لا نميل إلى اعتبار الصراع كفرصة. بل كعائق أمام الفرص. من المحتمل أن ما يعزز وجهات النظر هذه هي حقيقة أن المنظمات لا توفر الأدوات اللازمة للاستخدام الفعال للصراع بطريقة إيجابية؛ فهم لا يدعمون ثقافة حيث يولد الصراع فرصة للنمو الشخصي والتنظيمي. سنناقش في هذا الفصل الطرق التي يمكننا من خلالها تحسين مكان عملنا وتنمية أعمالنا من خلال مشاركتنا في المواقف المتعارضة. سننظر أولًا في مختلف الآثار السلبية التي يمكن أن تحدثها الصراعات في العمل.

Toxic leadership is a growing problem in many workplaces. Recognize Destructive Leaders, Reclaim Your Voice, Protect Your Well Being & Drive Lasting Change. Explore how certain leadership behaviors can harm teams, reduce trust and damage workplace culture. Dr. Gurudas Bandyopadhyay uses case studies, research and real experiences to show how unhealthy leadership patterns can affect not only organizations but also personal wellbeing. The book explains why these behaviors can continue in modern workplaces and how common beliefs such as “this is normal” or “results excuse everything” ...

Con una amplia trayectoria profesional en management, el autor nos propone un conjunto de Principios Activos, destilados de su propia experiencia y de los cientos (o miles) de casos que ha conocido directa e indirectamente, con los que abordar el reto más relevante al que se enfrenta todo directivo a lo largo de su carrera: cómo conseguir que las personas que le rodean aporten lo mejor de sí mismas a la organización y, al mismo tiempo, se sientan a gusto, implicadas y reconocidas.

The Let It Be Method: A Simple Reflective Guide to Finding Balance in a World Full of Choices by Laura La’Wonder is your ultimate companion for navigating life’s complexities with clarity, peace, and purpose.

For the first time in history, eight generations are alive at the same time and four of them are working side by side in today’s workplace. Whether in our everyday lives or at work, we’re all interacting across multiple generations, and yet bridging the age gap has never been more challenging.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

Cela vous dérange-t-il de "dire non" et de vous sentir coupable lorsque vous le faites ? Avez-vous parfois peur d'être dur et grossier dans vos relations et cela vous empêche de vous comporter comme vous le souhaitez vraiment ? Aimeriez-vous être toujours gentil, même si parfois accepter certaines demandes vous fait sentir mal ? Les disputes et les malentendus nous font mal, mais souvent nous ne pouvons pas vraiment communiquer ce qui nous habite sans compromettre nos relations les plus importantes. Cependant, il existe une MÉTHODE qui peut nous aider à nous exprimer sans ...

Have you ever sensed that something is missing in our world today? It often feels like the words we use have lost their true meaning, leaving us struggling to express our most important thoughts and ideas. It’s disheartening that when anyone tries to share their perspective, they’re often met with a wave of negativity and hate. But don’t let that discourage you; this is not just another self-help guide. Imagine a space where your voice can be heard—where words become powerful tools for connection. Enter *The Missing Ingredient*, a transformative book designed to give you that very ...

Essential Conflict Resolution Strategies offers practical techniques for resolving disputes in both personal and professional contexts. This guide addresses common challenges individuals face when dealing with misunderstandings and conflicts, aiming to transform discord into harmony. The book provides insights into the dynamics of conflict, helping listeners identify root causes and understand the underlying issues in various scenarios. It emphasizes the importance of effective communication, teaching listeners how to articulate their concerns with clarity and empathy.

Proper customer care is what todays business success is all about. From the minute the customer picks up the phone or walks through your doors it is critical that you provide them the very best customer experience. Why? Because todays customer has far more options than they did even just 10 years ago. If you do not provide the type of experience your customers want, they will go elsewhere. Often to never be seen again. Learn how to provide superior customer service experiences for every customer. From the easy going young customers to even the most unreasonable and demanding customers. Show...