Mostrando títulos en Resolución de Conflictos y Mediación

Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long term, and understand how leadership must walk the talk of "True North".

As a manager, you tend to walk a tightrope with executives on one side and employees on the other. But while managing personalities, team dynamics, and company culture aren't your only responsibilities, they are vital to the well-being of any company. To help you boost productivity and find the right management style for you, the staff of Entrepreneur helps you tap into the expertise of over 20 contributors and learn how to: delegate the right jobs to the right people; decentralize management and boost employee productivity; promote accountability; and much more.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

Viele Führungskräfte betrachten regelmäßige Mitarbeitergespräche als reine Zeitverschwendung. Dabei sind Mitarbeitergespräche eine große Chance, um ein Team zu motivieren, Feedback zu geben und Konflikte beizulegen. Doch nicht alle Führungskräfte wissen, was sie in Mitarbeitergesprächen sagen können, um besonders positiv auf die Mitarbeiter einzuwirken. Die schnellen 55 Führungstipps für Mitarbeitergespräche von Deutschlands Top Führungskräfte-Trainer Wladislaw Jachtchenko sind praxistaugliche Anleitungen für souveräne und effiziente Gespräche mit deinen Mitarbeitern.

For Christoph Bisel, founder of Mobbing-Hilfe Zürich and president of the Schweizerischer Verband für Mobbing-Prävention (the Swiss association for the prevention of Mobbing), supporting those affected with the help of counseling and coaching is a matter of the heart. As a mediator, coach and trainer he also supports companies with responding optimally to current cases of Mobbing and preventing new cases.

'One of the few books that is actually going to make a difference to your life'. As you read 'The Workplace Prince', you will feel empowered on the question of how to win back your sanity at work. What sets this book apart is that it goes way beyond the twee, 'positive thinking' basics of so many publications of self-improvement. It has a mischievous bite. The arguments are partly influenced by ideas of shrewd statecraft from Machiavelli's classic, The Prince. Therefore, it enjoys both high literary standards and mental rigor. Yet the style of the writing is also accessibly humorous; and ...

Coping in a Toxic Environment is a short, user-friendly guide to negotiating tricky working conditions and learning to thrive rather than simply survive in the workplace. A must-have audiobook for anyone who is struggling in their current employment, it will help you to explore what is toxic for you and review how you are coping in the environment you are in.

Apprenez à gérer les personnalités toxiques au travail. Des experts en stratégie d'entreprise livrent leurs conseils pour apprendre à gérer les personnalités toxiques au travail, quel que soit leur profil : paranoïaque, anxieux, narcissique, hystérique, etc. S'appuyant sur des cas concerts, ils montrent comment trouver la bonne attitude et les bonnes paroles afin de désamorcer les tensions et de rétablir des relations apaisées.

If you have to negotiate a vital contract, resolve a conflict with a colleague, or get better loan terms from the bank, The Outstanding Negotiator will show you how. This step-by-step course has been used to train executives and managers all over the world. You will learn: - How to evaluate your abilities as a negotiator - How to anticipate the other party’s attitudes ans reactions - The 6 indispensable stages of effective negotiation - How to react with to outrageous demands - 12 ways to deal with a breakdown in negotiations - How to make — and obtain — concessions - 8 tactics to ...

FunRetrospectives is a book with the necessary tools to develop the main element of continuous improvement: an effective, committed team! With several years working with agile teams, Paulo Caroli and Tainã Caetano Coimbra know there are two main ingredients to finding the path to success and continuous improvement. First, a team that is aligned and committed to the project. Second, a work environment that fosters collaboration, one in which everyone can openly reflect, debate, and learn. But how can we achieve that? Each person in a team brings a different life experience and perspective,...

Most people fail not because they’re lazy or untalented, but because their entire system for getting things done is broken. They rely on motivation (which fades), discipline (which is unreliable), and willpower (which is a myth)—instead of setting up a system that makes success automatic. That’s where this book comes in. In The No-Bullsht Guide to Getting Your Sht Together, you’ll learn 10 battle-tested principles that high performers use to cut through the noise, eliminate distractions, and actually make progress—without burning out. You’ll discover: ✅ Why overthinking is ...

Vous avez du mal à exposer votre opinion ? Vous n'osez pas dire "non" à la demande d'un de vos supérieurs ? Quand une situation vous dérange, vous ravalez votre frustration sans l'exprimer à haute voix ? Sans doute est-il temps de travailler votre assertivité, c'est-à-dire votre capacité à vous affirmer dans le respect de l'autre.

A high-performing company culture can translate into happy employees, a productive and engaging work environment, and fluid communications. To help you define and create a culture that works in today's competitive world, Entrepreneur's community of small-business owners and entrepreneurs share their battle-tested strategies, hard-won advice, and secrets behind what works and what doesn't.

If you're a new manager who wants to know the secrets of new managers, challenges in the workplace, and being a good boss, then you're about to discover how to avoid the mistakes of being a new manager right now! In fact, if you want to know how to become a better boss, then this new kindle book - "10 Biggest Challenges of Being a New Manager" - gives you the answers to 10 important questions and challenges every a new manager faces, including: - How do I get people to work with me? - What are some things to avoid as a new manager? - How to I be friendly with people without being friends? -...

Que ce soit dans la vie de tous les jours ou dans la vie professionnelle, il existe un potentiel de conflit lorsque des personnes et des caractères différents se rencontrent. Vous arrive-t-il souvent de vous retrouver dans des situations où vous vous disputez plus longtemps à cause de petits différends ou où vous ne parvenez pas à faire valoir vos intérêts ? Cela met-il en danger vos relations avec les personnes auxquelles vous tenez ou avec lesquelles vous avez une relation de dépendance ? Vous sentez-vous moins éduqué ou moins éloquent que vos interlocuteurs après une discussion ?

In his revolutionary book, Neither Sword nor Scepter, Wilhelm Haller (1935-2004) discusses justice in our economic system and in our society. In doing so, he brings into play quite original approaches to solutions based on an almost completely forgotten idea.Known as the inventor of flexitime and as the author of several books and numerous articles on management, economics and theological topics, he saw himself as a student of Martin Büber and Hugh J. Schonfield.But he also speaks from a rich life experience as entrepreneur and founder of several social projects.This book has hitherto only...

Winning With Language and Logic is the first in a new series of e-books, Conquering Conversations. It will teach you the use of language skills to achieve your goal in every conversation. What is that goal? To WIN, of course! Understanding what you can do to win is exactly what you want. There are strategies of rhetoric that can be twisted and abused to help us win. Learning them is actually fun. Those same patterns show us doorways into the thinking and strategies of others that enable us to out-strategize them, and persuade with huge power. The use of good rhetoric advances your ability ...

This guide to communication contains various strategies for effective and positive communication. You will learn the difference between dialogue and monologue. You will learn the meaning of "listening with your mouth" and being on the right frequency for communication with another person. This unique work houses numerous humorous anecdotes and scenarios.

Introducing Building Resilience, a groundbreaking guide designed to teach you that resilience isn’t just a buzzword tossed around in self-help circles; it’s a way of life.