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Widely considered the best NFL quarterback of all time, Joe Montana personifies performance excellence and personal integrity both on and off the field. Yet the word most closely associated with him is not winner - it's leader. Since his retirement a decade ago, he has become a popular motivational speaker sought out by corporations nationwide, speaking to capacity audiences as large as 20,000.

As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.

The team behind How Google Works returns with management lessons from legendary coach and business executive, Bill Campbell, whose mentoring of some of our most successful modern entrepreneurs has helped create well over a trillion dollars in market value. Bill Campbell played an instrumental...

“Originals is one of the most important and captivating books I have ever read, full of surprising and powerful ideas. It will not only change the way you see the world; it might just change the way you live your life. And it could very well inspire you to change your world.”— Sheryl...

Chief operating officer. Chief of staff. General manager. Second in command. The job title can vary. But there is something that unifies these roles when you see them performed well. It’s a particular kind of person with a particular kind of wiring and a particular kind of person whose strengths are amplified when working in a leadership duo.

The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success

In "Starting and Operating a Service-Based Business," acclaimed best-selling author Billy J Riggs offers a transformative guide for aspiring entrepreneurs seeking to build successful ventures. Riggs delves into the core principles of entrepreneurship, emphasizing the importance of self-education and independent research in shaping a sustainable and thriving business. Drawing from his own experiences and the lessons learned from successful entrepreneurs, Riggs navigates readers through the intricate journey of entrepreneurship, highlighting the critical role of understanding the business ...

Why are some people more successful than others? What gives them their winning edge? World-renowned performance expert Brian Tracy has spent decades studying uncommonly high achievers, and in this short, inspiring audiobook, he shares what he has learned: Even small adjustments in outlook and behavior can lead to enormous differences in results.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

Are you an entrepreneur in a creative industry? Does your business struggle with consistent profitability and cash flow? Do you feel it is a never-ending struggle to choose between doing the work you are passionate about and staying in business? Christian Brim is a Certified Public Accountant and Certified Management Accountant with over twenty-five years of working with small business owners to grow profitably. Heavily influenced by a family riches-to-rags experience in his formative years, Christian has dedicated his life’s work to helping entrepreneurs have businesses that work for them.

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

If you're aspiring to satisfy your customers, then you’re aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business. Acclaimed customer experience expert Jon Picoult explains why building customer loyalty requires leaving indelible positive impressions on everyone you work with—not just shaping their experiences, but also shaping their memories.

Having a clear knowledge of your business's financial life is important. No one should be in the dark about their overall financial picture. That's a disaster waiting to happen. However, with a perfunctory knowledge of basic accounting principles, including assets and liabilities, creating financial statements, budgeting, and more, you'll be on the road to healthier relationship with your money.

Success boils down to one thing: making good decisions. That’s easy to say, but what do we do when we are faced with terrible options, deep anxiety, and fear of failure? Learning the right framework now can make all the difference later. Turn to Decide and Conquer to access the decision...

We're living through a crisis of purpose. Surveys indicate that people feel less and less connected to the meaning of their work. Individuals everywhere are asking, "How can I find my purpose?" That's the wrong question. You don't find your purpose—you build it. The HBR Guide to Crafting Your Purpose debunks three misconceptions about purpose at work: that purpose is found, that you have only one, and that it remains the same over time.

#1 Bestselling Author Reveals the Real Reasons Why Most Managers Suck at Managing People. Learn the Three Simple Processes that show you how to be a great boss! Follow these simple strategies to obliterate the stress of managing employees and become the boss or supervisor that people would pay to work for. Thousands of readers have discovered how they can learn to turn a dysfunctional assemblage of employees in to a highly effective team. The ability to manage people is what will dictate your level of success. The BossHole Effect is the powerful capacity of a bad supervisor to suck the joy,...

In today's fast-moving business environment, leaders often chase the myth of the "perfect team." But what if the real competitive advantage isn't finding new people, it's learning how to unlock the power of the team you already have? In Win with the Team You Have, Tina Downing reveals how group dynamics, not résumés or credentials, determine whether teams struggle or thrive. Drawing on decades of leadership experience across industries, she introduces a practical and memorable framework built around 20 distinct personas organized into four families.

Since Mihaly Csikszentmihalyi published his groundbreaking book Flow more than a decade ago, world leaders such as Prime Minister Tony Blair and former U.S. President Bill Clinton, and influential sports figures like Super Bowl champion coach Jimmy Johnson have all been inspired by the book. In...

Read by the author. Are you stuck in an unsatisfying job or feel like you’re in the wrong profession? An industry that just isn’t a fit? Don’t just settle but succeed in the right career! Get unstuck and land a new career—one you’re genuinely passionate about. Switchers helps you...

Few leaders will admit it, but again and again the growth of their organizations outruns their skills. If you're one of those leaders, you know the result: as the job grows bigger than you are, you get disoriented by a world of unfamiliar challenges. You then hit a wall of ineffectiveness, a stall point. Why won't doubling down on the managerial and technical building blocks that have worked before help you out of a stall? Because you invariably neglect the new political, personal, strategic, and interpersonal skills needed to manage yourself and others.