Workforce Therapy Files Podcast Por Jim Ray arte de portada

Workforce Therapy Files

Workforce Therapy Files

De: Jim Ray
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This podcast is designed for business leaders and human resource professionals who are challenged with expanding their workforce. Workforce Therapy Files, an Employer Solutions Podcast, is hosted by 3 separate business owners who operate in the staffing and human resources space. They'll provide perspectives, tips and advice (along with a little humor) to help you prepare for and manage your workforce challenges. Need Help Supporting Your Company's Recruiting and Staffing Goals? We're here to help. You can contact us via our individual websites, depending on your specific needs or questions: • Jamie Swaim, SPHR – www.ParcelKnows.com • Molley Ricketts – www.IncipioWorks.com • Jason Heflin – www.CrowdSouth.com We hope you find it insightful and helpful. Thank you for listening!2023 Economía Gestión Gestión y Liderazgo
Episodios
  • Rapid Therapy Round: Leadership, Culture, and Workplace Truths Leaders Need to Hear
    Mar 30 2026
    File 34: In this episode of Workforce Therapy Files, Jamie Swaim, Molley Ricketts, and Jason Heflin take a rapid-fire approach to leadership and workplace culture, tackling common myths, hiring mistakes, and behaviors that quietly damage teams. The conversation highlights the importance of intentional leadership, emotional intelligence, and clear communication in building strong workplace cultures. From employer branding and onboarding gaps to AI in recruiting and CEO-level concerns, this episode delivers practical, real-world insights for leaders navigating today's evolving workplace environment. Topics Workforce Myths That Hold Organizations Back Leadership Behaviors That Quietly Destroy Culture Hiring Mistakes and Candidate Experience Gaps AI in the Workplace: Opportunity vs. Risk What's Keeping CEOs Up at Night? What Should Be Keeping Leaders Up at Night? Discussion Highlights Molley Ricketts: And welcome back to Workforce Therapy Files. Today, we've got a treat for you. We're calling this the rapid therapy round. Jamie, Jason, are you guys in? Jason Heflin: I'm in. Jamie Swaim: It's been a while since we didn't have a guest. Molley Ricketts: It has been. Jamie Swaim: I'm excited to spend some quality time with you guys. Molley Ricketts: We are guests with each other today. Jamie Swaim: That's right. I'm pretty excited. Jason Heflin: Yeah, we'll get to know each other a little better. Molley Ricketts: Okay, so there's seven questions. Rapid fire. Jason, one workforce myth you want to kill. Workforce Myths That Hold Organizations Back Jason Heflin: Employer branding doesn't need attention. Companies spend time branding to customers but not enough to employees. Jamie Swaim: Mine is that leaders will lead. That is a myth. Jason Heflin: It takes time and effort to become a good leader. Molley Ricketts: Mine is HR being responsible for turnover. Leaders own that. Leadership Behaviors That Quietly Destroy Culture Jason Heflin: One leadership behavior that quietly destroys culture? Jamie Swaim: Being outcomes-focused above everything else. Molley Ricketts: Sarcasm can damage culture. Jason Heflin: Not letting go and micromanaging. Hiring Mistakes and Candidate Experience Gaps Jamie Swaim: One hiring mistake you see every week? Molley Ricketts: Silence after offer acceptance until day one. Jamie Swaim: That gap is a missed opportunity. Jason Heflin: Employer branding plays into that. Jamie Swaim: Hiring too quickly without development support. AI in the Workplace: Opportunity vs. Risk Molley Ricketts: A trend you're bullish on? Jason Heflin: Using AI as a starting point, not as a full solution or to replace people. Jamie Swaim: Organizations need AI policies. But my trend is radical candor. Molley Ricketts: AI recruiting needs human judgment. What's Keeping CEOs Up at Night Jamie Swaim: Talent availability is a concern. Jason Heflin: Market instability. Molley Ricketts: Service levels and accountability. What Should Be Keeping Leaders Up at Night Jamie Swaim: What should be keeping leaders up at night? Molley Ricketts: Company culture should keep leaders up at night. Jamie Swaim: External stress impacts employees. Jason Heflin: Leaders must prepare for what's next. Conclusion Molley Ricketts: Well, I think this was great. Jason Heflin: Rapid this time. Jamie Swaim: It was definitely a therapy round. Jason Heflin: If you have opinions, let us know. That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you. Did You Enjoy Today's Conversation? Visit WorkforceTherapyFiles.com to listen to additional WTF files or to let us know you'd like to be a guest on an upcoming file. Need Help Supporting Your Company's Recruiting and Staffing Goals? We're here to help. You can contact us via our individual websites, depending on your specific needs or questions: · Jamie Swaim, SPHR – www.ParcelKnows.com · Molley Ricketts – www.IncipioWorks.com · Jason Heflin – www.CrowdSouth.com We hope you found this file insightful and helpful. Thank you for listening!
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    31 m
  • Interview with Carol Shulte - 2025 KYSHRM
    Mar 20 2026

    The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.

    Jamie and Molley were joined by Carol Schulte, Keynote Speaker and Founder of The Brāve Initiative. Dr. Brad Shuck also sat in for this interview. Carol shared her mission of empowering individuals to "get their brave on" by embracing their most authentic and vulnerable selves. She challenges HR professionals to create safe spaces where employees can bring their entire identity to their work, asserting that true connection requires being "real" rather than leading from a title. Carol's own "brave" journey includes a series of extraordinary life experiences, such as living in an ashram in India, volunteering in Thai orphanages, and apple picking while living in a van in New Zealand. These experiences inspired her to help others "live big" and focus on a "brave list" of challenges rather than a traditional bucket list.

    Regarding modern leadership, Carol believes the "command and control" style is obsolete and must be replaced by a mind shift toward courage and bold decision-making. She advocates for the platinum rule, which encourages leaders to "do unto others as they want you to do to them". This approach requires leaders to know their team members on a deeper, individual level to understand their unique motivations and needs. Carol emphasizes that today's workforce desires "raw humans" as leaders who are comfortable admitting they do not have all the answers. By being vulnerable and sharing their own stories, leaders invite their teams to do the same, fostering a more collaborative culture. To conclude her interview, she left a powerful question for the next participant: "What would you do if you were even braver?".

    To learn more, visit:

    · Website: www.carolschulte.com

    Carol and Brad, thanks for stopping by to speak with us!

    That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you.

    Need Help Supporting Your Company's Recruiting and Staffing Goals?

    We're here to help. You can contact us via our individual websites, depending on your specific needs or questions:

    · Jamie Swaim, SPHR – www.ParcelKnows.com

    · Molley Ricketts – www.IncipioWorks.com

    · Jason Heflin – www.CrowdSouth.com

    We hope you found this file insightful and helpful. Thank you for listening!

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    9 m
  • Interview with Corina West of Grace Health – 2025 KYSHRM
    Mar 16 2026

    The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.

    Jason and Jamie were joined by Corina West, an HR Assistant for Grace Health in Corbin, Kentucky. Corina shared her insights on working for a comprehensive healthcare organization that provides family medicine, dentistry, and behavioral health services. Despite only being in her role for a little over a year, she is part of a small three-person team responsible for managing a large workforce of 465 employees. Corina now leads the one-day orientation for all new hires, where she coordinates speakers to cover topics like HIPAA and risk compliance while ensuring new employees understand the "expectancy" of company policies. She noted that their unique leave structure—accruing 6.15 hours of PTO every two weeks instead of having paid holidays—is a key policy she has mastered and often uses to help applicants determine if the role is a good fit.

    Corina spoke very highly of her Director, Kim Bingham, whose open-door policy and willingness to handle any task herself have made Corina's transition into HR seamless. While she currently manages the tasks that "everyone else hasn't already had their hands in," she is eager to grow within the department and take on higher-level responsibilities. She finds the work intimidating but deeply rewarding and was excited to be attending her second KYSHRM conference. To keep the conversation moving, she left this thoughtful question for the next participant: "What was the best decision that you've made in your current role and what was the outcome of it?"

    To learn more, visit:

    · Website: www.gracehealthky.org

    Corina, thanks for stopping by to speak with us!

    That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you.

    Need Help Supporting Your Company's Recruiting and Staffing Goals?

    We're here to help. You can contact us via our individual websites, depending on your specific needs or questions:

    · Jamie Swaim, SPHR – www.ParcelKnows.com

    · Molley Ricketts – www.IncipioWorks.com

    · Jason Heflin – www.CrowdSouth.com

    We hope you found this file insightful and helpful. Thank you for listening!

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    7 m
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